Training Facilitator - Technical Product Training

Innio; Waukesha (WI); On-site; USD 65,000 - 90,000; Full time

Job summary

INNIO is seeking a Training Facilitator - Technical Product Training for its Waukesha, WI team. The role focuses on delivering hands‑on and classroom training for international customers and partners, translating complex technical information into practical learning, and driving skill development across the Waukesha engine portfolio.

Ideal candidates have a technical training background, strong communication and organizational skills, and the ability to lead training design projects with SMEs.

Qualifications

• Bachelor's degree or equivalent in education, OD, engineering or related field.
• Demonstrated delivery of technical training.
• Experience with modern learning tools and materials.

Responsibilities

• Deliver hands-on and classroom training for international customers and partners.
• Identify training needs with subject matter experts and build technical skills.
• Lead complex training design and development projects to meet needs.
• Coordinate with engineering, field service and other areas to ensure timely deliverables.
• Ensure instructor readiness when new training products are introduced.
• Benchmark training tools and concepts for Waukesha engine portfolio.
• Evaluate training effectiveness and identify new training needs from feedback.
• Collaborate with internal and external stakeholders to improve training programs and processes.

Skills

Strong communication skills

Organizational skills

Teamwork

Customer service mindset

Self-starter

Education

Bachelor's degree in Education, Organization Development, Engineering or related field

Associate degree in Training or Instructional Design and 2+ years delivering training programs

Master’s degree in Learning & Development, Adult Education or similar

Tools

e-Learning software

Excel

Word

PowerPoint

SharePoint

Documentation management software

Job description

The INNIO Advantage:

INNIO Group is a global distributed energy solutions provider that delivers reliable, flexible, transient, decentralized, modular and efficient power. With a track record of innovation, INNIO designs, manufactures and services high‑performance power systems under its Jenbacher and Waukesha brands. The company delivers power for applications including data centers, microgrids, grid stabilization, industrial energy and gas compression.

INNIO operates a global installed base across approximately 100 countries as of December 31, 2025, supported by a resilient, high‑margin services business that delivers long‑term, recurring revenues across the full equipment lifecycle. As electricity demand accelerates—driven by AI, electrification and grid constraints—INNIO enables scalable, behind‑the‑meter power generation with high efficiency, fast start capability, strong transient performance and fuel flexibility, including hydrogen‑ready solutions. INNIO employs over 5,000 people worldwide and is committed to moving energy forward.

At INNIO's Product Training Center, we help customers, channel partners, technicians, and employees develop the knowledge they need to operate, maintain, and support Waukesha gas engines. We are looking for a Training Facilitator - Technical Product Training to join our Waukesha-based team and become an engine subject matter expert. This role is ideal for someone who enjoys being in front of a class, translating complex technical information into practical learning, and helping others master hands‑on technical work.

What You'll Do:

• Deliver mechanical and control system hands‑on and classroom training courses for international customers, channel partners and INNIO employees in the assigned regions
• Identify additional training needs through regular consultation with all relevant business areas who are subject matter experts (SME) and build product technical skills for INNIO’s Waukesha engine product portfolio
• Provide leadership for the successful execution of complex training design & development projects based on organizational and individual needs
• Serve as the focal point and leader to facilitate on‑time completion of project deliverables from engineering, field service and other areas of the organization
• Ensure instructor preparedness when new training products are introduced
• Benchmark internal and external training tools and concepts for the Waukesha engine product portfolio and leverage synergies
• Evaluate success of training and development programs and help to identify new or additional training needs based on the feedback from stakeholders
• Work and communicate with all internal and external stakeholders to continuously improve training related programs, processes and procedures

What you’ll bring:

• Bachelor’s degree in Education, Organization Development, Engineering or related field in training or equivalent experience. (Associate degree in Training or Instructional Design and 2 additional years in delivering training programs).
• At least 2 years’ experience in the delivery of technical training.

• Knowledge of and proficient using tools including e-Learning software, Excel, Word, PowerPoint, SharePoint, Documentation Management software
• Change agent and self‑starter that welcomes change and can evaluate, initiate and introduce new learning concepts
• Strong focus on customer satisfaction and able to co‑operate with others at all levels and times demonstrating strong teamwork
• Excellent communication skills, both verbal and written
• Strong organizational skills and ability to follow comprehensive process landscapes
• Experience with facilitating creative learner‑centered training materials to include e‑learning, instructor led material and corresponding training manuals and other virtual training delivery platforms
• Experience translating technical information into easily understood instructional programs

What will make you stand out.

• Master’s degree in Learning & Development, Adult Education or similar degree from an accredited university or college
• Experience with technical/industrial machines
• Demonstrated ability to develop credibility with customers and a strong customer service mindset
• Able to work in a team and manage multiple projects
• Experience in gas compression, oil and gas, power generation industries

Additional Details:

• Location: Waukesha, WI
• Work Schedule: Onsite 5 days per week
• Travel: Up to 25% domestic and international; role requires a valid drivers license and passport.
• Visa Sponsorship: This role is not eligible for visa sponsorship now or in the foreseeable future.