Training Manager CDP

waldensecurity; Anniston (AL); On-site; USD 70,000 - 95,000; Full time

Job summary

Waldensecurity in the United States seeks a Training Manager to oversee planning, scheduling, coordinating, and delivering training for the Federal Services Division. You will design programs, coordinate re-training, and deliver onboarding to new employees.

You will manage the LMS, maintain training records, and ensure licensure compliance while leading trainers and adapting training to evolving security requirements for a high‑caliber security team.

Qualifications

• Experience facilitating training programs for security personnel.
• Proficient in using Learning Management System (LMS) for tracking training.
• Strong understanding of training compliance and licensure requirements.

Responsibilities

• Facilitates individual training, group instruction, demonstrations, meetings, and conferences, as directed by the FSD Management team.
• Responsible for all contract training compliance mandates.
• Coordinates and facilitates all training programs, re-training programs, annual in-service training, and specialized training sessions for security officers.
• Measures progress and effectiveness of training; scores and tracks all required training information utilizing the Learning Management System (LMS).
• Supports onboarding activities within the FSD and delivers orientation training to new employees.
• Maintains records and prepares accurate and timely reports both manually and through automated methods (LMS).
• Tracks weapons training and qualification requirements, including weapons and ammunition inventories.
• Conduct training; Oversee other trainers conducting training; Regulate, create, monitor training schedules; Compile, organize, and audit documentation to be submitted.
• Conduct QC Audits (internal); Run reports to ensure 100% current licensure; Records and maintains all subordinate trainers' certification requirements and credentials; Regulate licensure to ensure 100% compliance.
• Other duties as assigned

Skills

Adaptability

Cost consciousness

Customer service

Dependability

Diversity & inclusion

Ethics

Initiative

Innovation

Interpersonal skills

Judgement

Oral communication

Organizational skills

Safety & Security

Written communication

Technical skills

Teamwork

Job description

SUMMARY

The Training Manager will provide, at a minimum, planning, schedules, coordinates, facilitates, and present training focused on providing the highest quality security personnel for the contracts supported by the Federal Services Division (FSD).

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Facilitates individual training, group instruction, demonstrations, meetings, and conferences, as directed by the FSD Management team;
• Responsible for all contract training compliance mandates;
• Coordinates and facilitates all training programs, re-training programs, annual in-service training, and specialized training sessions for security officers;
• Measures progress and effectiveness of training; scores and tracks all required training information utilizing the Learning Management System (LMS);
• Supports onboarding activities within the FSD and delivers orientation training to new employees;
• Maintains records and prepares accurate and timely reports both manually and through automated methods (LMS);
• Tracks weapons training and qualification requirements, including weapons and ammunition inventories.
• Conduct training;
• Oversee other trainers conducting training;
• Regulate, create, monitor training schedules;
• Compile, organize, and audit documentation to be submitted;
• Conduct QC Audits (internal);
• Run reports to ensure 100% current licensure;
• Records and maintains all subordinate trainers' certification requirements and credentials;
• Regulate licensure to ensure 100% compliance
• Other duties as assigned

SUPERVISORY RESPONSIBILITIES

This position has no supervisory responsibilities.

COMPETENCY

To perform the job successfully, an individual should demonstrate the following competencies (minimum of 5):

• or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events; adapt to new product introduction, emergent business needs, and business evolution.
• Cost Consciousness - Works within approved budget; Develops and implements cost saving measures.
• Contributes to profits and revenue; Conserves organizational resources.
• Customer Service - Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service ; Responds to requests for service and assistance; Meets commitments.
• Dependability - follows instructions, responds to management direction; takes responsibility for own actions; keeps commitments; commits to long hours of work when necessary to reach goals; completes tasks on time or notifies appropriate person with an alternate plan. Goal and detail oriented.
• Diversity- Demonstrates knowledge of EEO policy; Shows respect and sensitivity for cultural differences; Educates others on the value of diversity, Promotes a harassment- free environment; builds a diverse workforce.
• Ethics - Treats people with respect; Keeps commitments; inspires the trust of others; Works with integrity and ethically; Upholds organizational values.
• Initiative - Volunteers readily; Undertakes self-development activities; Seeks increased responsibilities; Takes independent actions and calculated risks; Looks for and takes advantage of opportunities; Asks for and offers help when needed.
• Innovation - Displays original thinking and creativity; Meets challenges with resourcefulness; Generates suggestions for improving work; Develops innovative approaches and ideas; Presents ideas and information in a manner that gets others' attention.
• Interpersonal Skills - Focuses on solving conflict, not blaming; Maintains confidentiality; Listens to others without interrupting; Keeps emotions under control; Remains open to others' ideas and tries new things.
• Judgement - Displays willingness to make decisions; Exhibits sound and accurate judgement; Supports and explains reasoning for decisions; Includes appropriate people in decision-making process; Makes timely decisions.
• Oral Communication - speaks very clearly and persuasively in positive or negative situations; listens and gets clarification; responds well to questions; demonstrates group presentation skills; participates in various meetings.
• Organizational Support - Follows policies and procedures; Completes administrative tasks correctly and on time; supports organization's goals and values; Benefits organization through outside activities; Supports affirmative action and respects diversity.
• Safety and Security - Observes safety and security procedures; Determines appropriate action beyond guidelines; Reports potentially unsafe conditions; Uses equipment and materials properly.
• Written Communication - Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information.
• Technical Skills - Assesses own strengths and weaknesses; Pursues training and development opportunities; Strives to continuously build knowledge and skills; Shares expertise with others.
• Teamwork - Balances team