Transactions Specialist I: Precision & Growth Path

Next Frontier Capital; Michigan; On-site; USD 42,000 - 66,000; Full time

Benefits offered by this job

Health insurance

Retirement plan

Tuition reimbursement

Mental health support

On-site health center

Job summary

JPMorganChase is seeking a Transactions Specialist I to process and clear financial transactions with accuracy in a high‑efficiency setting. You will handle customer inquiries, maintain accounts, and leverage automation to improve processing speed and reliability.

The role emphasizes following established procedures, staying current with product definitions, and escalating complex issues to supervisors as needed. Schedule may include non-standard hours and potential security clearances.

Qualifications

• Baseline knowledge or equivalent in transaction management (processing, clearing, servicing, researching, settling).
• Ability to follow instructed procedures with minimal variance.
• Developing proficiency in automation technologies to support transaction optimization.
• Understanding of customer journey and how customers interact with a brand.
• Basic data analytics skills to spot trends and improve processes.

Responsibilities

• Process and clear transactions per procedures, ensuring accuracy and efficiency.
• Respond to customer inquiries and requests (balance inquiries, account maintenance).
• Utilize automation technologies to optimize transaction processing and servicing.
• Refer non-standard problems to supervisor or senior role.
• Maintain up-to-date knowledge of product definitions and procedures.

Skills

Transaction processing

Procedural adherence

Automation tooling

Customer experience

Data analytics

Education

High school diploma or GED

Job description

JPMorganChase is seeking a Transactions Specialist I to process and clear financial transactions with accuracy in a high‑efficiency setting. You will handle customer inquiries, maintain accounts, and leverage automation to improve processing speed and reliability.

The role emphasizes following established procedures, staying current with product definitions, and escalating complex issues to supervisors as needed. Schedule may include non-standard hours and potential security clearances.