Training Specialist

DSV - Global Transport and Logistics; New Albany (OH); On-site; USD 33,000 - 47,000; Full time

Job summary

DSV – Global Transport and Logistics in New Albany, OH is seeking a Training Specialist, Operations to coordinate and deliver required training programs on site. The position reports to Human Resources or Training Manager and covers quality control, safety, and logistics procedures.

You will develop role-specific competency training, maintain training records, conduct OJT, and ensure ISO and 5-Star standards.

Qualifications

• High school diploma or equivalent is required.
• 2 years’ experience in warehousing/logistics preferred.
• 1-year clerical experience.
• Proficient in MS Office applications.
• English language skills (reading, writing, verbal); bilingual a plus.
• Excellent organizational and communication skills.
• Ability to work in unregulated warehouse temperatures.
• Flexibility with scheduling; may require variable days/hours.

Responsibilities

• Coordinate and deliver training courses required by DSV and clients.
• Develop competency training for systems and leadership development.
• Plan and deliver on-the-job training programs (OJT).
• Evaluate associates' skill levels and retrain as updates occur.
• Ensure training information is entered into the database.
• Maintain supply of forms, orientation packets, and safety materials.
• Ensure ISO and 5-Star compliance for training programs.

Skills

MS Office

English proficiency

Communication skills

Organizational skills

Training program development

Adaptability

Education

High School diploma or equivalent

Tools

MS Office Suite

Job description

DSV – Global Transport and Logistics

At DSV, our purpose is to keep customers’ supply chains flowing and enable the business of our customers by ensuring reliable and efficient transport and logistics services through storage and transport of goods by air, sea and road. Our vision is to create long‑term, sustainable growth and value for our customers, employees, shareholders and society.

Close to 150,000 employees in over 90 countries work diligently to deliver great customer experiences and high‑quality services.

As a global leader, our commitment to sustainable business practices is a central element of our overall business strategy.

Visit dsv.com and follow us on LinkedIn and Facebook.

Location: USA - New Albany, Briscoe Parkway

Division: Solutions

Job Posting Title: Training Specialist, Operations

Time Type: Full Time

Position Summary

The Training position reports to the Human Resources Manager or Training Manager on site. He/she is responsible for the coordination and delivery of training courses that are required by DSV and the client. The programs would include but are not limited to quality control, work measurement, logistics procedures, safety/HR, and work instructions.

To assist in the development of solutions that meet clients’ expectations. To develop and conduct competency training that is role‑specific in the areas of systems, and leadership development and to provide ongoing support to employees in these areas.

Essential Duties and Responsibilities

• Orientation of new Associates and re‑fresher training for current associates for site policies
• Develop self and always maintain knowledge in relevant fields
• Monitor, measure, and report in staff training and development plans and achievements within agreed formats and time
• Facilitate shift training on operations, quality, standard updates, and procedure updates.
• Implement OJT training programs, as required, to improve site performance
• Conduct and supervise training and development programs for employees
• Plan and deliver OJT training courses and programs necessary to meet training need
• Ensure all training information is entered into the data base.
• Ensure site quality & training programs meet all regulatory, DSV and client requirements
• Ensure site programs are audit ready to meet ISO(client) & 5-Star(DSV) requirements
• Arrange for the maintenance of all necessary equipment and materials relating to the effective delivery and measurement of training
• Plan, develop and implement strategy for staff training and development, establish and maintain appropriate systems for measuring necessary aspects of staff training and development
• If Associate is hired as an equipment operator, ensure a copy of their certification is received, and an equipment validation has been completed prior to operation of equipment. A copy of all this information should be kept in their training file
• Issue all certification cards, ID badges, and Safety card to all associates with new hire and renewals
• Answer (or find the answer) to any questions associates may have
• Work closely with Management team and the operations department to help insure that the business/operational needs are being met
• Evaluate all Associates skill levels to identify outages, and retrain all Associates on any updates
• Ensure all staffing changes are accurately reflected in the database and in the training files. All Associates no longer with the company should have their files pulled and placed with HR file to be retained based on retention timeline
• Make and maintain supply of forms, orientation packets, and safety packets
• Ensure all information is communicated with your manager
• Special requirements (OT, vision, strength, etc.). Need to be flexible with scheduling, could be required to change days and hours of work for training purposes
• You will also be required to complete any tasks that are assigned by any member of the Management Team

Other Duties

• Work overtime as dictated by business whether mandatory or voluntary.

Minimum Required Qualifications

• Must be able to work in unregulated temperatures within the warehouse during the warmer and colder months can range from mild to moderate.

Skills & Abilities

Education & Experience

• High School diploma or equivalent
• 2 years’ experience working in warehousing and/or logistics preferred
• 1-year clerical experience

Computer Skills

• Proficient in MS office applications

Certificates & Licenses:

• N/A

Language Skills

• English (reading, writing, verbal)
• Bilingual a plus

Mathematical Skills

• Intermediate mathematical skills

Other Skills

• Effective communication skills (all modes) requiring the ability to communicate to various levels of management to entry level team members
• Excellent organizational skills
• Have experience in developing and implementing training programs.
• Knowledge of inventory management procedures and warehousing terminology and best practices.
• Positive and professional attitude.
• Completes work with limited degree of supervisor

For this position, the expected base pay range is $29.00 – $29.00 Hourly. Actual compensation will be determined based on job‑related factors such as relevant experience, skills, education, certifications, and geographic location, in accordance with applicable laws and company policy.

Information regarding DSV’s benefits offerings, including eligibility, coverage options, and plan details, is available through the DSV Benefits Showcase. Benefits, programs, and eligibility may vary by location and division in accordance with applicable state and local laws.

DSV is an equal employment opportunity employer. Candidates are considered for employment without regard to race, creed, color, national origin, age, sex, religion, ancestry, disability, veteran status, marital status, gender identity, sexual orientation, national origin, or any other characteristic protected by applicable federal, state or local law. If you require special assistance or accommodation while seeking employment with DSV, please contact Human Resources at [e-mail]. If you are interested in learning the status of your application, please note you will be contacted directly by the appropriate human resources contact person if you are selected for further consideration. DSV reserves the right to defer or close a vacancy at any time.

DSV – Global transport and logistics

Working at DSV means playing in a different league.

As a global leader in transport and logistics, we have been on an extraordinary journey of growth. Let’s grow together as we continue to innovate, digitalise and build on our achievements.

With close to 150,000 colleagues in over 90 countries, we work every day to offer solid services and meet our customers’ needs and help them achieve their goals. We know that the best way to achieve this is by bringing in new talent, fresh perspectives and ambitious individuals like you.

At DSV, performance is in our DNA. We don’t just work – we aim to shape the future of logistics. This ambition fuels a dynamic environment built on collaboration with world‑class team players, accountability and action. We value inclusivity, embrace different cultures and respect the dignity and rights of every individual. If you want to make an impact, be trusted by customers and grow your career in a forward‑thinking company – this is the place to be.

Start here. Go anywhere

Visit dsv.com and follow us on LinkedIn and Facebook.