Training Manager

Alloy Enterprises; Gilbert (AZ); Hybrid; USD 89,000 - 134,000; Full time

Benefits offered by this job

Competitive pay

PTO and holidays

401(k) with match

Medical/dental/vision

Job summary

Johnson Controls is seeking a Learning Leader to guide a global team of instructional designers and trainers in developing cutting-edge training programs for data center solutions. You will drive performance, build scalable learning materials, and align initiatives with the company’s strategic plans.

You will mentor instructors, create standardized competency models, and partner with cross-functional leaders to improve training outcomes and operational performance across plants.

Qualifications

• Proven ability to lead and develop a team of learning professionals.
• Experience designing instructor-led and digital learning solutions.
• Strong understanding of adult learning principles and instructional design.

Responsibilities

• Lead a global team of learning professionals and drive performance improvement.
• Develop and implement training programs aligned with strategic objectives.
• Hire, train, and coach instructors; manage performance evaluations.
• Collaborate with stakeholders across units to ensure effective learning delivery.

Skills

Leadership

Instructional design

Adult learning

Stakeholder communication

Team mentorship

Tools

LMS

Job description

As a part of Johnson Controls’ Data Center Solutions business unit, Silent-Aire is on the forefront in the creation of new and exciting products to support the data center industry. Our custom computer room air handling units (CRAHU) are industry leading examples of some of the most highly energy efficient and sophisticated cooling systems in the world. We are a diverse, upbeat, creative, team-oriented group of technicians, engineers and managers working on a daily basis to develop data center cooling equipment that is changing the face of the data center facility. Take some time to learn about us and help us drive customer wins and be a part of a team that believes that through teamwork, leadership, and collaboration - anything is possible.

What we offer

• Competitive pay
• Paid vacation/holidays/sick time - 15 days of vacation, 10 paid holidays, and five sick days each year
• Comprehensive benefits package including 401(K) with match as well as insurance coverage that starts on day one (medical, dental, and vision care)
• Encouraging and collaborative team environment
• Dedication to safety through our Zero Harm policy

Are you someone that has very strong leadership skills and has been in technical and skills-based learning in the past? Do you stay current with learning and performance support trends and have experience weaving those trends into your team? Are you able to set the strategic vision and operational direction for an ever evolving and growing learning team? Are you fantastic at forming relationships and communicating with business stakeholders at all levels of an organization? Are you prepared to hold your team accountable to execute on the measurement strategies that the organization is putting in place? Are you comfortable working in a dynamic operational environment? Do you have experience guiding and equipping those who would design world-class manufacturing training? If that’s the case, Johnson Controls, Inc. (JCI) has an amazing opportunity for you!

What Impact Would You Have?

Everyone wants to feel like they’re having an impact. In this position, you absolutely will! You will have the opportunity to:

• Positively impact the growth of our Global Data Center Solutions employees with the knowledge and skills they need grow and perform their job functions.
• Lead a team of highly capable learning professionals and help solve critical business problems through training and performance support initiatives.
• Investigate new opportunities and participate in the development of effective training that is impactful and inventive.
• Align your ingenuity and innovative ideas with the global strategic plan of the business.

How Would You Accomplish This?

• Learn on a day-to-day basis about how our equipment and strategies help our customers and channel partners as “the power behind your mission”.
• Facilitate continuous improvement of trainers to support plant operations.
• Own reporting and communication of training performance metrics to all relevant Stakeholders.
• Audit and monitor performance and effectiveness of training specialist.
• Collaborate with other learning leaders across the globe.
• Audit and monitor effectiveness of training with employees by engaging with operational leadership, quality, safety and conducting training audits.
• Hire and train new technical instructors to become effective facilitators; own the train-the-trainer design and implementation for on-shift trainers and area training leads.
• Mentor, coach, develop, and evaluate your team of learning professionals through challenging learning projects and programs.
• Manage team members through all performance evaluations, job training needs, and other managerial responsibilities as needed.
• Act as a subject matter expert and learning consultant.
• Build technical, service, and digital knowledge, skills, and behavior models and assessments supporting the talent development.
• Ensure the creation of professional instructor-led and virtual/online training programs and learning solutions that meet the identified learning objectives of the facility.
• Develop subject matter expertise in new machines and tools, products, or processes that are brought into the plant, and serve as a subject matter expert in the creation of learning materials for these new areas using defined processes.
• Develop standardized competency matrixes for manufacturing direct and indirect staff.
• Drive consistency from project to project, and across technical learning, so that we achieve a more efficient and holistic approach.
• Keep current and continue education in training techniques, performance improvement, knowledge management, instructional design, adult learning principles, and organizational development.
• Use strong interpersonal and communication skills to work effectively with a wide range of managers, instructors, SMEs, and internal stakeholders.
• Ensure lessons learned and best practices from previous learning initiatives and deployments are captured and implemented into future projects.
• Help set and drive evaluation protocols for learning deliverables and be able to provide required metrics to business leaders.
• Understand technology and current curriculum to participate in the effective design of learning and performance support tools.

HIRING SALARY RANGE: $89,000-$134,000 (Salary to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data.) This position includes a competitive benefits package. The posted salary range reflects the target compensation for this role. However, we recognize that exceptional candidates may bring unique skills and experiences that exceed the typical profile. To support an efficient and fair hiring process, we may use technology assisted tools, including artificial intelligence (AI), to help identify and evaluate candidates. All hiring decisions are ultimately made by human reviewers. For details, please visit the About Us tab on the Johnson Controls Careers site at https://jobs.johnsoncontrols.com/about-us

Johnson Controls International plc. is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, genetic information, sexual orientation, gender identity, status as a qualified individual with a disability or any other characteristic protected by law. To view more information about your equal opportunity and non-discrimination rights as a candidate, visit EEO is the Law. If you are an individual with a disability and you require an accommodation during the application process, please visit here.