Training Manager

Securitas Security Services USA, Inc.; Atlanta (GA); On-site; USD 50,000 - 55,000; Full time

Benefits offered by this job

Competitive Salary

Career Growth

Dynamic Work Environment

Retirement plan

Medical and dental coverage

Company-paid life insurance

Voluntary life and disability insurance

Paid time away from work

Job summary

Securitas Security Services USA, Inc. is seeking a Training Manager in Atlanta, GA. This role involves designing, developing, and managing training programs to prepare security officers to meet client expectations.

The ideal candidate has an Associate Degree and training experience, with strong organizational and communication skills. Benefits include competitive salary, retirement plan, and comprehensive health coverage.

Qualifications

• 1 year of training experience or 3 years of related experience.
• Knowledge of adult learning principles and training techniques.
• Ability to analyze and develop training needs.

Responsibilities

• Design and manage security training programs.
• Ensure compliance with training requirements.
• Conduct needs analysis to improve training programs.

Skills

Audio-visual equipment

Training techniques

Oral and written communication

Interpersonal skills

Education

Associate Degree

Job description

Securitas is the global leader in protective services, delivering specialized guarding, advanced technology solutions, and comprehensive risk management across diverse industries. Our mission is simple: we help make your world a safer place. Built on trust, innovation, and global expertise, we provide tailored security solutions that combine cutting‑edge technology with outstanding service.

We are seeking a Training Manager to lead and coordinate all training activities for a large, high‑profile client, based out of our Atlanta, GA office. In this role, you will design, develop, deliver, and manage security training programs that ensure officers are fully prepared to meet client expectations and Securitas standards. This position requires travel to various client sites and flexibility in your schedule, as you may need to conduct initial and refresher training across different shifts. You will partner closely with the District Manager, Account Managers, and client leadership to align training with site needs, monitor compliance, and drive continuous improvement in training outcomes. This role is a great fit for someone who is passionate about developing people, highly organized, and confident managing training in a fast‑paced environment.

Compensation and Benefits

• Competitive Salary: $50,000 - $55,000
• Career Growth: Ongoing training and leadership development programs
• Dynamic Work Environment: Be part of a highly engaged, results‑driven tea

Essential Functions

1. Supports line management in achieving training and development objectives; together with management prepares goals and objectives for training.
2. Acts to ensure compliance with legally mandated and company mandated training requirements; acts to ensure compliance with and documents the training requirements of service contracts.
3. Conducts needs analysis studies; identifies operational discrepancies and confers with managers and supervisors to determine training needs and approaches.
4. Formulates training policies, programs and schedules, based on knowledge of identified training needs and company services; coordinates training activities so as not to conflict with client service schedules.
5. Selects appropriate instructional procedures or methods, such as individual training, group instruction, self‑study, lectures, demonstrations, simulation exercises, role playing, and computer‑based training.
6. Organizes and develops training manuals, reference library, testing and evaluation procedures, multimedia visual aids, and other educational materials.
7. Trains assigned instructors and supervisory personnel in effective techniques for training, such as new employee orientation, on‑the‑job training, health and safety practices, supervisory development, and adaptations to changes in policies, procedures, and technologies.
8. Maintains records and prepares statistical reports to evaluate performance of training activities and instructors, and to monitor progress of trainees.
9. Performs tasks and duties of a similar nature and scope as required for assigned office.

Qualifications

Education & Experience:

Associate Degree and 1 year of training experience, or Associate’s Degree and 3 years of progressively responsible related experience, or an equivalent combination of education and experience sufficient to perform the essential functions of the job, as determined by the company. Additional relevant experience can be substituted for the required education on the basis of one calendar year of experience for one academic year of education.

Core Competencies

• Knowledge of how adults acquire and use information and skills, and of training techniques suitable for different learning styles.
• Skill in the use of audio‑visual equipment and personal computers, including presentation software.
• Skill in determining training needs, including identifying the components of performance and developing strategies for achieving performance improvement.
• Excellent oral and written communications skills; presentation and group facilitation skills.
• Knowledge of or ability to learn security services and operations.
• Skill in the preparation and delivery of training programs in multiple settings.
• Ability to understand the security service needs of customers and devise appropriate training.
• Planning, organizing, record maintenance, and project management skills.
• Skill in research and analysis.
• Skill in observation, coaching and providing feedback to employees.
• Strong interpersonal skills, with the ability to interact effectively at various employee and customer levels from direct service personnel to executives, and across diverse cultures.
• Strong customer service and results orientation.

Are you interested in being part of our Team?

Securitas is committed to diversity, equity, inclusion and belonging in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other applicable legally protected characteristic.

Benefits include:

• Retirement plan
• Employer‑provided medical and dental coverage
• Company‑paid life insurance
• Voluntary life and disability insurance
• Employee assistance plan
• Securitas Saves discount program
• Paid holidays
• Paid time away from work

Additionally, some populations may have the availability of accessing earned wages on a daily basis, prior to payday. Restrictions and fees may apply.

Certain waiting periods may also apply. Paid time away from work may be available either through a combination of vacation and sick time or under a PTO policy, depending on local requirements. Benefits may be different for union members.