Transfer Center Coordinator | 36 hours per week | Nursing Administration

greatriverhealth; West Burlington (IA); On-site; USD 45,000 - 64,000; Full time

Job summary

Great River Health in West Burlington, IA seeks a Transfer Center Coordinator (RN) to coordinate patient transfers with referring facilities, physicians, bed management and other departments. You will ensure safe, timely placement based on clinical need and bed availability.

As a central liaison, you will arrange transportation, maintain detailed transfer records for quality assurance, monitor logistics, and train new staff on transfer protocols while complying with EMTALA and state/federal

Qualifications

• RN licensure in Iowa (IBON) required upon hire.
• Bachelor's degree preferred in nursing or healthcare management.
• Experience coordinating patient transfers and knowledge of EMTALA regulations.
• Strong documentation and compliance with care standards.

Responsibilities

• Coordinate communication between transferring and receiving medical staff.
• Arrange transportation and accommodations for patient transfer.
• Ensure compliance with transfer regulations (state and federal).
• Maintain detailed transfer activity records for quality assurance.
• Monitor transportation logistics and efficiency; provide staff training.

Skills

Communication

Coordination

Documentation

Clinical assessment

Critical thinking

Multitasking

Decision making

Team collaboration

Regulatory knowledge

Transfer coordination

Education

Associate Degree (RN)

BA/BS in Nursing or Healthcare Management (preferred)

Job description

Minimum Hiring Wage: From $39.37 per hour

Job Details

Scheduled Hours: 7:00pm - 7:30am, every other weekend

Job Description

A Brief Overview

Facilitates the efficient transfer of patients between facilities. The Transfer Center Coordinator is a Registered Nurse (RN) responsible for coordinating the safe, timely, and efficient transfer of patients into, out, and within the healthcare system. This role serves as a central point of communication between referring facilities, physicians, nursing leadership, bed management, and ancillary departments to ensure appropriate placement of patients based on clinical needs, bed availability, and organizational capabilities. This role ensures compliance with regulations and maintains detailed records for quality assurance.

What you will do

• Coordinate communication between transferring and receiving medical staff
• Arrange required transportation and accommodations for patient transfer
• Ensure compliance with state and federal transfer regulations
• Maintain detailed records of all transfer activities for quality assurance
• Monitor and evaluate transportation logistics and efficiency
• Provide training to new staff members on transfer protocols

Qualifications

• Associate’s Degree (AA) Registered Nurse Required
• Bachelor’s Degree in Arts/Sciences (BA/BS) Nursing or Healthcare Management Preferred
• 1-3 years Experience in healthcare operations Preferred
• 4-6 years Experience in patient transfer coordination Preferred
• 4-6 years Experience in patient care Preferred
• Communication and coordination across disciplines
• EMTALA and patient transfer regulations
• Hospital services, capacity, and level-of-care criteria
• Clinical assessment and critical thinking
• Prioritization and multitasking in a fast-paced environment
• Accurate documentation and use of technology
• Ability to make sound, clinical decisions without direct patient contact
• Ability to manage high-stress, time-sensitive situations
• Ability to interpret and synthesize clinical information
• Ability to work independently and collaboratively
• Registered Nurse Iowa Board of Nursing (IBON) (United States of America) Upon Hire Required
• Child Abuse Iowa Mandatory Reporter - Iowa Department of Human Services within 180 Days Required
• Dependent Adult Abuse Mandatory Reporter - Iowa Department of Human Services within 180 Days Required
• Basic Life Support Healthcare Provider - American Heart Association within 180 Days Required

Benefits

We are excited to offer an aggressive compensation and benefits package for qualifying positions, which includes:

• Competitive base pay
• Matching retirement programs
• Health, Dental and Vision plans
• Health Savings and Flexible Spending Accounts
• Employee discounts including car rental, cell-phone plans
• Employer-paid, Long-Term Disability, Life, and AD&D
• Paid time off (PTO)
• Education Assistance Program
• Employee Assistance Program
• Employee Referral Bonus Program
• Discounted cafeteria meals
• Paid Parental Leave
• Employee Service Recognition program
• Voluntary plans including: Life, AD&D, Short-Term Disability, Critical Illness, Accident, Insurance, and Hospital Indemnity

Great River Health and its affiliates are Equal Opportunity employers. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity and expression, age, national origin, mental or physical disability, genetic information, veteran status, or any other status protected by federal, state, or local law.