Training Services Specialist

Jobylon AB; Springfield (IL); On-site; USD 70,000 - 110,000; Full time

Job summary

Jobylon AB is seeking an experienced Adobe Training Services Specialist to design, develop, and deliver training programs for enterprise customers using Adobe Experience Cloud solutions. The role focuses on enabling client teams to effectively utilize Adobe products through instructor-led training, workshops, knowledge transfer sessions, user adoption programs, and customized learning solutions.

The successful candidate will develop end-user and administrator training, conduct on-site and

Qualifications

• Bachelor's degree in IT, Business, Education, or related field.
• 4+ years of training, enablement, or consulting experience.
• Hands-on experience with Adobe Experience Cloud products.
• Strong presentation and facilitation skills.
• Excellent written and verbal communication abilities.
• Experience delivering enterprise software training programs.

Responsibilities

• Develop and deliver end-user, administrator, and business-user training programs for Adobe solutions.
• Conduct instructor-led classroom, virtual, and on-site training sessions.
• Create training materials, user guides, manuals, videos, and learning documentation.
• Design role-based learning paths and certification readiness programs.
• Conduct product demonstrations, workshops, and knowledge transfer sessions.
• Assess customer training needs and develop customized training plans.
• Support organizational change management and user adoption initiatives.
• Gather feedback and continuously improve training content and delivery methods.
• Collaborate with project teams during implementation and post-go-live phases.
• Measure training effectiveness through assessments and adoption metrics.

Skills

Training delivery

Facilitation

Presentation skills

Communication

Education

Bachelor's degree in IT/Business/Education

Tools

Adobe Experience Cloud

Job description

Position Summary

We are seeking an experienced Adobe Training Services Specialist to design, develop, and deliver training programs for enterprise customers using Adobe Experience Cloud solutions. The ideal candidate will enable client teams to effectively utilize Adobe products through instructor-led training, workshops, knowledge transfer sessions, user adoption programs, and customized learning solutions.

Key Responsibilities

• Develop and deliver end-user, administrator, and business-user training programs for Adobe solutions.
• Conduct instructor-led classroom, virtual, and on-site training sessions.
• Create training materials, user guides, manuals, videos, and learning documentation.
• Design role-based learning paths and certification readiness programs.
• Conduct product demonstrations, workshops, and knowledge transfer sessions.
• Assess customer training needs and develop customized training plans.
• Support organizational change management and user adoption initiatives.
• Gather feedback and continuously improve training content and delivery methods.
• Collaborate with project teams during implementation and post-go-live phases.
• Measure training effectiveness through assessments and adoption metrics.

Required Qualifications

• Bachelor's degree in Information Technology, Business, Education, or related field.
• 4+ years of training, enablement, or consulting experience.
• Hands-on experience with Adobe Experience Cloud products.
• Strong presentation and facilitation skills.
• Excellent written and verbal communication abilities.
• Experience delivering enterprise software training programs.