Training Specialist-eLearning

EvergreenHealth

Kirkland (WA)

On-site

USD 48,000 - 76,000

Full time

14 days+

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Benefits offered by this job

Medical, vision and dental insurance

Tuition assistance

Paid Time Off/Vacation

Free parking

Commuter benefits

Job summary

EvergreenHealth is seeking a Training and LMS Specialist to design, develop, and deliver learning solutions that meet regulatory and organizational needs. You will serve as a subject matter expert in instructional design, adult learning, and LMS administration, ensuring content, records, and configurations are accurate, current, and compliant.

You will collaborate with IT, clinical informatics, and leadership to analyze issues, improve processes, and support a high-quality user experience

Qualifications

Bachelor’s degree in Adult Education/Adult Learning Technology, HR, IT, Nursing, Organizational Development, or related field.
2 years of experience in instructional design.
2 years of experience facilitating training for adult learners.
2 years of experience as a System Administrator for a web-based Learning Management System.
Advanced knowledge of MS Office Suite (Word, Excel, Teams, PowerPoint, OneNote, Clipchamp).
Intermediate knowledge of Articulate, Camtasia, and Canva design tools.
Working knowledge of system-to-system sync.
Strong attention to detail and time management skills.
Strong interpersonal, communication, and emotional intelligence skills.

Responsibilities

Designs and delivers learning solutions including classroom, e-learning, and competency resources.
Maintains and updates training content to stay current with organizational goals.
Facilitates engaging training and communicates complex information clearly.
Acts as SME for LMS, Articulate 360, and video editing tools.
Provides excellent customer service to learners and stakeholders.
Collaborates with IT, Clinical Informatics, and leadership to meet learning objectives.
Identifies LMS issues and analyzes root causes to improve processes.
Performs QA on training records and data for accuracy and compliance.
Interprets policies and accreditation standards in learning programs.

Skills

Instructional design

Adult learning

Communication

Time management

Interpersonal skills

Attention to detail

LMS administration

LMS integrations

Team collaboration

Education

Bachelor's degree in Adult Education / related field

Tools

MS Office Suite

Articulate

Camtasia

Canva

Clipchamp

Power BI

xAPI

Powtoons

Job description

Wage Range: $34.57 - $55.32

Posted wage ranges represent the entire range from minimum to maximum. For jobs with more than one level, the posted range reflects the minimum of the lowest level and the maximum of the highest level. Some positions also offer additional premiums based on shift, certifications or degrees. Job offers are determined based on a candidate's years of relevant experience, level of education and internal equity.

Job Summary

Responsible for designing, developing, delivering, and implementing effective training and learning solutions that support organizational, operational, and regulatory needs. Serves as a subject matter expert in instructional design, adult learning, Learning Management System (LMS) administration, and learning technologies. Ensures training content, records, assignments, data, and system configurations are accurate, current, effective, and compliant. Works collaboratively as part of a team of LMS administrators to analyze and resolve system and training-related issues. Performs quality assurance and data reconciliation, monitors training effectiveness, and identifies opportunities for process improvement. Collaborates with business and clinical partners to deliver training and supports organizational objectives.

Primary Duties

Designs, develops, organizes, and delivers application-specific learning solutions, including classroom training, e-learning, supporting materials, and competency-based resources.
Maintains and ensures training content remains current, effective, and aligns with organizational objectives and learner needs.
Facilitates engaging training and effectively communicates complex information to diverse audiences through verbal and written instruction.
Serves as a subject matter expert in learning technologies and technical applications, including LMS, Articulate 360, and video editing tools.
Provides exceptional customer service by utilizing verbal and written channels to effectively resolve concerns and support learners, stakeholders, and department needs.
Collaborates with leadership, IT, Clinical Informatics, and other business partners to achieve learning and organizational objectives. Identifies trends, mitigates risks, and recommends process improvements related to learning systems and training administration.
Supports a high-quality user experience by utilizing strong analytical skills to identify root causes and problem-solve LMS system-related issues.
Conducts quality assurance reviews of training records, learning data, assignments, and system configurations to ensure accuracy and compliance. Supports accurate reporting and reconciles discrepancies as needed.
Interprets and applies organizational policies, accreditation standards, and regulatory requirements to learning programs, processes, and system administration activities.
Performs other duties as assigned.

License, Certification, Education, or Experience

REQUIRED for the position

Bachelor’s degree in Adult Education/ Adult Learning Technology, Human Resources, Information Technology, Nursing, Organizational Development, or a related field
2 years of experience in instructional design
2 years of experience facilitating training for adult learners
2 years of experience as a System Administrator for a web-based Learning Management System
Advanced knowledge of MS Office Suite (Word, Excel, Teams, PowerPoint, OneNote, Clipchamp)
Intermediate knowledge of Articulate, Camtasia, and Canva design tools
Working knowledge of system-to-system sync
Strong attention to detail and time management skills
Strong interpersonal, communication, and emotional intelligence skills, with the ability to influence, collaborate, and maintain productive relationships

DESIRED for the position

Experience delivering remote training, utilizing Teams or similar delivery mechanism
Intermediate knowledge of Power BI
Intermediate knowledge of xAPI
Working knowledge of Powtoons design tool
Knowledge of medical terminology, inpatient clinical operations, and workflow
Understanding of clinical roles and responsibilities in hospital and outpatient settings
Certificate in Adult Learning Technology or similar
Certificate in instructional design or similar

Benefit Information

Choices that care for you and your family

At EvergreenHealth, we appreciate our employees’ commitment and contribution to our success. We are proud to offer a suite of quality benefits and resources that are comprehensive, flexible, and competitive to help our staff and their loved ones maintain and improve health and financial well-being.