Training Partner

Markel; Rosemont (IL); On-site; USD 98,000 - 134,000; Full time

Job summary

Markel Group seeks an experienced learning professional to design and deliver high‑impact programs with a strong emphasis on soft skills across the US Insurance division. You will enhance communication, collaboration, and professional effectiveness, while translating technical content into learner‑centered programs and leveraging AI to create innovative training experiences.

This role supports early‑career employees and underwriting career paths, with in‑person and virtual delivery and

Qualifications

• 7+ years with meaningful experience in learning and development, facilitation, coaching, instructional design, or training.
• Experience in the E&S insurance industry, including knowledge of surplus lines, underwriting, coverages, market practices, and related workflows.
• Experience training underwriters, brokers, operations teams, or other insurance professionals in wholesale, programs, specialty, or E&S environments.
• Proven success designing and delivering programs focused on communication, collaboration, influence, presentation effectiveness, relationship building, and professional growth across a range of audience and experience levels, including early-career employees and insurance professionals.
• Strong facilitation, presentation, and interpersonal communication skills, with the ability to engage learners in both in-person and virtual environments.
• Experience providing performance-based coaching, feedback, and reinforcement strategies that support skill adoption and behavior change.
• Ability to tailor learning solutions for different audiences, roles, and experience levels, and translate business needs into practical development opportunities.
• Ability to use and develop AI capabilities to design and deliver innovative training experiences that promote behavior change and adoption of trained skills, attitudes and habits.
• Strong stakeholder management, organization, and project execution skills.
• Experience supporting managers and teams through behavior change, capability building, or employee development initiatives.
• Ability to travel 25-35%, as needed

Responsibilities

• Design, develop, and deliver learning experiences with a strong emphasis on soft skills, including communication, influence, customer interaction, relationship-based sales, negotiation, presentation skills, collaboration, coaching, and professional effectiveness, with support for early-career development and underwriting career paths as needed.
• Create engaging programs that strengthen relationship building, confidence, executive presence, and effectiveness in client, partner, and team interactions across a range of roles and career stages.
• Partner with business leaders, subject matter experts, and cross-functional teams to identify capability gaps and align learning solutions to business priorities.
• Translate technical insurance content into practical, learner-centered programs that connect product, underwriting, workflow, and compliance knowledge with strong interpersonal and communication skills.
• Develop high-quality learning materials, including facilitator guides, participant workbooks, job aids, presentations, e-learning modules, practice activities, and assessments.
• Facilitate dynamic in-person and virtual sessions that encourage discussion, reflection, skill practice, and real-world application.
• Provide coaching, feedback, and reinforcement to learners and leaders to support skill adoption and sustained behavior change.
• Measure learning effectiveness through feedback, assessments, learner performance, behavior change, and business impact, and continuously refine programs based on insights.
• Support change initiatives and business transformation efforts through learning strategies that strengthen communication, adaptability, and employee engagement.

Skills

Learning & Development

Facilitation

Coaching

Instructional Design

Training

AI in Learning

Education

Bachelor's degree in business, education, or related field

Tools

AI tools for learning

Job description

What part will you play? If you’re looking for a place where you can make a meaningful difference, you’ve found it.

The work we do at Markel gives people the confidence to move forward and seize opportunities, and you’ll find your fit amongst our global community of optimists and problem-solvers. We’re always pushing each other to go further because we believe that when we realize our potential, we can help others reach theirs.Join us and play your part in something special!We are seeking an experienced learning professional to design and deliver high-impact development programs with a strong focus on soft skills for employees across the US Insurance division. This role will strengthen critical capabilities such as communication, relationship-based sales, presentation, coaching, collaboration, influence, and overall professional effectiveness, while supporting technical learning across products, underwriting, workflows, and compliance. The ideal candidate brings strong instructional design and facilitation expertise, a modern approach to learning, and the ability to create engaging experiences that build confidence, connection, and performance across diverse audiences, including early-career employees and underwriting career paths. They will also be open to and proactively see to use AI to design, deliver and facilitate innovative training and coaching experiences.

