Training Specialist (1c Shift) - $23/hour

WebstaurantStore; Hagerstown (MD); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Medical

Vision

Dental

PTO

401(k) matching

Bonus Opportunities

Company Discounts

Job summary

WebstaurantStore is seeking a Training Specialist for its new, high-tech distribution center in Hagerstown, MD. You will partner with management to deliver hands-on, technical training for warehouse staff, supporting onboarding and continuous improvement across shifts.

Ideal candidates excel in communication, emotional intelligence, and coaching, and thrive in a fast-paced environment. The role emphasizes building confidence, productivity, and adherence to company standards.

Qualifications

• Strong verbal and written communication skills.
• Emotional intelligence with ability to connect with others.
• Analytical and problem-solving capabilities.
• Ability to work independently and in a team.
• Proficiency with MS Office (Outlook, Word, Excel, PowerPoint).
• Ability to manage multiple assignments and deadlines in a fast-paced environment.

Responsibilities

• Provide high-quality technical training to newly hired employees as part of onboarding.
• Deliver ongoing training during process rollouts and system changes.
• Collaborate with team leads across departments to identify training needs."
• Support performance standards using coaching and development strategies.

Skills

Communication

Emotional intelligence

Analytical skills

Teamwork

MS Office

Multitasking

Tools

MS Office Suite

Job description

Job Summary

Big things are happening at WebstaurantStore! Our brand-new, high-tech, 1.2 million sq. ft. automated distribution center in Hagerstown, Maryland, is searching for enthusiastic Training Specialists to help us build an unstoppable team.

In this role, you’ll partner closely with your manager to deliver hands-on, technical training that helps our warehouse team sharpen their skills. From onboarding new hires to reinforcing best practices across departments and shifts, you’ll ensure training remains consistent, engaging, and effective.

You’ll be a key player in boosting productivity, improving accuracy, and building confidence across the team.

If you’re passionate about helping others grow, thrive in a fast-paced environment, and enjoy making learning fun, we’d love to meet you.

Responsibilities

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Provide high quality technical/hard skill training to newly hired employees as part of a robust onboarding program within the distribution center.
• Administer ongoing technical training to all applicable employees during new process rollouts, system changes or after the identification of knowledge/experience gaps.
• Communicate and collaborate with team leads and employees across departments and shifts to identify training needs and opportunities for continuous improvement
• Support high performance standards using coaching, training, and development strategies that drive operational best practices across departments
• Maintain a high level of operating knowledge and positive employee relations
• Provide professional and constructive feedback to employees throughout the training process, based on company standards and expectations
• Serve as a resource for all employees regarding job tasks, company policies and procedures and warehouse initiatives
• Collaborate with the Manager of Training & Development on best practices for effective training strategies
• Work closely with team members and leadership to meet daily, weekly, and monthly departmental goals
• Abide by all company and warehouse policies
• Flex into other positions and departments and undertake additional duties as necessary to support the overall operation

Physical Requirements

• Work is performed while standing and/or walking, up to and including 12 hours/day.
• Requires the ability to communicate effectively using speech, vision, and hearing.
• Requires the regular use of hands for simple grasping and fine manipulations.
• Requires regular bending, squatting, crawling, climbing, and reaching.
• Requires the ability to regularly lift, carry, push, or pull medium weights, up to 75lbs.

Experience

• Experience working in a distribution or manufacturing environment preferred

Education

• This role does not require a degree. We value relevant skills and experience and alignment with our core values above all else.

Desired Traits & Skills

• Strong verbal and written communication skills
• Strong emotional intelligence required with the ability to establish rapport and connect with others in-person and remotely.
• Strong analytical and problem-solving skills.
• Ability to work independently and within a team.
• Proficiency with MS Office required (Outlook, Word, Excel, PowerPoint) and comfortable working in a high-tech environment.
• Demonstrated ability to manage multiple assignments and deadlines in a fast-paced environment.

Company Overview

The foodservice professional’s premier source for restaurant equipment, supplies, and knowledge online. Our purpose is to empower and equip people to run their businesses more profitably and efficiently.

Benefits

• Medical
• Vision
• Dental
• PTO
• Paid Maternity Leave
• Paid Parental Leave
• Life Insurance
• Disability
• Dependent Care FSA
• 401(k) matching
• Employee Assistance Program
• Wellness Incentives
• Company Discounts
• AT&T & Verizon Discount
• Bonus Opportunities
• Accident Insurance
• Critical Illness Insurance
• Adoption Assistance

Available at HQ Locations Only

• On-Site Fitness Centers
• Dog-friendly Offices