Training Documentation Specialist

Business Integra; Austin (TX); Presencial; USD 60.000 - 90.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Restaurant d'entreprise

Indemnités de stage/alternance

Descripción de la vacante

Business Integra (BI) is seeking an experienced Training Specialist to develop and maintain training documentation for multiple web-based applications. You will liaise with clients, users and product teams to tailor trainings and materials, delivering both in-person and web-based sessions.

Candidates should have a minimum of six years creating training content, strong writing and communication skills, and the ability to lead sessions while managing multiple priorities in a fast-paced IT services

Formación

• Minimum of 6 years’ experience creating training materials and documents.
• Experience conducting training for software or web based applications.
• Strong writing and language skills.
• Effective communication skills, including listening, writing, and speaking.
• Ability to lead training sessions with confidence.
• Strong time management skills and ability to effectively manage multiple priorities.
• Strong analytical, problem-solving, and interpersonal skills.
• Ability to work independently and integrate into a team environment.

Responsabilidades

• Create and update training documentation which includes training documents, Powerpoint and other supporting materials
• Facilitate training for our Clients and End Users.
• Conduct both in-person and web-based training events
• Collaborate with Clients and developers to improve training offerings for various audiences and products
• Develop an understanding of customer processes and standard operating procedures
• Demonstrate responsiveness and sense of urgency in all customer interactions

Conocimientos

Training materials

Training delivery

Technical writing

Strong writing

Effective communication

Lead training sessions

Time management

Independent work

Analytical skills

Descripción del empleo

Business Integra (BI) is an award-winning global provider of information technology (IT) services and solutions infused with leading-edge technologies; and has been recognized by Inc. magazine as one of the fastest growing 500 companies across both government and commercial sectors. Located just outside of our Nation’s Capital in suburban Maryland - BI provides end-to-end solutions in application development, consulting, and re‑engineering across all major technologies. Our solutions and services help build enduring relationships with our clients.

Job Description

As a member of the team, you will provide training and create documentation to support several web based applications. You will also liaise with the clients, users and product development teams. An ability to quickly understand and master the complexities of our projects will be essential in this role.

Primary Job Duties

• Create and update training documentation which includes training documents, Powerpoint and other supporting materials
• Facilitate training for our Clients and End Users.
• Conduct both in-person and web-based training events
• Collaborate with Clients and developers to improve training offerings for various audiences and products
• Develop an understanding of customer processes and standard operating procedures
• Demonstrate responsiveness and sense of urgency in all customer interactions

Qualifications

• Minimum of 6 years’ experience creating training materials and documents
• Experience conducting training for software or web based applications
• Strong writing and language skills.
• Effective communication skills, including listening, writing, and speaking
• Ability to lead training sessions with confidence
• Strong time management skills and ability to effectively manage multiple priorities
• Strong analytical, problem-solving, and interpersonal skills
• Ability to work independently and integrate into a team environment
• Previous experience within software/ web industry is preferred

Additional Information

Contact with me on Linkedin: https://www.linkedin.com/in/monucimage

Email:- Monu.kumar@biitservices. com

301-474-9600 *180