Transaction Operations Specialist

Conduent, Inc.; Lexington (KY); Hybrid; USD 23,000 - 33,000; Full time

Benefits offered by this job

Health insurance

Dental and vision programs

Retirement savings plan

Paid holidays and PTO

Job summary

Conduent is seeking a Transaction Operations Specialist in Lexington, KY to perform advanced document imaging and processing. You will prepare, scan, index, validate, and review documents while ensuring client accuracy, security, and turnaround requirements.

The role requires a high school diploma or GED and 2+ years in related fields; background check and drug test may be required. Strong attention to detail and ability to manage multiple priorities are essential.

Qualifications

• High school diploma or GED is required.
• 2+ years of experience in document imaging, transaction processing, or related production environment preferred.
• Experience using high-volume scanning equipment and imaging software preferred.
• Equivalent combination of education and relevant work experience may be considered; ability to pass a background check and/or drug test.

Responsibilities

• Perform document preparation, image capture, indexing, validation, and quality review of scanned documents.
• Operate high-volume scanning equipment and imaging software per procedures.
• Maintain production standards for image quality, throughput, accuracy, and batch integrity.
• Resolve routine scanning, indexing, and image-quality exceptions and rescanning when required.
• Serve as a subject matter expert in one or more areas and train other associates.
• Manage respective team.

Skills

Document scanners

Imaging software

Indexing

Image validation

Batch reconciliation

Attention to detail

Multitasking

Troubleshooting

Confidentiality

Communication

Education

High school diploma or GED

Tools

High-volume scanners

Imaging software

Job description

Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.

Transaction Operations Specialist

Location: 745 W New Circle Rd, Lexington Ky

Schedule: 8:00 AM through completion of daily responsibilities and end-of-day wrap-up.

Pay: $20.50 (Please note, this pay rate may be less than your state’s minimum wage. Please take this into consideration when applying)

Position Summary

Performs advanced document imaging and transaction processing activities, including document preparation, high-volume scanning, image quality review, indexing, validation, and exception resolution. Serves as a subject matter resource, supports training and respective team while meeting client accuracy, security, and turnaround requirements.

Key Responsibilities

• Performs document preparation, image capture, indexing, validation, and quality review of scanned documents.
• Operates high-volume scanning equipment and imaging software in accordance with established procedures.
• Maintains production standards for image quality, throughput, accuracy, batch integrity, and turnaround time.
• Resolves routine scanning, indexing, and image-quality exceptions and performs rescanning when required.
• Viewed as a subject matter expert in one or more areas and may train other associates.
• Manage respective team.

Required Skills

• Proficiency operating high-speed document scanners and imaging software.
• Knowledge of document preparation, indexing, image validation, and batch reconciliation.
• Ability to identify image-quality issues and take corrective action.
• Strong attention to detail and commitment to accuracy and quality standards.
• Ability to manage multiple priorities and meet production deadlines.
• Basic troubleshooting skills for scanning equipment and imaging applications.
• Understanding of document confidentiality and information-security requirements.
• Effective written and verbal communication skills.

Education And Experience

• High school diploma or GED required.
• Two or more years of experience in document imaging, transaction processing, records management, or a related production environment preferred.
• Experience using high-volume scanning equipment and imaging software preferred.
• An equivalent combination of education and relevant work experience may be considered.
• Ability to pass a criminal background check and/or drug test.

Why Join Us?

• Competitive compensation and benefits package
• Career growth opportunities within banking operations
• Professional development and training programs
• Collaborative and supportive work environment
• Opportunity to play a critical role in delivering exceptional services

Pay Transparency Laws in some locations require disclosure of compensation and/or benefits-related information. For this position, actual salaries will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. In addition to base pay, this position, based on business need, may be eligible for a bonus or incentive. In addition, Conduent provides a variety of benefits to employees including health insurance coverage, voluntary dental and vision programs, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO) or vacation and/or sick time. The estimated salary range for this role is $20.50 hourly.

Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.