Training Manager

Securitas Global Clients America; Atlanta (GA); On-site; USD 50,000 - 55,000; Full time

Benefits offered by this job

Retirement plan

Medical and dental coverage

Company-paid life insurance

Disability insurance

Employee assistance plan

Securitas Saves discount program

Paid holidays

Paid time away from work

Job summary

Securitas Global Clients America in Atlanta, GA is seeking a Training Manager to lead and coordinate all training activities for a large client. You will design, develop, deliver, and manage security training programs to ensure officers meet client expectations and Securitas standards.

The role requires travel to client sites and flexible scheduling across shifts. You will partner with the District Manager, Account Managers, and client leadership to align training with site needs, monitor

Qualifications

• Associate Degree and 1 year of training experience, or Associate’s Degree and 3 years of related experience.
• Equivalent combination of education and experience acceptable.

Responsibilities

• Supports management in achieving training objectives and sets goals for training.
• Ensures compliance with training requirements for contracts and regulations.
• Conducts needs analyses and collaborates with managers to determine training needs.
• Formulates policies and schedules training to align with client service calendars.
• Selects instructional methods and develops training materials and aids.
• Trains instructors and supervisory staff in effective training techniques.
• Maintains records and prepares reports evaluating training performance.

Skills

Adult learning

Presentation skills

Communication skills

Coaching

Education

Associate Degree

Tools

PowerPoint

Video conferencing

Job description

Job Description

We are seeking a Training Manager to lead and coordinate all training activities for a large, high‑profile client, based out of our Atlanta, GA office. In this role, you will design, develop, deliver, and manage security training programs that ensure officers are fully prepared to meet client expectations and Securitas standards. The position requires travel to various client sites and flexibility in your schedule, as you may need to conduct initial and refresher training across different shifts. You will partner closely with the District Manager, Account Managers, and client leadership to align training with site needs, monitor compliance, and drive continuous improvement in training outcomes. This role is ideal for someone passionate about developing people, highly organized, and confident managing training in a fast‑paced environment.

Compensation and Benefits

• Competitive Salary: $50,000 – $55,000
• Career Growth: Ongoing training and leadership development programs

Essential Functions

• Supports line management in achieving training and development objectives; together with management prepares goals and objectives for training.
• Acts to ensure compliance with legally mandated and company‑mandated training requirements; documents the training requirements of service contracts.
• Conducts needs analysis studies; identifies operational discrepancies and confers with managers and supervisors to determine training needs and approaches.
• Formulates training policies, programs, and schedules based on identified training needs and company services; coordinates training activities so they do not conflict with client service schedules.
• Selects appropriate instructional procedures or methods, such as individual training, group instruction, self‑study, lectures, demonstrations, simulation exercises, role playing, and computer‑based training.
• Organizes and develops training manuals, reference library, testing and evaluation procedures, multimedia visual aids, and other educational materials.
• Trains assigned instructors and supervisory personnel in effective techniques for training, such as new employee orientation, on‑the‑job training, health and safety practices, supervisory development, and adaptations to changes in policies, procedures, and technologies.
• Maintains records and prepares statistical reports to evaluate performance of training activities and instructors, and to monitor progress of trainees.
• Performs tasks and duties of a similar nature and scope as required for assigned office.

Qualifications

Education & Experience
Associate Degree and 1 year of training experience, or Associate’s Degree and 3 years of progressively responsible related experience, or an equivalent combination of education and experience sufficient to perform the essential functions of the job, as determined by the company. Additional relevant experience can be substituted for the required education on the basis of one calendar year of experience for one academic year of education.

Core Competencies

• Knowledge of how adults acquire and use information and skills, and of training techniques suitable for different learning styles.
• Skill in the use of audio‑visual equipment and personal computers, including presentation software.
• Skill in determining training needs, including identifying the components of performance and developing strategies for achieving performance improvement.
• Excellent oral and written communication skills; presentation and group facilitation skills.
• Knowledge of or ability to learn security services and operations.
• Skill in the preparation and delivery of training programs in multiple settings.
• Ability to understand the security service needs of customers and devise appropriate training.
• Planning, organizing, record maintenance, and project management skills.
• Skill in research and analysis.
• Skill in observation, coaching and providing feedback to employees.
• Strong interpersonal skills, with the ability to interact effectively at various employee and customer levels from direct service personnel to executives, and across diverse cultures.
• Strong customer service and results orientation.

Benefits Include

• Retirement plan
• Employer‑provided medical and dental coverage
• Company‑paid life insurance
• Voluntary life and disability insurance
• Employee assistance plan
• Securitas Saves discount program
• Paid holidays
• Paid time away from work

“Securitas is committed to diversity, equity, inclusion and belonging in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other applicable legally protected characteristic.”