Training Manager - Corporate

Keolis North America Inc.; United States; À distance; USD 90 000 - 120 000; Plein temps

Résumé du poste

Keolis North America Inc. is seeking a Training Manager - Corporate to lead the company-wide training program, including safety and OSHA courses for maintenance staff, dispatchers, and road supervisors. The role requires CDL-B involvement and on-site flexibility.

You will design and deliver operator training, coordinate new-hire programs, oversee instructor certification, and ensure compliance with DOT, ADA, OSHA, and related standards while fostering a safety-first culture across diverse teams.

Qualifications

• High school diploma required; college degree preferred.
• Must be a certified Transportation Safety Institute (TSI) bus operator trainer.
• Must Have a Class “B” with Passenger endorsement Commercial Driver License (CDL)
• Must have at least 5 years’ progressive transit experience with commercial class “B” vehicles in a fixed route transit system
• Knowledgeable with DOT policies, OSHA, NIMS, FTA, and ADA requirements
• Experience developing and implementing training program plans and procedures; conducting investigations, analyzing data, and identifying and recommending corrective action
• Must maintain confidentiality and safeguarding of sensitive material
• Conducting oral presentations, relaying technical information in understandable terms
• Demonstrated ability to work effectively in a diverse workforce

Responsabilités

• Oversee the training program and ensure compliance with safety standards.
• Teach and support introductory OSHA training for maintenance personnel, dispatchers, and road supervisors (accident investigations).
• Coordinate new-hire bus operator training including classroom theory, behind-the-wheel, and route training for CDL holders and CDL candidates.
• Assist with instructor certification program.
• Operate and teach operation on each type of bus on site.
• Work flexible hours to meet business needs; may require shifts.
• Design and deliver driver training and safety courses; train new drivers and retrain those involved in accidents.
• Strong knowledge of operator training, safety culture, and compliance frameworks.
• Design, implement, and monitor bus operator training programs (onboarding, defensive driving, ADA compliance, passenger safety, customer service).
• Assist with training for mechanics, service attendants, and maintenance staff in hazard recognition, fatigue management, and vehicle inspection protocols.
• Perform other duties as assigned.

Connaissances

Adult education

Communication skills

Organizational skills

Interpersonal skills

Microsoft Office (Access, Excel, Word)

Formation

High school diploma (required); college degree preferred

Outils

Microsoft Access

Excel

Word

Description du poste

Training Manager - Corporate

Job Details

• Full-Time
• Remote
• USA

Knowledge and Experience

• High school diploma required; college degree preferred
• Must be a certified Transportation Safety Institute (TSI) bus operator trainer
• Must Have a Class “B” with Passenger endorsement Commercial Driver License (CDL)
• Must have at least 5 years’ progressive transit experience with commercial class “B” vehicles in a fixed route transit system
• Knowledgeable with DOT policies, OSHA, NIMS, FTA, and ADA requirements
• Experience developing and implementing training program plans and procedures; conducting investigations, analyzing data, and identifying and recommending corrective action
• Must maintain confidentiality and safeguarding of sensitive material
• Conducting oral presentations, relaying technical information in understandable terms
• Demonstrated ability to work effectively in a diverse workforce

Skills

• Possess a working knowledge of adult education principles and practices
• Possess the skills necessary to write and express oneself orally in a logical, comprehensive, and intelligent manner, as well as good organizational skills
• Possess the temperament necessary for maintaining amiable relations with various levels of company personnel
• Possess a working knowledge of Microsoft Access, Excel, and Word
• Ability to interpret and explain regulations to others
• Must have excellent communication skills (written and oral).
• Excellent time management skills with ability to prioritize.

