Training & Education Coordinator Patient Transport

Atrium Health; Concord (NC); On-site; USD 29,000 - 43,000; Full time

Job summary

Atrium Health in Concord, North Carolina seeks a dedicated Training Coordinator to onboard and support patient transport teammates. You will plan schedules, deliver ongoing education, and ensure access to essential systems and resources.

The role emphasizes collaboration with leadership, tracking trainee progress, updating training materials, and coaching staff to maintain high standards of patient care and team performance.

Qualifications

• High School Diploma or GED required. Bachelor's Degree preferred.
• Minimum 2 years of related experience preferred.

Responsibilities

• Attend leadership meetings to maintain team work and provide training.
• Communicate progress/shift updates and address trainee needs.
• Ensure access to all necessary departmental applications for teammates.
• Plan and adjust training schedules for new teammates.
• Maintain updated training materials reflecting current processes.
• Coach teammates and monitor training quality; report to leadership.

Skills

Training and onboarding

Communication skills

Team coordination

Education

High School Diploma or GED

Bachelor's Degree preferred

Job description

Department

11598 Atrium Health Cabarrus - Patient Transport

Status

Full time

Benefits Eligible

Yes

Hours Per Week

40

Schedule Details/Additional Information

8a-4:30p (Mon-Fri)

Pay Range

$20.80 - $31.20

Essential Functions

• Attends and participates in meetings with leadership to maintain team work and provide consistent training.
• Communicates progress/shift updates and expresses any concerns or needs.
• Requests and assure teammate access to all necessary departmental applications.
• Plans, schedules and adjusts training as needed for each new teammate.
• Communicates any items that were not able to be covered during orientation.
• Monitors new teammate quality and coach as needed.
• Communicates progress of trainees to leadership.
• Ensures training materials are continuously updated to reflect current processes.
• Responsible for continuing education in-services and coaching of all teammates
• Communicates process updates to the teammates.
• Completes assessment of teammates as needed.

Physical Requirements

Performs all job functions under normal office conditions; includes sitting, using a telephone with a headset for long periods, walking and standing. Ability to work in a fast-paced environment.

Education, Experience And Certifications

High School Diploma or GED required. Bachelor's Degree preferred. Minimum 2 years of related experience preferred.

Our CommitmenttoYou

Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including:

Compensation

• Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training
• Premium pay such as shift, on call, and more based on a teammate's job
• Incentive pay for select positions
• Opportunity for annual increases based on performance

Benefits And More

• Paid Time Off programs
• Health and welfare benefits such as medical, dental, vision, life, andShort- and Long-Term Disability
• Flexible Spending Accounts for eligible health care and dependent care expenses
• Family benefits such as adoption assistance and paid parental leave
• Defined contribution retirement plans with employer match and other financial wellness programs
• Educational Assistance Program

About Advocate Health

Advocate Health is the third-largest nonprofit, integrated health system in the United States, created from the combination of Advocate Aurora Health and Atrium Health. Providing care under the names Advocate Health Care in Illinois; Atrium Health in the Carolinas, Georgia and Alabama; and Aurora Health Care in Wisconsin, Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience and value-based care. Headquartered in Charlotte, North Carolina, Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, with Wake Forest University School of Medicine serving as the academic core of the enterprise. It is nationally recognized for its expertise in cardiology, neurosciences, oncology, pediatrics and rehabilitation, as well as organ transplants, burn treatments and specialized musculoskeletal programs. Advocate Health employs 155,000 teammates across 69 hospitals and over 1,000 care locations, and offers one of the nation’s largest graduate medical education programs with over 2,000 residents and fellows across more than 200 programs. Committed to providing equitable care for all, Advocate Health provides more than $6 billion in annual community benefits.

Acts as a customer service representative and training/orienting new staff to all aspects of their appointed position. Maintains communication and provides feedback regarding the progress of trainees. Communicates with teammates to be knowledgeable of all contents, and be continually familiar with duties of the new teammates' position while maintaining performance of their own representative duties.