Training Facilitator

RFCUNY; New York, Northern (NY, KY); Hybrid; USD 75,000 - 85,000; Full time

Job summary

RFCUNY is seeking a Training Facilitator to deliver learning programs for child welfare and juvenile justice professionals at ACS and contracted provider agencies within the Learning Operations team. The role focuses on applying adult learning concepts and ensuring alignment with provided curriculum.

The position is full-time, hybrid, requiring in-person and virtual work across multiple locations, with collaboration across teams and regular reporting and reviews.

Qualifications

• Bachelor’s degree in social work, adult learning or related field.
• Master’s degree preferred.
• At least two years of experience facilitating or teaching in postsecondary or professional learning environments.
• At least two years of human services or related experience.
• Direct care/service child welfare experience a plus.
• Strong presentation skills in multiple modes to diverse audiences.
• Ability to work in a fast-paced and changing environment with multiple priorities.
• Strong problem-solving abilities to independently resolve routine and complex issues.
• Strong computer skills, including Microsoft Office and video conferencing tools.
• This is a hybrid position, requiring flexibility to be in-person and work virtually.

Responsibilities

• Facilitate standardized learning programs across multiple training locations and virtually as assigned and approved.
• Apply adult learning concepts and foster an effective learning environment for participants.
• Contextualize learning to model and implement best practices for child welfare professionals using prepared training materials.
• Complete training preparation, collaboration with other facilitators, and ongoing professional development.
• Ensure participants meet training objectives and complete activities in accordance with provided curriculum.
• Operational & Administrative. Perform day-to-day operational responsibilities, including the set-up and closeout of learning spaces, including virtual training platforms.
• Complete required reports (such as attendance rosters or coaching reports) and communications with internal administrative and support teams.
• Participate in regularly scheduled meetings, including workstream-wide and organizational-wide.
• Other/Project-Based. As needed, provide ongoing transfer of learning opportunities, including individual & group consultation, on-site/virtual support and coaching.
• Serve as a reviewer on project teams for learning programs and/or revisions for existing learning programs.
• Other duties as assigned.

Skills

Presentation skills

Facilitating training

Team collaboration

Problem solving

Multitasking

Education

Bachelor’s degree in social work or related field

Master’s degree preferred

Tools

Microsoft Office

Video conferencing tools

Job description

Thank you for considering a career with the Research Foundation of The City University of New York (RFCUNY). The team at RFCUNY is made up of dedicated, talented professionals committed to providing the services that allow CUNY researchers, faculty, and staff to focus on their intellectual curiosity and scientific discoveries. We are pleased that you are interested in exploring opportunities to join RFCUNY.

Primary Location: CUNY SCHOOL OF PROFESSIONAL STUDIES Bargaining Unit: No

About the CUNY School of Professional Studies:

As a leading online school in New York since 2006, the CUNY School of Professional Studies (CUNY SPS) offers the most online bachelor's and master's degree options at the City University of New York, and serves as the University's first undergraduate all-transfer college. With 26 degrees and numerous other non-degree and grant-funded workplace learning programs, CUNY SPS meets the needs of adults who wish to finish a bachelor's degree, progress from an associate's degree, earn a master's degree or certificate in a specialized field, and advance in the workplace or change careers. Consistently ranked highly by U.S. News & World Report for its online offerings, CUNY SPS has emerged as a nationwide leader in online education. The School's renowned and affordable online programs ensure that busy working adults may fulfill their educational goals on their own time and schedule. As CUNY SPS moves beyond its’ 20th year, we dedicate ourselves to engendering an innovative and transformative student-centered experience.

Partnership Description:

CUNY SPS ILS partners with the New York City Administration for Children’s Services (ACS) to provide foundational and continuous professional development learning for child welfare and juvenile justice direct service staff and supervisors through ACS’s Office of Training and Workforce Development (OTWD). OTWD encompasses three entities: ACS James Satterwhite Academy, the ACS Workforce Institute and the ACS Institute for Leadership Development.

