Training Manager - SYGMA - Kentucky

Sysco Northeast Rdc; Burlington (KY); On-site; USD 45,000 - 75,000; Full time

Job summary

An established industry player is seeking a Training Manager to enhance colleague performance through effective on-boarding and training programs. This role involves collaborating with various departments to develop and manage training initiatives, ensuring new hires achieve performance standards. The ideal candidate will possess strong coaching abilities, excellent communication skills, and a passion for fostering a culture of feedback. Join a dynamic team where you can make a significant impact on employee engagement and retention while thriving in a supportive environment that values continuous improvement and professional growth.

Qualifications

• Minimum 2 years in a Training-related role with experience in on-boarding programs.
• Strong ability to coach and provide constructive feedback effectively.

Responsibilities

• Develop and manage on-boarding training programs to enhance colleague performance.
• Conduct gap analysis for associates not meeting performance standards.

Skills

Coaching and Feedback

Communication Skills

Analytical Skills

Presentation Skills

Time Management

Education

4-year degree in Training & Development

Tools

Microsoft Office Applications

Job description

Job Summary:

This position exists to improve the performance, engagement and retention of colleagues through effective management of on-boarding and continuous training practices. Works with site management to track, communicate and manage all company-wide training programs and provide support to address remedial training needs at the local level.

Duties and Responsibilities:

• Work with Department Leads, Human Resources, and Safety Leaders to develop and manage effective on-boarding training programs with a focus on colleague performance.

• Select and indirectly manage On-The-Job Trainers in Transportation and Warehouse Departments through regular training meetings, training effectiveness evaluations, one-on-one discussions and overall performance management of the Job Trainer.

• Manage an on-boarding process for new Drivers and Warehouse initial training by leveraging Sysco Operations Academy Programs. Manages extended on the job training throughout the entire 90-day orientation period; work through Job Trainers to develop a process that includes follow-up training as needed for new associates to reach acceptable new-hire performance standards.

• Track and analyze all training-related activity and communicate progress to site leadership.

• Work with Supervisor and Manager on the job to facilitate translation of new skills and knowledge from classroom experiences to job performance.

• Conduct gap analysis and create solutions for existing associates in high-volume positions including Drivers and Warehouse Selectors who are not performing at acceptable levels.

• Lead discussions with Site Leadership related to on-boarding and training activity for high-volume positions including Drivers and Warehouse Selectors; prepare and discuss documentation and recommendations during weekly meetings.

• Actively participate in the Training Manager community including regular calls, projects, and events.

• Drive a culture of feedback as part of development process through effective Performance Management; responsible for instructing and managing feedback process for all positions within the company.

• Participate in colleague check-in processes and retention playbook activities in order to understand and improve early experiences.

• Other duties as assigned.

Requirements:

Education:

• 4-year degree in Training & Development-related field or commensurate experience in similar field.

Experience:

• At least 2 years’ experience in Training-related job.

• Experience with building and managing on-boarding training programs for individual-contributor positions.

• Experience with building coaching & feedback cultures.

Skills and Abilities:

• Very strong ability to coach and provide constructive feedback at all levels.

• Excellent communication skills including speaking, writing, and listening to others.

• Strong analytical skills.

• Ability to make sound judgments.

• Strong presentation skills including utilization of PowerPoint and excellent public speaking skills.

• Strong understanding of OSHA, DOT, Work Place Safety and Food Safety.

• Ability to keep informed on legislation affecting the center.

• Time management and organization skills.

Physical Demands:

• Work is a combination of sedentary, standing, walking and bending.

• Some travel may be required.

• Flexibility to work a schedule that meets the needs of the center.

Mental/Visual Demands:

• Must be able to read at a distance close to the eyes, with or without correction.

Working Conditions:

• Office, warehouse and outside environments.

Equipment Operated:

• Automobile, PC, Microsoft Office Applications.

License or Certification:

• Driver’s license.