Training Supervisor

Wayfair; Cranbury Township (NJ); On-site; USD 74,000 - 83,000; Full time

Job summary

Wayfair in Cranbury, NJ is seeking a proven Training Leader to coordinate and drive all training functions for the site, including orientation, job function training, and continuous development.

You will build and guide a high-performing team of Training Ambassadors, focus on safety, quality, and retention, and collaborate with Global Supply Chain Training, Safety, and Operations to align resources with local needs. This role offers full-time hours and a competitive salary.

Qualifications

• 3+ years in Training, Learning & Development or Organizational Leadership.
• Experience in Operations or Supply Chain preferred.
• Forklift/powered vehicle certifications preferred; willingness to be trained on multiple vehicle types.
• Leadership skills with decision making with minimal guidance.
• Excellent written and verbal communication.
• Strong organizational skills and attention to detail.

Responsibilities

• Coordinate, lead, and execute all training functions within Cranbury, NJ including new hire orientation, job function training, and continuous development.
• Organize, develop, and lead a team of Training Ambassadors focused on safety, quality, and retention.
• Lead sessions such as New Hire Fundamentals and PIV training.
• Provide professional development programming for warehouse associates and leaders.
• Record, track, and drive compliance on all training initiatives and report training metrics using LMS.
• Partner with Global Supply Chain Training, Safety, and Operations to develop resources and processes.
• Support Global Supply Chain Training, Safety, and Operations by championing new programs and aligning with local needs.
• Manage priorities and align network training initiatives with the site’s operational needs.

Skills

Training Leadership

Team Leadership

Communication

Organizational Skills

Education

4-year Degree

Tools

LMS

Job description

Location: Cranbury, NJ I Job Type: Full Time I Shift: Monday - Friday must be flexible between day shift and night shift I Pay: 74,000 - 83,000

We are the front-line leaders in the new Wayfair Global Supply Chain Workforce Support Network. We are positioned forward at all the network locations providing direct training & development support to our Supply Chain teams. We bring network-wide resources along with realistic and challenging training initiatives to optimize performance, employee engagement, and professional development for associates and leaders. We are culture enthusiasts throughout our entire Supply Chain network.

We are looking for a proven leader to influence cross-functional teams responsible for development, standard work, and championing the Wayfair culture in Cran, NJ. The candidate must be a collaborative problem solver, strategic planner, one who can build & manage high performing teams in a fast-paced, rapidly challenging, and fluid environment.

What You'll Do

• Coordinate, lead, and execute all training functions within the Cran, NJ including new hire orientation, job function training, and continuous development.
• Organize, develop, and lead a team of exceptional and dedicated Training Ambassadors within the Warehouse Associate population; focus on improving safety, quality, and retention.
• Lead various training sessions as needed, including but not limited to: New Hire Fundamentals, Powered Industrial Vehicle (PIV) training, Quality & Process (Current & New SOP) Training.
• Provide professional development programming for warehouse associates and leaders.
• Record, track, and drive compliance on all training initiatives and report out on training metrics using Learning Management System.
• Partner with Global Supply Chain Training & Engagement, Safety, and Operations teams to develop and improve training resources, strategies, and processes.
• Support Global Supply Chain Training, Safety, and Operations by championing new training programs, processes, and initiatives; provide upward feedback and share observations with business owners to improve alignment, compliance, quality, and engagement.
• Manage priorities, set goals, and partner strategically with stakeholders to align network training initiatives with the local site’s operational and training needs.

What You’ll Need

• 3+ years of experience in Training, Learning & Development and/or Organizational Leadership OR 4 year degree in relevant field, required
• Experience in Operations or Supply Chain preferred
• Raymond and/or Crown forklift/powered industrial vehicle certifications preferred. Willingness to be trained on multiple vehicle types required.
• Leadership skills and the ability to make decisions with little or no guidance based on policies or best practices.
• Exceptional written and verbal communication to effectively communicate with all stakeholder levels.
• Strong organizational skills and attention to detail.
• A seek-to-understand mindset and teamwork strategies that will allow you to connect with and influence diverse groups of people, including your training audience and stakeholder network.

Assistance For Individuals With Disabilities

Wayfair is fully committed to providing equal opportunities for all individuals, including individuals with disabilities. As part of this commitment, Wayfair will make reasonable accommodations to the known physical or mental limitations of qualified individuals with disabilities, unless doing so would impose an undue hardship on business operations. If you require a reasonable accommodation to participate in the job application or interview process, please let us know by completing our Accomodations for Applicants form.

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About Wayfair Inc.

Wayfair is one of the world’s largest online destinations for the home. Whether you work in our global headquarters in Boston, or in our warehouses or offices throughout the world, we’re reinventing the way people shop for their homes. Through our commitment to industry-leading technology and creative problem-solving, we are confident that Wayfair will be home to the most rewarding work of your career. If you’re looking for rapid growth, constant learning, and dynamic challenges, then you’ll find that amazing career opportunities are knocking.

No matter who you are, Wayfair is a place you can call home. We’re a community of innovators, risk-takers, and trailblazers who celebrate our differences, and know that our unique perspectives make us stronger, smarter, and well-positioned for success. We value and rely on the collective voices of our employees, customers, community, and suppliers to help guide us as we build a better Wayfair – and world – for all. Every voice, every perspective matters. That’s why we’re proud to be an equal opportunity employer. We do not discriminate on the basis of race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, genetic information, or any other legally protected characteristic.

Your personal data is processed in accordance with our Candidate Privacy Notice (https://www.wayfair.com/careers/privacy). If you have any questions or wish to exercise your rights under applicable privacy and data protection laws, please contact us at [e-mail].