Training Manager

Transportation Security Administration

Charlotte (NC)

On-site

USD 109,000 - 141,000

Full time

11 days ago

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Benefits offered by this job

Health insurance

Retirement plan

Thrift Savings Plan

Flexible Spending Account

Employee Assistance Program

personal leave days

paid federal holidays

flexible work schedules

telework may be permitted

tuition reimbursement

transportation subsidies

uniform allowance

health and wellness programs

fitness centers

Job summary

Transportation Security Administration (TSA) is seeking a Training Manager at Charlotte/Douglas International Airport to plan, develop, and implement training schedules aligning with TSA certification goals.

The role coordinates TSA training activities across hub/spoke airports, briefs leadership on training status, and ensures compliance with ATSA and DHS directives while supervising staff. Applicants should be prepared for managerial duties at the airport.

Qualifications

Experience in training program management and development.
Ability to coordinate cross-functional teams and communicate with stakeholders.
Familiarity with TSA/ATSA training requirements and DHS directives.

Responsibilities

Plan and implement airport training schedules to meet TSA goals.
Coordinate training for Security Training Instructors and Assistants.
Schedule STI/ATI and Training Technicians with leadership to cover all work requirements.
Evaluate training programs to identify resources and equipment needs.
Provide supervision and leadership for staff and program delivery.

Job description

Hiring Agency: Transportation Security Administration
Department: Department of Homeland Security

Securing Travel, Protecting People - At the Transportation Security Administration, you will serve in a high-stakes environment to safeguard the American way of life. In cities across the country, you would secure airports, seaports, railroads, highways, and/or public transit systems, thus protecting America's transportation infrastructure and ensuring freedom of movement for people and commerce.

Key Responsibilities

This Training Manager position is located at Charlotte/Douglas International Airport (CLT), Transportation Security Administration, Department of Homeland Security (DHS). Duties include but are not limited to: Planning and ensuring development and implementation of training schedules to meet TSA training and certification goals; developing the airport's annual training plan.

Ensuring all required Transportation Security Officer (TSO) training is coordinated, conducted, and accomplished at hub and/or spoke airports under your assigned jurisdiction. Briefing the FSD and other management staff regarding the training status of the workforce. Coordinating the training of Security Training Instructors (STI) and Assistant Training Instructors (ATI) to ensure the staff is fully capable and prepared to instruct.

Coordinating the scheduling of STI/ATI and Training Technicians (TT) with the Assistant Federal Security Director of Screening and the Scheduling Operations Officer to ensure the full scope of work requirements are met. Disseminating updates and management decisions that impact training. Ensuring training compliance as required by the Aviation and Transportation Security Act (ATSA), TSA Management Directives and local procedures.

Evaluating training programs to determine staff, equipment and other critical resource needs; working with appropriate organizational entities to acquire such resources.

Facilitating and coordinating all training for the airport including providing support for FSD staff training and partnering with special programs training instructors (e.g., Behavioral Detection Officer (BDO), Bomb Appraisal Officer (BAO)) to ensure the development and delivery of a comprehensive and cohesive training program. Supervisory/Managerial: duties include serving as a first line supervisor for the organization.

This includes, but is not limited to: assigning work, setting priorities, and reviewing and evaluating work and performance of subordinates; approving leave; coaching and developing employees; recommending corrective or disciplinary actions; resolving routine problems that typically impact the objectives of the organizational unit; when required, coordinating with customers outside the immediate organization; supervising employees performing special program work; and serving as the supervisor-in-charge of an assigned airport or other transportation terminal.

Managerial duties include: Planning and communicating strategic vision and objectives; assigning tasks and responsibilities; setting priorities; monitoring and evaluating performance; coaching and developing employee capabilities; taking, recommending, or approving corrective/disciplinary actions, as appropriate.

DHS offers competitive salaries and an attractive benefits package, including:

health, dental, vision, life, and long-term care insurance
retirement plan
Thrift Savings Plan [similar to a 401(k)]
Flexible Spending Account
Employee Assistance Program
personal leave days
paid federal holidays

Other benefits may include:

flexible work schedules
situational telework may be permitted in accordance with departmental policy telework
tuition reimbursement
transportation subsidies
uniform allowance
health and wellness programs
fitness centers

For more information, go to the DHS Careers website and select "Benefits." Disabled veteran leave will be available to any Federal employee hired on or after November 5, 2016, who is a veteran with a service-connected disability rating of 30 percent or more.

Employees who transfer to TSA from an agency that allows employees to maintain an annual leave balance higher than the maximum accumulation for the appointed position will have their leave ceiling set to the maximum accumulation for the appointed position (e.g., United States duty location - 240 hours, foreign duty location - 360 hours, or TSES position - 720 hours). TSA will not make a monetary payment for any leave forfeited under these circumstances.

Which agency is hiring for this position?

This position is with Transportation Security Administration, Department of Homeland Security.

What is the salary for this position?

The posted pay range is $108810 – $141455/yr.

What security clearance is required?

This position requires a Secret security clearance.

What is the application deadline?

Applications close on 2026-09-29.

Who is eligible to apply?

This position is open under the 'Fed Internal Search' hiring path.