Training Supervisor

DHL Supply Chain; New Whiteland (IN); On-site; Confidential; Full time

Benefits offered by this job

Competitive wages

Excellent insurance benefits (health,

401K plan

Paid vacation and holidays

Job summary

DHL Supply Chain is seeking a Training Supervisor for a site in Cowpens, SC. The role focuses on developing and reinforcing training programs to ensure adherence to processes, quality standards, and safety requirements.

The candidate will lead training initiatives, coordinate Technical Writers, and partner with Operations to ensure documentation and programs meet ISO and regulatory standards. A Bachelor’s degree and 1–3 years in logistics or manufacturing leadership are preferred.

Qualifications

• Experience in training and/or quality within a warehouse, manufacturing, or distribution setting.
• Experience delivering compliance training and reinforcing procedures.
• Experience with SOPs, work instructions, and process updates.
• Hands-on training experience with frontline associates.
• Experience training on packaging processes and quality standards.

Responsibilities

• Develop, administer, and conduct training and safety programs for associates.
• Provide technical writing resources for Work Instructions and maintain documentation.
• Train associates on job functions and document training results.
• Incorporate regulatory, customer, and safety requirements into policies.
• Lead Train-the-Trainer and Train-the-Writer programs and coach staff
• Coordinate with Site Safety Committee and drive continuous improvement
• Develop staffing plans and interview candidates to build an effective team
• Support corporate training programs and document system processes to ISO standards

Skills

Training/Quality

Compliance training

Document control

Frontline training

Packaging training

Education

Bachelor's degree or equivalent

Job description

We are seeking a Training Supervisor with a strong background in Training and/or Quality within a warehouse, manufacturing, distribution, or similar operational environment for our site in Cowpens, SC. The ideal candidate will have experience developing and reinforcing training programs that ensure employees follow established processes, quality standards, and compliance requirements.

Required Experience

• Training and/or Quality experience within a manufacturing, warehouse, distribution, or similar operational environment.
• Experience delivering compliance training and reinforcing adherence to established procedures.
• Experience with document control, SOPs, work instructions, and process updates.
• Strong hands-on training experience with frontline associates.
• Experience training employees on packaging processes, process adherence, and quality standards

Job Description

Develop, administer, and conduct training and safety programs and activities for associates and ensure all processes are documented to meet company, regulatory, ISO and corporate requirements.

• Provide technical writing resources to ensure accurate Work Instructions are developed and maintained for all processes
• Ensure associates are trained on individual job functions and training is documented
• Ensure all regulatory and customer safety requirements are incorporated into company policies and associates are appropriately trained
• Develop and conduct initial new associate and refresher programs to ensure all company, customer, and regulatory requirements are met
• Develop, coordinate, and/or conduct job-specific and process training programs to ensure associates are trained on their job functions
• Coordinate and direct writing assignments of Technical Writers assigned to document processes
• Develop site-level Trainers and Technical Writers by conducting “Train-the-Trainer” and “Train-the-Writer” classes as well as providing continuous coaching and mentoring
• Administer Site Safety Program including development of safety procedures, auditing for compliance, and advising management staff of safety concerns
• Provide advisory capacity to Site Safety Committee to identify safety concerns and provide recommendations for continuous improvement
• Identify Training/Writing staffing needs, interview candidates, and develop staff members to ensure an effective team and training and documentation needs are met
• Coordinate and/or conduct corporate sponsored training programs for site personnel
• Document system processes in manual
• Manage procedure development and ensure document control standards are in place and maintained to support ISO and Management of Change Systems
• Work closely with Customer Representatives, Operations, Inventory Control, and Customer Service to ensure processes are accurate, documented, and changes are made and communicated in accordance with local Management of Change Systems
• Develop flexible training schedules to meet special requests and business requirements
• Participate on Quest Workshops as requested to improve productivity and resolve process issues
• Perform other duties as assigned

Required Education And Experience

• Bachelor’s Degree or equivalent work experience, preferred
• 1-3 years logistics or manufacturing industry, preferred
• 1-3 years experience in lead, supervisor or management role, required

Our Organization has a business casual environment and focuses on teamwork, associate development, training, and continuous improvement.

Benefits

• competitive wages
• excellent affordable insurance benefits (including health, dental, vision and life)
• 401K plan
• paid vacation and holidays

Our Organization is an equal opportunity employer.