Job Responsibilities

• Design, develop, and deliver learning experiences with a strong emphasis on soft skills, including communication, influence, customer interaction, relationship-based sales, negotiation, presentation skills, collaboration, coaching, and professional effectiveness, with support for early-career development and underwriting career paths as needed.
• Create engaging programs that strengthen relationship building, confidence, executive presence, and effectiveness in client, partner, and team interactions across a range of roles and career stages.
• Partner with business leaders, subject matter experts, and cross-functional teams to identify capability gaps and align learning solutions to business priorities.
• Translate technical insurance content into practical, learner-centered programs that connect product, underwriting, workflow, and compliance knowledge with strong interpersonal and communication skills.
• Develop high-quality learning materials, including facilitator guides, participant workbooks, job aids, presentations, e-learning modules, practice activities, and assessments.
• Facilitate dynamic in-person and virtual sessions that encourage discussion, reflection, skill practice, and real-world application.
• Provide coaching, feedback, and reinforcement to learners and leaders to support skill adoption and sustained behavior change.
• Measure learning effectiveness through feedback, assessments, learner performance, behavior change, and business impact, and continuously refine programs based on insights.
• Support change initiatives and business transformation efforts through learning strategies that strengthen communication, adaptability, and employee engagement.

Education

• Bachelor’s degree in business, insurance, education, human resources, organizational development, or a related field, or an equivalent combination of education and experience.

Certification

• Professional certifications or designations in learning and development, coaching, leadership development, or insurance preferred.

Work Experience/Skill Set Requirements

• 7+ years with meaningful experience in learning and development, facilitation, coaching, instructional design, or training, with a strong emphasis on soft-skills development.
• Experience in the E&S insurance industry, including knowledge of surplus lines, underwriting, coverages, market practices, and related workflows.
• Experience training underwriters, brokers, operations teams, or other insurance professionals in wholesale, programs, specialty, or E&S environments.
• Proven success designing and delivering programs focused on communication, collaboration, influence, presentation effectiveness, relationship building, and professional growth across a range of audience and experience levels, including early-career employees and insurance professionals.
• Strong facilitation, presentation, and interpersonal communication skills, with the ability to engage learners in both in-person and virtual environments.
• Experience providing performance-based coaching, feedback, and reinforcement strategies that support skill adoption and behavior change.
• Ability to tailor learning solutions for different audiences, roles, and experience levels, and translate business needs into practical development opportunities.
• Ability to use and develop AI capabilities to design and deliver innovative training experiences that promote behavior change and adoption of trained skills, attitudes and habits.
• Strong stakeholder management, organization, and project execution skills.
• Experience supporting managers and teams through behavior change, capability building, or employee development initiatives.
• Ability to travel 25-35%, as needed

US Work Authorization

US Work Authorization required. Markel does not provide visa sponsorship for this position, now or in the future.

Pay information:

The base salary offered for the successful candidate will be based on compensable factors such as job-relevant education, job-relevant experience, training, licensure, demonstrated competencies, geographic location, and other factors.Title and salary will be commensurate with skill set/experience. The national average salary for the Talent Development Parter/Training Partner, Wholesale & Specialty is $97,520 - $134,090 with 25% incentive.

Who we are:

Markel Group (NYSE – MKL) a fortune 500 company with over 60 offices in 20+ countries, is a holding company for insurance, reinsurance, specialist advisory and investment operations around the world.

We’re all about people | We win together | We strive for better

We enjoy the everyday | We think further

What’s in it for you:

• We offer competitive benefit programs that help meet our diverse and changing environment as well as support our employees’ needs at all stages of life.
• All full-time employees have the option to select from multiple health, dental and vision insurance plan options and optional life, disability, and AD&D insurance.
• We also offer a 401(k) with employer match contributions, an Employee Stock Purchase Plan, PTO, corporate holidays and floating holidays, parental leave.

Are you ready to play your part?