Training Manager

fairlife; Town of Webster (NY); On-site; USD 120,000 - 140,000; Full time

Benefits offered by this job

Medical coverage day one

Tuition reimbursement

401(k) match

Paid time off

EAP

Job summary

fairlife, LLC is seeking a Site Training Manager to lead Webster’s training strategy, team, and qualification governance. You will drive workforce readiness, time-to-proficiency, and on-the-job performance while partnering with Operations, HR, EHS, Quality and Engineering.

You will own the training portfolio, set curriculum standards, oversee certification, and manage the budget and resources across shifts to ensure strong results and continuous improvement.

Qualifications

• Bachelor’s degree or equivalent experience in a related field.
• 7+ years in manufacturing/training with leadership and program delivery.
• Strong communication and facilitation skills from shop floor to leadership.
• Experience managing a training portfolio with deadlines and risk.
• Ability to analyze skills matrices and data to set priorities.

Responsibilities

• Represent Technical Training in site leadership forums and set priorities.
• Own training data, skills-matrix, scorecard and capability assessments.
• Ensure evidence exists before qualification sign-off and manage capacity.
• Own training portfolio including capital, equipment changes, and programs.
• Set curriculum standards and oversee content ownership and quality.
• Oversee LMS governance, records, and logistics; delegate routine tasks.
• Coach and develop Training Specialists and the Coordinator.
• Manage site training budget and Certified Trainer program.
• Maintain presence across office, classroom, and floor as a training partner.

Skills

People leadership

Communication

Training strategy

Data analysis

Prioritization

Flexibility

Adult learning

Facilitation

Cross-functional collaboration

Budget management

Education

Bachelor’s degree in instructional design/education/training/engineering/business

Tools

LMS

SharePoint

Microsoft Office (Word/Excel/PowerPoint)

Teams

Job description

fairlife, LLC is a Chicago-based nutrition company that creates great-tasting, nutrition-rich and dairy products to nourish consumers.

With over $3B in annual retail sales, fairlife’s portfolio of delicious, lactose-free, real dairy products includes: fairlife® ultra-filtered milk; Core Power® High Protein Shakes, a sports nutrition drink to support post-workout recovery; fairlife® nutrition plan™, a nutrition shake to support the journey to better health.

A wholly owned subsidiary of The Coca-Cola company, fairlife, LLC has been recognized by both Fast Company and Nielsen for its industry leading innovation.

To learn more about fairlife and its complete line of products, please visit fairlife.com .

job purpose

The Site Training Manager is the people leader accountable for Webster’s technical training strategy, team, site portfolio, qualification system, skills-matrix governance, Certified Trainer program, budget, and plant-level results. The role translates enterprise direction into site action and ensures the team’s work improves workforce readiness, time to proficiency, qualification integrity, and on-the-job performance.

Reporting to the Director, Technical Training and Development, the role partners closely with Webster Operations, HR, EHS, Quality, Maintenance, Engineering, and other site functions.

responsibilities

• Represent Technical Training in site leadership forums; align shift leaders on training priorities, qualification requirements, and change readiness.
• Own training data, skills-matrix, scorecard, and capability assessments—set standards, flag workforce risks, andguidequalification/investment decisions.
• Partner with site and shift leaders to secure training capacity and confirmevidenceexists before qualification sign-off.
• Own the site’s training project portfolio (capital, equipment, process changes)—manage plans, milestones, risks, and resource trade-offs.
• Set curriculum and instructional design standards; oversee content ownership and quality across Training Specialists.
• Own training operations, governance, and records; delegate routine LMS/logisticswork to the Training Coordinator.
• Lead, coach, and develop Training Specialists and the Coordinator—set goals, hold regular one-on-ones, and address performance early.
• Own the site training budget, team capacity, and the Certified Trainer program (selection, certification, quality calibration).
• Maintain regular presence across office, classroom, and floor to stay a credible training partner to employees and leadership; perform other related duties as assigned.

