Training Specialist - Washington (Esthetics License Required)

Eminence Organic Skin Care; Seattle (WA); On-site; USD 34,440 - 48,216; Part time

Job summary

Eminence Organic Skin Care seeks a part-time Training Specialist in the Seattle area to train and support spa partners with expert products and seasonal promotions. This contractor role requires 2–3 days per week and includes commission-based compensation.

Collaborate with the Outside Sales Representative and Eminence Central Office in Vancouver to deliver engaging trainings, process orders, and participate in events for Spa Partners.

Qualifications

• Has a current Esthetician License and has been currently practicing for a minimum of 2–3 years.
• Experience with Eminence Organic Skin Care Treatments in a Spa - preferred.
• Ability to travel overnight within the territory – required.
• Valid driver’s license and vehicle for assigned territory – required.
• Customer Service experience – minimum 2 years.
• Sales Experience – minimum 1 year.

Responsibilities

• Participate in all sales activities necessary to achieve the sales targets for each Fiscal Year.
• Conduct regular business meetings with decision-makers at each Spa.
• Regularly prospect new Spa Partner accounts within the assigned geographical area.
• Increase product penetration by expanding the Eminence product portfolio in each Spa Partner account.
• Drive promotions and other Eminence promotions as directed by the OSR.
• Deliver training to Spa Partners at their spa location on a quarterly basis and provide Monthly Support Visits.
• Assist Spa Partners with placing orders and managing their inventory.
• Record a detailed recap of all on-site training to OSR within 48 hours.

Skills

Customer service

Sales

Training facilitation

Communication

Organizational skills

PowerPoint

MS Word

Excel

Outlook

Education

Esthetician License

Tools

PowerPoint

MS Word

Excel

Outlook

Job description

Training Specialist - Washington (Seattle area)

Part-time contracted & commission-based role. Esthetics License Required.

Role Summary

The Training Specialist will contract directly to the Outside Sales Representative (OSR) to represent Eminence and is not an employee of Eminence. The roles and responsibilities listed below will take up an average of 2-3 days per week. The number of hours worked per week will depend on the number of accounts that need to be trained in any given week. The candidate should have some level of flexibility to accommodate these 2-3 days per week. As the Training Specialist, your focus is to provide training and sales support to existing Spa Partner accounts. You will work closely with the OSR and the Eminence Central Office in Vancouver, Canada to provide extraordinary training and service to Spa Partners. As part of the Outside Sales team, you will also receive and process Spa Partner orders while fielding inquiries regarding orders and training. You will use expert knowledge of products, skin care, massage therapy, seasonal promotions, training techniques and extraordinary Spa Partner service to provide exciting training to each Spa Partner on a regular basis.

Responsibilities

• Participate in all sales activities necessary to achieve the sales targets for each Fiscal Year (Fiscal Year runs 1-Oct to 30-Sep of each calendar year)
• Conduct regular business meetings with the decision-maker(s) at each Spa
• Regularly prospect new Spa Partner accounts within the assigned geographical area
• Increase product penetration by expanding the Eminence product portfolio in each Spa Partner account
• Drive 'uptake' of seasonal Eminence promotions and other Eminence promotions as directed by the OSR
• Partner with Spa Partners and the OSR to address challenges and opportunities in each business (including for example: menus, backbar, retail merchandising, and pricing) – including use of the Eminence Onsite Quarterly Checklist and Marketing Checklist
• Deliver training to each Spa Partner at their spa location on a quarterly basis and provide Monthly Support Visits to Spa Partners that achieve a specific revenue threshold
• Providing Opening Order training once a month for the first 3 months after opening a new account, as directed by the OSR
• Maximize the information retention of Spa Partners through tailored, inspirational, question-based training
  • Product Instruction Manuals are provided by Eminence
• Send an After Training follow-up email to each account within 48 hours to answer any unresolved questions during training, provide any promised material, etc.
• Assist Spa Partners with placing orders and managing their inventory
• Support Spa Partners with the coordination of special events as directed by the OSR
• Record a detailed recap of all on-site training to be sent to the OSR within 48 hours
• Opportunity to attend annual local Tradeshow(s) and Regional Training Events with OSR as a representative of Eminence
• Attend Eminence Annual Business Conference in Vancouver once a year (approximately 5 days in July or August) for further training and education

Qualifications

• Has a current Esthetician License and has been currently practicing for a minimum of 2-3 years
• Has experience with Eminence Organic Skin Care Treatments in a Spa - preferred
• Ability to travel overnight within the territory & ability to travel outside of territory as necessary – required
• Valid driver’s license and vehicle for assigned territory – required
• Customer Service experience – minimum 2 years
• Sales Experience – minimum 1 year
• Training facilitation and/or presentation experience – preferred
• Excellent communication skills
• Excellent organizational skills – punctuality and reliability are essential
• Customer service skills
• Computer skills (especially PowerPoint, MS Word, Excel and Outlook)

Eminence Organic Skin Care is proud to be an equal opportunity employer. We are passionate about maintaining an inclusive workplace that encourages and values diversity.