Training Support

Mars; Waco (TX); On-site; USD 65,000 - 85,000; Full time

Benefits offered by this job

Mars University access

Bonus scheme eligibility

Job summary

Mars is seeking a Training Coordinator to lead the Education & Training (E&T) pillar at our Waco facility. You will own essential elements like knowledge capture and transfer, and drive onboarding programs, including new hire orientation and 30-60-90 day tracking.

You will maintain the Skills Matrix, identify gaps, and implement targeted training using standard CI tools. Responsibilities include coordinating training cycles, ensuring compliance, and serving as site admin for POKA, Weever, and

Qualifications

• Strong collaboration and communication skills across cross-functional teams.
• Experience coordinating training cycles, developing materials, and evaluating training effectiveness.
• Familiarity with digital manufacturing systems or training databases is required.

Responsibilities

• Owns and drives the site E&T Pillar activities, including Knowledge Capture and Transfer to reach MSE Gold maturity.
• Develops and improves onboarding programs, including New Hire Orientation and 30-60-90 day tracking.
• Maintains the Skills Matrix, identifies gaps, and coordinates targeted training solutions using CI tools.
• Ensures 100% regulatory and program compliance across training programs with robust documentation.
• Acts as site administrator for digital training platforms (POKA, Weever Training Compliance, SharePoint).
• Schedules and executes the annual Training Plan across virtual, classroom, and OJT environments.

Skills

Collaboration

Communication

Cross-functional teamwork

Attention to detail

Problem solving

Education

Bachelor's degree in Education, Human Resources, Business Management, or related field

Tools

POKA

NEXUS

MS Office

Job description

Job Description

SHIFT

Day-based role Monday - Friday; will need flexibility on occasion to help with other shifts

Key Responsibilities

Education & Training (E&T) Pillar & Onboarding Governance

• Pillar Ownership: Serve as an active member of the site Education & Training (E&T) Pillar, taking direct ownership of key Essential Elements (such as Knowledge Capture and Knowledge Transfer) to drive the site toward MSE Gold maturity.
• Onboarding Frameworks: Develop, monitor, and continuously improve the site's associate onboarding programs, including structured New Hire Orientation and the critical 30-60-90 day tracking processes.
• Skills Matrix & Gap Analysis: Maintain, audit, and analyze the site Skills Matrix. Proactively identify technical skills gaps, plan targeted training sessions, and deliver solutions to bridge these gaps using standard site continuous improvement tools (FMOS, MSE).
• Compliance & Audit Readiness: Coordinate with Safety, Quality, and Value Stream teams to ensure 100% regulatory and program compliance across all training programs, maintaining robust documentation for internal and external audits.

Training Execution, Systems, & Technical Standards

• Digital Training Platforms: Serve as the site administrator and subject matter expert for key digital training and knowledge-sharing platforms, including POKA, Weever Training Compliance and SharePoint.
• Standard Work Documentation: Partner with site Subject Matter Experts (SMEs) and other proficient associates to design, update, and validate One Point Lessons (OPLs) and Standard Work Instructions (SWIs).
• Execution & Scheduling: Coordinate and assist in the scheduling, communication, and execution of the annual site Training Plan across virtual, classroom, and on-the-job (OJT) environments.
• Operational Alignment: Track equipment upgrades, engineering updates, and production changes to ensure all associated training documentation, Change Control Cards, and skills matrices are updated and communicated effectively.
• Continuous Improvement (CI): Lead value stream capability meetings, OPL/SWI instruction, and SME meetings. Participate in weekly FMOS CP0-CP3 routines to align training with daily operational goals. Influence CP script updates to include capability aspects.

Minimum Qualifications

Job Specifications / Qualifications

• High School Diploma or GED.
• 4+ years of training, operations, or technical coordination experience within a manufacturing or production environment.
• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint) and experienced with digital manufacturing systems or training databases.
• Demonstrated experience coordinating training cycles (assessing needs, developing materials, planning, and evaluating training effectiveness).
• Strong collaboration and communication skills, with a proven ability to partner with cross-functional teams and site leadership.

Preferred Qualifications

• Bachelor's degree in Education, Human Resources, Business Management, or a related technical field.
• 5+ years of training or instructional coordination experience in a fast-paced food manufacturing, CPG, or highly regulated production environment.
• Deep experience with digital manufacturing software (such as POKA) or NEXUS systems.
• Practical understanding of Mars Supply Excellence (MSE) methodologies or lean manufacturing principles.

Competencies

• Action Oriented
• Plans and Aligns
• Collaborates
• Interpersonal Savvy
• Manages Ambiguity
• Drives Results

What can you expect from Mars?

• Our Culture: Work with over 130,000 diverse and talented Associates, all guided by our Five Principles (Quality, Responsibility, Mutuality, Efficiency, and Freedom).
• Our Purpose: Join a purpose-driven company where we are actively striving to build the world we want tomorrow, today.
• Development: Best-in-class learning and development support from day one, including access to our in-house Mars University to maximize your career growth.
• Compensation: An industry-competitive salary and comprehensive benefits package, including eligibility for the company bonus scheme.

Candidate Disclosures

• For Internal Mars Associates: Please ensure you have discussed this opportunity with your current line manager prior to applying.
• For External Candidates: This position is a permanent, full-time role.

Commitment to Equal Employer Opportunities

• All qualified applicants will receive consideration for employment in accordance with applicable law and without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, genetic information, disability, status as a protected veteran, or any other category protected under federal, state, and local laws.