Training Manager

DSV - Global Transport and Logistics; Ridgeville (SC); On-site; USD 75,000 - 94,000; Full time

Job summary

DSV – Global Transport and Logistics is seeking a Training Manager to lead the design, delivery, and ongoing optimization of trainings for Warehouse Management System (WMS) implementations at DSV Contract Logistics sites in the AMER region. You will work with engineering, operations and project teams to ensure high-quality, timely training deliverables.

Qualified candidates will have a high school diploma or GED, 2 years in project-based environments, strong communication skills, and willingness

Qualifications

• Must have a high school diploma or GED.
• 2 years’ experience in a project-based environment.
• Excellent communication, presentation and organizational skills.
• Strong and energetic personality, able to communicate on operations as well as management level.
• Readiness to travel – can be on short notice.
• Able to travel domestically and internationally (including Europe).
• Bachelor’s degree in a relevant discipline preferred.
• Extensive knowledge on warehouse processes and supporting system landscapes.
• 3-5 years of experience with JDA WMS or other major WMS products.

Responsibilities

• Plan and conduct trainings on location across the AMER region.
• Facilitate online trainings and create/update training materials.
• Provide on-site go-live support and after-care for WMS deployments.
• Coordinate training calendars with local sites and engineering teams.
• Maintain updated training content and exam materials in central database.
• Train end-users and key users on designed processes and functions.
• Build and maintain relationships with stakeholders to understand project needs.

Skills

Excellent communication

Presentation skills

Organizational skills

Travel readiness

Independence / self-driven

English proficiency

Spanish language

Education

High school diploma or GED

Bachelor’s degree in a relevant discipline

Tools

JDA WMS

MS Office

SQL

Job description

DSV – Global Transport and Logistics
At DSV, our purpose is to keep customers’ supply chains flowing and enable the business of our customers by ensuring reliable and efficient transport and logistics services through storage and transport of goods by air, sea and road. Our vision is to create long-term, sustainable growth and value for our customers, employees, shareholders and society.

DSV – Global Transport and Logistics
At DSV, our purpose is to keep customers’ supply chains flowing and enable the business of our customers by ensuring reliable and efficient transport and logistics services through storage and transport of goods by air, sea and road. Our vision is to create long-term, sustainable growth and value for our customers, employees, shareholders and society.
Close to 150,000 employees in over 90 countries work diligently to deliver great customer experiences and high-quality services.
As a global leader, our commitment to sustainable business practices is a central element of our overall business strategy.
Visit dsv.com and follow us on LinkedIn and Facebook.
Location: USA - Ridgeville, 1020 Research Center Dr
Division: Solutions
Job Posting Title: Training Manager
Time Type: Full Time
The DSV Training Manager is responsible for successful implementation and delivery of Trainings in Warehouse Management System (WMS) and supporting processes to DSV Contract Logistics sites. The Training Manager delivers functional and business process expertise in multidiscipline project teams. Ensuring high quality in time deliverables. Activities will be based out of one of the DSV Solutions clusters in the region.
Essential Duties And Responsibilities

• Plan and execute trainings on location. All over AMER-Region
• Facilitate online training.
• Comfortable performing in front of an audience.
• Continuous improvement of trainings and training material content
• Organize training (training calendar and organization with local site)
• Cooperate with engineering on the WMS set-up.
• On site go-live support, and after-care.
• Testing training programs
• Maintain up-to-date revisions of training materials.
• Administrating of tests and exam results in the central database
• Train key- and end-users on designed processes and functionalities
• Create functional designs for internal and external reports and documents.
• Gatekeeper for warehouse process standardization
• Provide regular scheduled project updates to internal and external stakeholders.
• Advocate and sell best practices and standardization to internal (and external) parties.
• Builds and maintains relationships with internal and external stakeholders to understand and anticipate customer needs for specific projects.
• Other duties as assigned by management to support special projects, implementations, process improvements.

Supervisory Responsibilities

• None

Certificates, Licenses, Registrations or Professional Designations

• Driving License

Minimum Required Qualifications

• Must have a high school diploma or general education degree (GED).
• 2 years’ experience in working in a project-based environment.
• Excellent communication, presentation and organizational skills
• Strong and energetic personality, able to communicate on operations as well as management level .

Skills, Knowledge, And AbilitiesComputer Skills

• Proficiency in one or more WMS
• MS Office Suite

Language Skills

• English (reading, writing, verbal)
• Preferably Spanish (reading, writing, verbal)

Mathematical Skills

• Basic to intermediate level to verify quantities of product, count inventory, or perform other duties associated with handling, storing, and distributing client products.

Other

• High level of independency and self-driven
• Able to articulate and voice own opinion.
• Readiness to travel – can be on short notice.
• Able to travel domestically and internationally (including Europe).

Preferred Qualifications

• Bachelor’s degree in a relevant discipline or equivalent combinations of education and work experience.
• Extensive knowledge on warehouse processes and supporting system landscapes.
• 3-5 years of experience with JDA WMS (dispatcher preferred) or other major WMS products.
• Profound Logistical and/or Supply Chain Management process understanding.
• Experienced in working on small, fast paced project teams.
• SQL proficiency is a plus.

For this position, the expected base pay range is $74,860.00 – $93,575.00 Annual. Actual compensation will be determined based on job-related factors such as relevant experience, skills, education, certifications, and geographic location, in accordance with applicable laws and company policy.
Information regarding DSV’s benefits offerings, including eligibility, coverage options, and plan details, is available through the DSV Benefits Showcase. Benefits, programs, and eligibility may vary by location and division in accordance with applicable state and local laws.
DSV is an equal employment opportunity employer. Candidates are considered for employment without regard to race, creed, color, national origin, age, sex, religion, ancestry, disability, veteran status, marital status, gender identity, sexual orientation, national origin, or any other characteristic protected by applicable federal, state or local law. If you require special assistance or accommodation while seeking employment with DSV, please contact Human Resources at [e-mail]. DSV reserves the right to defer or close a vacancy at any time.
DSV – Global transport and logistics
Working at DSV means playing in a different league.
As a global leader in transport and logistics, we have been on an extraordinary journey of growth. Let’s grow together as we continue to innovate, digitalise and build on our achievements.
With close to 150,000 colleagues in over 90 countries, we work every day to offer solid services and meet our customers’ needs and help them achieve their goals. We know that the best way to achieve this is by bringing in new talent, fresh perspectives and ambitious individuals like you.
At DSV, performance is in our DNA. We don’t just work – we aim to shape the future of logistics. This ambition fuels a dynamic environment built on collaboration with world-class team players, accountability and action. We value inclusivity, embrace different cultures and respect the dignity and rights of every individual. If you want to make an impact, be trusted by customers and grow your career in a forward-thinking company – this is the place to be.
Start here. Go anywhere
Visit dsv.com and follow us on LinkedIn and Facebook.