Training Manager

Triple Canopy; Houston (TX); On-site; USD 70,000 - 110,000; Full time

Benefits offered by this job

Competitive compensation

Flexible benefits package

Job summary

Triple Canopy is seeking a Program Training Manager to design, implement, and sustain a world-class security officer training program across multiple sites, including Houston and Austin, TX. You will ensure compliance with contract requirements and regulatory standards while serving as the central authority on training and certification.

You will collaborate with the Customer and Corporate Academy, coordinate with external vendors, and lead enterprise-wide training strategy and governance to

Qualifications

• 3+ years of training experience in security, law enforcement, or related fields.
• Certified instructor in First Aid, CPR, AED, Firearms, Defensive Tactics, Baton, and OC Spray.
• Highly proficient in Microsoft Office and training documentation systems.
• Exceptional organizational, communication, and compliance auditing skills.

Responsibilities

• Develop, maintain, and implement the Training Plan.
• Create and maintain a master training calendar and enterprise-wide tracking system.
• Participate in quarterly Program Management Reviews with stakeholders.
• Ensure leadership is informed on training, compliance, and certification developments.
• Perform physical duties as described (lifting, PPE, endurance) and work near mechanical/electrical hazards.

Skills

Training management

Instructor certification

Communication

Organizational skills

Auditing

Tools

Microsoft Office

Training documentation systems

Job description

Position Overview

The Program Training Manager is responsible for developing, implementing, and maintaining a world-class training program that ensures all Security Officers across the contract are fully trained, certified, and qualified in accordance with contract requirements and federal/state regulatory standards. This role serves as the central authority on training and compliance for both prime and subcontracted personnel across multiple sites. The Training Manager is also expected to support training initiatives and contribute to enterprise-wide training strategy development. The Training Manager will serve as the contract manager on the program, operating with authority, sound judgment, and initiative to support overall program operations and represent program leadership when needed. Strong, professional relationships with the customer are essential, as this role regularly interacts with client stakeholders to align training efforts with contract expectations and evolving mission needs. The Training Manager will service AWS locations in Houston and Austin, TX.

RESPONIBILITIES

• Develop, maintain, and implement the Training Plan.
• Create and maintain a master training calendar and enterprise-wide training tracking system.
• Participate in quarterly Program Management Reviews with corporate and other stakeholders.
• Remain actively engaged in all matters related to program training, compliance, and certification—ensuring leadership is consistently informed on relevant developments, issues, and updates.
• Perform physical duties as described: lift up to 200 pounds occasionally, up to 50 pounds frequently, and up to 20 pounds constantly; work in proximity to mechanical parts, vehicles, electrical current, high heat, and chemicals; may be required to wear a respirator; stand for extended periods and climb stairs or ladders.

Curriculum & Certification Management

• Develop training syllabi and maintain instructional materials for various certifications and courses, including State of Texas armed security requirements, AHA, Emergency Response Teams, etc.

Instructional Support & Delivery

• Serve as a backup instructor when needed across all qualified training areas.
• Support site‑specific training efforts by ensuring Post Orders, alarm response, and emergency drills are well documented and practiced monthly.

Compliance & Auditing

• Conduct regular audits of training centers, individual training records, firearms inventory logs, course rosters, and sign‑in sheets.

Coordination with Corporate Academy & Vendors

• Manage new hire onboarding, certifications, firearms training, and monthly training schedules.
• Coordinate with external vendors to organize specialized programs (e.g., ERT academies, TI simulator).

Leadership & Administration

• Provide leadership in the development of a cohesive training strategy aligned with mission readiness and officer development.
• Submit purchase order requisitions for any training‑related purchases.

QUALIFICATIONS

• 3+ years of recent, relevant experience in training within law enforcement, military, or private security services.
• Certified instructor in First Aid, CPR, AED, Firearms, Defensive Tactics, Baton, and OC Spray.
• Highly proficient in Microsoft Office and training documentation systems.
• Exceptional organizational, communication, and compliance auditing skills.

BENEFITS

Constellis offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects its commitment to creating a diverse and supportive workplace.

Equal Opportunity Employer

Race/Color/Sex/Sexual Orientation/Gender Identity/Disability/Veteran