Training Support Admin

Admiral Security Services; Lynchburg (VA); On-site; USD 60,000 - 85,000; Full time

Job summary

Admiral Security Services seeks an experienced training supervisor to oversee DCJS certification and supervisory training across Blue Ridge regions. The role administers training compliance, schedules, and QA, coordinating with Directors to ensure timely delivery and documentation of all training activities.

Responsibilities include inspections, audits, training instruction (O1I/O1E/CSO), and accurate record-keeping. Travel between SW VA and WV may be required.

Qualifications

• DCJS Regulations knowledge related to training and compliance.
• Proven experience delivering training programs (minimum 2 years).
• Strong communication skills and ability to work independently with stakeholders.

Responsibilities

• Conduct site inspections to ensure policy and regulatory compliance; document and report weekly.
• Perform full-scale audits of accounts and training requirements.
• Develop and submit DCJS training schedules/rosters.
• Instruct O1I, O1E, and CSO training and assist HR onboarding.

Skills

DCJS Regulations

Training delivery

Strong communication skills

Independent work

Target driven

Education

BS/BA degree or equivalent experience in sales and private security

Job description

Overview

This position is an important element of Admiral's Training to include DCJS certification, supervisory training and all related aspects of security officer support for all assigned regions. This position oversees Training and related compliance and admin support for the MAS Division Blue Ridge Regions, conducts quality assurance checks of customer locations as directed by the Director of Operations, this position replaces the Blue Ridge Admin position and is not an added budgetary position. This position may require travel and delivery training, assist in investigation and quality to the Blue Ridge areas from SW VA to WV.

Responsibilities

• Conduct site inspections to ensure compliance with Admiral and client policies, procedures, and standards. Ensures compliance with regulatory requirements and laws. Inspections are primarily conducted after normal business hours (i.e., nights and weekends) at the discretion of the Division Manager, Support Services and the Vice President of Support Services. These inspections must be properly documented, and summary reports should be prepared weekly.
• Conduct full scale site audits for accounts or portfolios as deemed necessary by the Division Manager, Support Services and/or the Vice President of Support Services. Audits include a thorough review of training requirements, post orders, employee morale, licensing requirements, time and attendance records, contractual compliance, contractual deliverables, and other items as directed.
• Develop and submit DCJS Training schedules/rosters to DCJS in a timely manner.
• Assist regions in ensuring all current employees are compliant and properly scheduled for O1I and o1E
• Track and communicate (proactively) compliance and training needs for regions
• Conduct O1I, O1E and CSO training
• Consult with the Director of Training, Director of Operations, DVP and Regional Managers
• Maintain Uniform and related field equipment inventory, order and stock uniforms and place urgent need orders.
• Monitor and maintenance of the TekWave Reporting System (programming of RFID buttons and equipment tracking for CVA)
• Deliver, expand on and continually develop Admiral Specialized Training in consultation with Director of Training and DVP on (ACE, Supervisor Development and any training programs developed that are beneficial for the regions.)
• Support Director of Training with coordination and communication with the DCJS on related issues, inquires
• Test and review any relevant created materials from Admiral Corporate
• Maintain a database of all training materials, compliance and quality assurance.
• Instruct employee training and assist HR Coordinator with onboarding
• Conduct training through new materials as presented from Admiral Corporate (when/if applicable)
• Assist (as directed by Director or DVP) quality assurance support and site visits
• Assist with Post Order Development under direction of Director of Operations
• Other duties as assigned.

Qualifications

• DCJS Certified Trainer
• Assists Blue Ridge Operations with recruiting and training and new hire processing and Administrative Support.
• Should be versed in DCJS compliance, compliance agent certification desired.
• Proven work experience as a trainer (at least 2 years) a must
• Manage Blue Ridge uniform inventory and assist with fleet tracking for Blue Ridge
• Provides quality checks and inspections of random accounts.
• Manages Tek Wave for the Blue Ridge areas
• Excellent knowledge of DCJS Regulations related to training and compliance.
• Highly motivated and target driven with a proven track record in instruction of security officers
• Strong communication skills
• Ability to work independently but maintain strong communication with Directors and Regional Managers
• Assists HR Coordinator with related matters for the Blue Ridge Area.
• Will work with regional managers and ensure that training is delivered in a timely manner and processing recruiting paperwork through ICIMS is completed and forwarded to the Director/Regionals in Blueridge.
• BS/BA degree or equivalent experience in sales and private security