Training Manager - SYGMA - Harrisburg, Pennsylvania

The Sygma Network, Inc.; Harrisburg (Dauphin County); On-site; USD 65,000 - 90,000; Full time

Job summary

The Sygma Network, Inc. is seeking a Training Manager to lead onboarding and continuous training to improve colleague performance, engagement and retention across the site.

You will partner with Department Leads, HR and Safety Leaders to develop onboarding programs for Drivers and Warehouse staff, manage the 90-day orientation, and drive a feedback-driven performance culture through coaching and training analytics.

Qualifications

• Requires a 4-year degree in Training & Development or equivalent experience.
• Minimum 2 years of training-related experience.
• Experience building onboarding programs and coaching cultures.

Responsibilities

• Develop and manage onboarding training programs for Drivers and Warehouse staff.
• Lead regular training meetings and evaluations to measure effectiveness.
• Track and communicate progress to site leadership and address remedial training needs.
• Facilitate translation of classroom skills to job performance through coached sessions.
• Drive a culture of feedback as part of development process for all positions.

Skills

Coaching

Feedback

Communication

Analytical skills

Public speaking

Time management

Training needs analysis

Curriculum development

Performance management

Stakeholder engagement

Regulatory knowledge (OSHA/DOT)

Change management

Education

Bachelor's degree in Training & Development or related field

Tools

PowerPoint

Microsoft Office

LMS (Learning Management System)

Job description

Job Summary

This position exists to improve the performance, engagement and retention of colleagues through effective management of on-boarding and continuous training practices. Works with site management to track, communicate and manage all company-wide training programs and provide support to address remedial training needs at the local level.

Duties And Responsibilities

• Work with Department Leads, Human Resources, and Safety Leaders to develop and manage effective on-boarding training programs with a focus on colleague performance.
• Select and indirectly manage On-The-Job Trainers in Transportation and Warehouse Departments through regular training meetings, training effectiveness evaluations, one-on-one discussions and overall performance management of the Job Trainer.
• Manage an on-boarding process for new Drivers and Warehouse initial training by leveraging Sysco Operations Academy Programs. Manages extended on the job training throughout the entire 90-day orientation period; work through Job Trainers to develop a process that includes follow-up training as needed for new associates to reach acceptable new-hire performance standards.
• Track and analyze all training-related activity and communicate progress to site leadership.
• Work with Supervisor and Manager on the job to facilitate translation of new skills and knowledge from classroom experiences to job performance.
• Conduct gap analysis and create solutions for existing associates in high-volume positions including Drivers and Warehouse Selectors who are not performing at acceptable levels.
• Lead discussions with Site Leadership related to on-boarding and training activity for high-volume positions including Drivers and Warehouse Selectors; prepare and discuss documentation and recommendations during weekly meetings.
• Actively participate in the Training Manager community including regular calls, projects, and events.
• Drive a culture of feedback as part of development process through effective Performance Management; responsible for instructing and managing feedback process for all positions within the company.
• Participate in colleague check-in processes and retention playbook activities in order to understand and improve early experiences.
• Other duties as assigned

Requirements

Education

• 4 year degree in Training & Development-related field or commensurate experience in similar field.

Experience

• At least 2 years’ experience in Training-related job.
• Experience with building and managing on-boarding training programs for individual-contributor positions.
• Experience with building coaching & feedback cultures.

Skills And Abilities

• Very strong ability to coach and provide constructive feedback at all levels
• Excellent communication skills including speaking, writing, and listening to others
• Strong analytical skills
• Ability to make sound judgments
• Strong presentation skills including utilization of PowerPoint and excellent public speaking skills
• Strong understanding of OSHA, DOT, Work Place Safety and Food Safety.
• Ability to keep informed on legislation affecting the center.
• Time management and organization skills.

Physical Demands

• Work is a combination of sedentary, standing, walking and bending
• Some travel may be required
• Flexibility to work a schedule that meets the needs of the center

Mental/Visual Demands

• Must be able to read at a distance close to the eyes, with or without correction

Working Conditions

• Office, warehouse and outside environments

Equipment Operated

• Automobile, PC, Microsoft Office Applications

License Or Certification

• Driver’s license

I verify to the best of my knowledge that I meet the requirements necessary to complete the essential duties of the job to the job.