Key Accountabilities

Training

• Responsible for oversight of the training program
• Responsible for teaching and supporting the overall training program to include introductory OSHA training for Maintenance personnel, introductory training for dispatchers, and training for road supervisors to include accident investigation.
• Responsible for teaching and coordinating new-hire bus operator training including classroom theory, behind-the-wheel, and route training for existing CDL holders and CDL candidates.
• Responsible for assistance with instructor certification program
• Able to operate and teach operation on each type of bus on site.
• Able to work flexible hours to meet the needs of the business
• Must be able to work shifts or flexible work schedules as needed
• Provides assistance to location trainers
• Designs and delivers driver training and safety courses; trains new drivers and retrains those involved in accidents
• Strong knowledge of operator training, safety culture, and compliance frameworks.
• Design, implement, and monitor bus operator training programs (onboarding, defensive driving, ADA compliance, passenger safety, customer service).
• Assist with training for mechanics, service attendants, and maintenance staff in hazard recognition, fatigue management, and vehicle inspection protocols.
• Perform other duties as assigned.

Safety Compliance Program Management

• Assist in the creation, implementation, and continuous improvement of safety compliance programs and policies.
• Ensure adherence to OSHA, DOT, EPA, FTA, and other applicable federal, state, and local regulations.
• Conduct audits and inspections to identify non-compliance risks and work with relevant teams to resolve them.
• Develop and maintain robust security policies and procedures, ensuring alignment with safety goals.

Physical Demands and Work Environment

The physical demands and work environment characteristics described here are representative of those an employee may encounter while performing the essential functions of the job. Reasonable accommodation may be requested to enable individuals with disabilities to perform the essential functions.

All roles may entail, to varying extents, the following physical demands:

• Long periods (potentially exceeding 8 hours per day) of walking, standing, sitting, bending, pushing, pulling, climbing, lifting, balancing, stooping, twisting, squatting, handling materials, repetitive hand-wrist motions, and traversing uneven surfaces;
• Exposure to both extreme heat and cold;
• Exposure to loud noises, fumes, and airborne particles;

In addition to the above demands inherent in every role, the following roles may entail unique physical demands, including:

• Operators/Drivers may work inside or outside vehicles and may operate vehicles for over 8 hours per day.
• Operations Supervisors and Managers may split their work between an office setting looking at a computer screen/electronic device and active transit field locations driving in a vehicle.
• Maintenance Employees may be exposed to toxic or caustic chemicals in a ventilated maintenance shop and may work with personal computers, laptops, electronic hand-held devices, complex electrical schematics, diagnostic software and testing devices, and other heavy machinery.
• Office Staff may work indoors in air-conditioned or well-ventilated facilities, including offices and cubicle spaces equipped with a telephone and computer and may entail typing or looking at a computer screen.

Additional Statements

• Drug screening: Pursuant to Department of Transportation regulations, employment for safety-sensitive positions will be contingent upon passing a pre-employment drug screen and a physical examination. Keolis maintains a drug-free workplace. Employment will also be contingent upon completion of a background check consistent with applicable federal, state, and/or local laws.
• Safety commitment: Safety is a way of life at Keolis. By placing safety first, we ensure the wellbeing of our employees, customers, and communities. Together we can become the safest transportation company in the world.
• Environmental commitment: Keolis is committed to protecting the environment by minimizing the impact of our operations on the communities where we operate.
• EEO statement: Our policy is to afford Equal Employment Opportunity to qualified individuals regardless of their race, color, sex, religion, age, creed, marital status, national origin, ancestry, physical or mental disability, sexual orientation, pregnancy status, genetic information, veteran status, gender identification, or any other status protected by applicable law. If you require a reasonable accommodation to participate in the application or interview process, please contact [e-mail]. Keolis complies with federal and state disability laws and provides reasonable accommodations to qualified applicants.
• Work authorization: “Applicants must be authorized to work in the United States. Keolis does not sponsor visas for this position”
• Disclaimer and closing statement: The above statements are intended to describe the general nature and level of work performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of employees assigned to this job. Keolis is committed to offering our employees competitive compensation and benefits, opportunities for development and growth throughout an exciting and rewarding career, and the safest work environment possible.