Position Description:

The ACS Workforce Institute seeks a full-time Training Facilitator to deliver learning programs within the context of child welfare and juvenile justice. This person will work as part of the Learning Operations team to deliver and support learning for child welfare and juvenile justice professionals at ACS and their contracted provider agencies.

Duties and Responsibilities:

• Facilitate standardized learning programs across multiple training locations and virtually as assigned and approved.
• Apply adult learning concepts and foster an effective learning environment for participants.
• Contextualize learning to model and implement best practices for child welfare professionals using prepared training materials.
• Complete training preparation, collaboration with other facilitators, and ongoing professional development.
• Ensure participants meet training objectives and complete activities in accordance with provided curriculum.
• Operational & Administrative. Perform day-to-day operational responsibilities, including the set-up and closeout of learning spaces, including virtual training platforms.
• Complete required reports (such as attendance rosters or coaching reports) and communications with internal administrative and support teams.
• Participate in regularly scheduled meetings, including workstream-wide and organizational-wide.
• Other/Project-Based. As needed, provide ongoing transfer of learning opportunities, including individual & group consultation, on-site/virtual support and coaching.
• Serve as a reviewer on project teams for learning programs and/or revisions for existing learning programs.
• Other duties as assigned.

Qualifications:

• Bachelor’s degree in social work, adult learning or related field.
• Master’s degree preferred.
• At least two years of experience facilitating or teaching in postsecondary or professional learning environments.
• At least two years of human services or related experience.
• Direct care/service child welfare experience a plus.
• Strong presentation skills in multiple modes to diverse audiences.
• Demonstrated ability to facilitate learning using industry best practice for training strategies, classroom management and engaging participants.
• Ability to work in a fast-paced and changing environment with multiple priorities that need to be effectively managed, while maintaining composure and flexibility in a structured environment.
• Strong problem-solving abilities to independently resolve routine and complex issues.
• Ability to work effectively as part of a team.
• Must be able to lift, move up to 30 lbs.
• Strong computer skills, including Microsoft Office and video conferencing tools.
• This is a hybrid position, requiring flexibility to be in-person and work virtually.
• Experience in coaching preferred.

Location: Hybrid & 110 William St, New York, NY 10038 Pay Range: $75,000-$85,000

RFCUNY Benefits RFCUNY Employee Benefits and Accruals

Equal Employment Opportunity Statement The Research Foundation of the City University of New York is an Equal Opportunity/Affirmative Action/ Americans with Disabilities Act/ E-Verify Employer. It is the policy of the Research Foundation of CUNY to provide equal employment opportunities free of discrimination based on race, color, age, religion, sex, pregnancy, childbirth, national origin, disability, marital status, veteran status, sexual orientation, gender identity, genetic information, marital status, domestic violence victim status, arrest record, criminal conviction history, or any other protected characteristic under applicable law. The Research Foundation of The City University of New York (RFCUNY) is a nonprofit educational corporation founded in 1963 to provide post-award fiscal and administrative support for CUNY’s research and sponsored programs. RFCUNY’s services allow CUNY researchers, faculty, and staff to focus on their intellectual curiosity and scientific discoveries, on projects and programs that serve our local and global communities, proposing concrete solutions to society’s most pressing challenges. RFCUNY serves as a fiscal agent and works closely with all the CUNY campus Grants Offices to perform the core functions of post-award financial management for CUNY research projects and sponsored programs. These functions include legal assessment and signing of agreements where RFCUNY is named as a fiscal agent; setting up award accounts; preparing sub-awards and assisting PIs in monitoring the work of the recipients of sub-awards; supporting project directors with hiring and managing research project and sponsored program staff; supporting the purchasing and paying for goods and services with grant and program funds; managing financial aspects of projects including accounts receivable, financial reporting, invoicing, budget monitoring, and cost compliance with uniform guidance; ensuring that sponsor financial requirements are met; monitoring compliance with applicable project and financial management rules and laws; supporting the management of independent and external audits and financial reviews; and providing data, information, management expertise, and other supports to CUNY’s research and sponsored programs.