skills/qualifications required

• Bachelor’s degree in instructional design, education, training, operations, engineering, business, or related field—or equivalent experience.
• 7+ years in manufacturing, technical training, L&D, or operations, withdemonstratedpeopleleadership and program delivery.
• Strong communicationand facilitation skills, able to engage effectively from the shop floor to site leadership.
• Proven ability to manage a training portfolio: planning backward from deadlines, managing risk, and holding owners accountable.
• Skilled in analyzing skills-matrix, learner, and operational data to drive clear priorities and resourcing decisions.
• Flexible availability to support all shifts, including occasional early mornings, evenings, or weekends.
• Working knowledge of adult learning, instructional design, facilitation, and training measurement methods.
• Proficient in Microsoft Word, PowerPoint, Excel, Teams, and SharePoint; familiarwith LMS, budgeting, resourcedesignand digital training tools.
• Solid grasp of manufacturing operations to make sound training decisions and know when to pull in SMEs.
• Preferred: experience in food & beverage, dairy, regulated manufacturing, startup/greenfield, capital projects, or multi-shift leadership.

working conditions and physical requirements

• Full-time, 40 hours per week. Webster operates 24 hours per day, 7 days per week, 365 days per year on 12-hour production shifts. This position is primarily scheduled Monday through Friday but must periodically flex its schedule to support employees and training needs across both day and night shifts.
• Regularly alternates among office, classroom, and manufacturing-floor work. Prolonged sitting, standing, and walking may be required.
• Occasionally lift or move up to 50 pounds.
• Occasional reaching, bending, crouching, and movement around production equipment, as required for floor observation and training.
• May work near operating machinery and other manufacturing hazards and must follow all site safety, access, PPE, and permit requirements. Entry into confined spaces is outside routine duties unless separately trained, authorized, and required.
• Specific atmospheric conditions – AMMONIA/PAA

food safety requirements

• Notify supervision of any repairs or adjustments that are required that may affect product quality or food safety.
• Understand, observe, and comply with the handling and usage of the color-coded container policy while in the Production Areas.
• Perform all duties necessary to meet Company, Customer and/or Government requirements/standards as prioritized by the Company.
• Ability to initiate action to prevent the occurrence of nonconformities relating to Food Safety and the Quality of the product, processes, quality system, or safety system.
• Identify and record any problems relating to Food Safety and the Quality of the ingredients, processes, quality system, or safety system.
• Control further processing or delivery of nonconforming product in terms of Food Safety and Quality issues until the deficiency or unsatisfactory condition has been corrected.
• In the event of absence, another employee with the same skill level will assume the duties and responsibilities as required.

how fairlife nourishes you

At fairlife, we believe in better — and that includes how we support our people. We offer a comprehensive suite of benefits and wellbeing resources designed to support you physically, emotionally, socially, and financially, both in and out of work.

• Comprehensive medical, dental, and vision coverage, effective day one!
• Supplemental health plans (hospital indemnity, accident, and critical illness insurance)
• Paid Time Off to recharge and support work-life balance
• Paid parental leave & adoption assistance (up to $10,000)
• Parental support & family care benefits, including childcare resources and lactation support
• 401(k) to support retirement planning with up to 9% in employer match
• Wellness reimbursement (up to $500 for qualified wellbeing expenses)
• Employee Assistance Program (EAP) for emotional wellbeing and work-life support
• Company-paid life insurance and short-term disability
• Employer HSA funding (for HDHP participants)
• Tuition reimbursement (up to $10,000) and student loan repayment ($200/month)
• Learning & development programs to unlock your full potential
• Rewards & recognition, matching gifts, free product, and Business Resource Groups
• Our manufacturing facilities are climate-controlled and a pristine work environment

fairlife’s nour!sh program is designed to meet you where you are — supporting your individual wellbeing journey while enabling you to do your best work every day.

reports to

Director, Technical Training and Development

exempt/nonexempt

Exempt

*Base pay offered may vary depending on geography, job-related knowledge, skills, and experience. A full range of medical, financial, and/or other benefits, dependent on the position, is offered.

Base pay range

$120,000 - $140,000 USD

fairlife, LLC is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. All qualified applicants and employees will be given equal opportunity. Selection decisions are based on job-related factors.

In addition to its nondiscrimination commitment, the Company will also provide reasonable accommodation of qualified individuals with known disabilities unless doing so would impose an undue hardship on the Company. If you have a disability and would like to request accommodation in order to apply for a position with us, please email [e-mail] .