Training Specialist

University of Michigan; Ann Arbor (MI); On-site; USD 60,000 - 70,000; Full time

Job summary

The University of Michigan's Michigan Housing unit seeks a Training Specialist for Student Staff Selection and Training to lead recruitment, training, and development for 300+ student leaders across on-campus housing. This 40-hour-per-week role requires some evenings and weekends.

You will design marketing and selection strategies, coordinate onboarding, manage electronic personnel files, and provide guidance to supervisors to ensure inclusive, engaging residential environments.

Qualifications

• Master's degree in Higher Education, Social Work, or related social sciences.
• 1 year full-time experience in student affairs or related educational services work.
• Experience developing administrative procedures and training others.
• Work Authorization: Must be legally authorized to work in the United States without sponsorship

Responsibilities

• Designs marketing, recruitment, and selection of a diverse pool of student leaders, collaborating with campus partners.
• Supports application, interview, selection, and placement for 300+ student leaders.
• Develops and implements recruitment and marketing strategies for Residence Education student leader positions.
• Manages electronic communication and file management for staff records and training programs.
• Maintains ongoing communication with staff involved in supervising student leaders to ensure consistent implementation of processes.
• Assists the Assistant Director in training processes and in providing guidance to supervisors.

Skills

Training experience

Student supervision

Program leadership

Education

Master's degree in Higher Education

Job description

Department Summary

Michigan Housing is an actively engaged unit within Student Life Auxiliary Services within the Division of Student Life. M Housing serves approximately 11,500 students: 9,100 undergraduate and 2,400 graduate and professional students and their families. Although first-year students are not required to live on campus, historically 96-98% of all new first-year students choose to live on. Currently, the M Housing portfolio consists of 19 residential facilities that include traditional residence halls, apartments, and other living options located in communities on north and central campuses in Ann Arbor. In partnership with Michigan Dining, there are 9 dining halls and 9 retail operations embedded within the residence halls that serve approximately 4 million meals per year. Beginning Fall 2024, M Housing partnered with other units and departments within Student Life to support the residential experience for approximately 25 U-M students on the Marygrove campus, located in Detroit. In Fall 2026, five new residence halls housing 2,300 undergraduate students and a new 822-seat dining facility will open to continue M Housing's strong tradition of providing affordable housing options and services for U-M students. In addition to supporting the academic mission of the University, M Housing creates and sustains diverse learning-centered residential communities that ultimately enhance the residential experience.

Position Summary

The Training Specialist, Student Staff Selection and Training leads the selection, training and development for student staff in undergraduate, graduate, and professional communities within diverse residential communities housing over 12,000 students in residence halls and apartments. Specifically, the Training Specialist works under the direction of the Assistant Director of Student Staff Training and Selection to support the recruitment, selection, and training for over 300 undergraduate and graduate student leaders who serve in student leadership roles in the residential communities.

This position is benefits eligible and work is 40 hours per week, with some evenings and weekends required.

Responsibilities

Selection of Student Leaders (40%)

• The Training Specialist designs marketing, recruitment, and selection of a diverse and talented pool of student leaders, while working in collaboration with relevant campus partners.
• Supports the application, interview, selection, and placement process for 300+ student leaders.
• Develops and implements recruitment and marketing strategies for Residence Education student leader positions.
• Coordinates electronic management and migration of personnel files within shared database. Develops the annual feedback processes for student leaders under the direction of the Assistant Director of Student Staff Training and Development.
• Maintains ongoing communication with permanent staff involved in supervising student leaders to support consistent implementation of selection process.
• Manages electronic communication and email correspondence for ResStaff, including sending timely updates, responding to inquiries, and maintaining organized email records to support effective team operations.

Training of Student Leaders (40%)

• Creates, designs, and coordinates training and ongoing development for student leaders to support their ability to assist residents and foster inclusive, engaged communities.
• Assess training needs to identify gaps and ensure student leaders acquire knowledge, skills, and awareness of campus resources and procedures.
• Creates and maintains an online repository for training materials and resources for student leaders.
• Coordinates training programs at the start of each academic term and onboarding processes are in place for student leaders starting mid-year or during off-peak times.
• Provides leadership, guidance, and facilitation support to supervisors of student leaders to promote meaningful and impactful training experiences.
• Presents to internal Residence Education staff to enhance training delivery and innovation.
• Supports assessment efforts related to training effectiveness while working under the direction of the Assistant Director to evaluate and improve training outcomes.
• Assist the Assistant Director of Selection and Training in the training process of student leaders.

Department Leadership (20%)

• Works collaboratively with Director, Associate Directors, Assistant Directors, Program Managers, Hall Directors, and Administrative Staff in Residence Education and other permanent staff in Housing to ensure proper communication and alignment related to recruitment, hiring, selection, and training of student leaders.
• Represents the student leader program within the Division of Student Life and on-campus, including at recruitment events, student organization fairs, welcome week events, and related functions.
• Other duties as assigned.

Required Qualifications

• Master's degree in related fields of study, specifically Higher Education, Social Work, or social sciences.
• 1 year full-time experience in student affairs and/or related educational services work
• Experience developing administrative procedures and training others.
• Work Authorization: Must be legally authorized to work in the United States without company sponsorship

Desired Qualifications

• Experience in student supervision/advising and program leadership
• Familiarity with Human Resources processes and practices.
• Proven ability to lead projects with attention to detail and build collaborative relationships.

Modes of Work

Positions that are eligible for hybrid or mobile/remote work mode are at the discretion of the hiring department. Work agreements are reviewed annually at a minimum and are subject to change at any time, and for any reason, throughout the course of employment. Learn more about the work modes.

Additional Information

Working Conditions

Job requires working evening and weekend hours and traveling to multiple M Housing locations on campus. Position is an onsite position, in a shared open-office workspace and shares office coverage responsibilities.

Physical Requirements

The incumbent is required to frequently travel around campus to engage with campus partners and students. This role may have reporting obligations under Title IX and Clery. Authorization to work in the U.S. is a precondition of employment and applicants for this position will not be sponsored for work visas. Selected candidates whose start date is 4/1/2026 or after, will not be eligible for the university FY26-27 salary/merit plan unless otherwise notified.

Salary may vary depending on qualifications, experience, and education of the selected candidate.

Relocation will not be offered for this role.

#studentlife

Application Deadline

Job openings are posted for a minimum of seven calendar days. The review and selection process may begin as early as the eighth day after posting. This opening may be removed from posting boards and filled anytime after the minimum posting period has ended.

U-M EEO Statement

The University of Michigan is an Equal Opportunity Employer. We are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants, including protected veterans and individuals with disabilities.