Training Logistics Coordinator

Conduent; United States; Remote; USD 40,000 - 51,000; Full time

Job summary

A leading service provider is seeking a Training Logistics Coordinator to manage training operations. The role involves handling client communications and logistics, ensuring accuracy in submissions, and performing quality assurance. Ideal candidates are detail-oriented and possess excellent communication skills. This remote position offers competitive benefits and an estimated salary range of $40,320 - $50,400.

Benefits

Health insurance

Paid time off

Retirement savings plan

Bonus or incentive eligibility

Qualifications

• Strong attention to detail and accuracy in handling training-related information.
• Excellent verbal and written communication skills (client-facing).
• Ability to investigate issues and provide clear findings.
• Experience with systems such as ServiceNow (preferred, not required).
• Ability to manage multiple priorities while maintaining high-quality standards.

Responsibilities

• Monitor client mailboxes for training requests and clarify questions.
• Submit and track processes in systems such as ServiceNow.
• Handle special client projects as needed.
• Perform quality assurance checks on submissions.

Skills

Attention to detail

Verbal communication

Written communication

Troubleshooting

Time management

Education

High school diploma or GED required

College coursework or degree preferred

Tools

ServiceNow

Job description

Overview

Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.

Training Logistics Coordinator

Remote | Monday – Friday | 8:00 AM – 5:00 PM EST

Health benefits for you and your family, including medical, dental, and vision

About the Training Logistics Coordinator Role

As a Training Logistics Coordinator, you’ll play a critical role in supporting our client’s training operations by managing communications, documentation, and logistics. You will work directly with the client to ensure important training courses and processes are handled with accuracy and professionalism. This role is ideal for someone who thrives in detail-oriented work, enjoys problem-solving, and communicates effectively in both written and verbal form.

A typical day includes monitoring client mailboxes for training requests, clarifying questions with the client, submitting and tracking processes in systems like ServiceNow, and occasionally handling special client projects. You’ll also perform quality assurance checks—both on your own submissions and for the processing team—to ensure accuracy at every step.

Responsibilities

• Monitor client mailboxes for training requests and clarify questions with the client.
• Submit and track processes in systems such as ServiceNow.
• Handle special client projects as needed.
• Perform quality assurance checks on own submissions and for the processing team to ensure accuracy at every step.

Requirements

• Strong attention to detail and accuracy in handling training-related information.
• Excellent verbal and written communication skills (client-facing).
• Ability to investigate issues, identify root causes, and provide clear findings.
• Experience with systems such as ServiceNow (preferred, not required).
• Ability to manage multiple priorities while maintaining high-quality standards.
• A high school diploma or GED required; college coursework or degree preferred.
• Successful completion of a background check and drug screen required.
• We are currently NOT hiring in the following geographies, including but not limited to: States AK, CA, HI, MA, IL, MT, NY; Metro Areas: Minneapolis, Chicago, New York City, Portland, Montgomery County, Seattle, and Washington, DC.
• Must pass an internet speed test (download >= 25 Mbps, upload >= 5 Mbps, ping <= 175 ms).
• Must have the ability to connect with an ethernet cable to a modem/router.

Pay and Benefits

Pay transparency: actual salaries will vary by location, experience, and performance. In addition to base pay, this role may be eligible for a bonus or incentive. Conduent provides health insurance coverage, voluntary dental and vision programs, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO) or vacation and/or sick time. Estimated salary range for this role is $40,320 - $50,400.

Equal Opportunity

Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, disability, medical condition, military/veteran status, citizenship status, genetic information, or any other protected status.

Accommodation

For US applicants: People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation by submitting a request through the appropriate form. You may also email [e-mail]. You may also contact Conduent's ADAAA Accommodation Policy for more information.