Training Development Manager

Inspire; Atlanta (GA); On-site; USD 70,000 - 95,000; Full time

Job summary

Inspire is seeking an experienced Training Designer to craft comprehensive learning solutions for its restaurant brands and franchisee teams. You will design e-Learning from ideation to storyboard, develop instructor-led curricula, and partner with field teams to implement programs.

Ideal candidates have 5+ years of instructional design experience, strong needs analysis skills, and a portfolio showcasing impactful solutions. Travel to offsite trainings may be required.

Qualifications

• Bachelor’s Degree or equivalent years’ experience.
• 5+ years demonstrable instructional design experience across formats.
• Ability to conduct needs analysis aligned with business needs.
• Experience evaluating training usage, impact, and ROI.
• Portfolio of recent work required during interview.
• Comfort with ambiguity and multiple workstreams.

Responsibilities

• Design training solutions to support business and franchises and their employees.
• Develop e-Learning from ideation through storyboard and development.
• Create instructor-led curricula with facilitator guides and materials.
• Project manage with internal clients, SMEs, and vendors to deliver training.
• Collaborate with cross functional partners on training deliverables.
• Travel as needed for offsite meetings and training engagements.

Skills

Instructional design

Needs analysis

Project management

Cross-functional collaboration

Visual design

Video production

Communication skills

Portfolio review

Education

Bachelor's Degree

Tools

Articulate Storyline

Learning Management System (LMS)

Video production tools

Job description

Responsible for utilizing instructional design and consulting skills to design training solutions to support the needs of the business and franchises and their employees. Design best in class training solutions that balance the needs of learners with the needs of the business.

Responsibilities

• Utilize instructional design and consulting skills to design training solutions to support the needs of the business and franchises and their employees.
• Design e-Learning from ideation through storyboarding and development as needed.
• Design and develop instructor-led training curricula including facilitator guides, participant materials and collaborate with field learning for implementation.
• Project manage and collaborate with project leads, internal clients, subject matter experts and third-party vendors on the development of training.
• Work independently and as a team member while using discretion in decision making, critical thinking and sound judgment in problem solving.
• Collaborates on design of training communication and marketing strategy with course releases and updates.
• Works with cross functional partners on training deliverables plan and effectively manages all deliverables and project team members through to delivery.
• Car and air travel as needed to attend offsite meetings, visit restaurants for training engagements, etc.

Education Qualifications

• Bachelor’s Degree or equivalent years’ experience

Experience Qualification

• 5+ years demonstrable instructional design experience designing formal learning solutions in various delivery formats.
• Ability to conduct needs analysis to design training for specific audiences in alignment with business needs.
• Critical thinking, decision making, and ability to balance creativity with business needs.
• Familiarity with conducting all levels of evaluation to assess training usage, impact, and ROI.
• Project management skills, including experience managing projects with multiple workstreams and cross functional partners, managing vendors, ensuring all team members meet milestones and guiding projects to remain on budget and on time.
• Experience in applying visual design principles, scripting and directing video shoots and managing outside contractors/vendors.
• A portfolio of your recent work will be required during the interview process.
• Comfort with ambiguity, shifting priorities, and multiple workstreams,
• Ability to work in multiple settings and environments, including corporate senior levels of leadership and restaurant employees.
• Experience within QSR, retail, or general operations a plus.

REQUIRED KNOWLEDGE, SKILLS Or ABILITIES

• Exceptional interpersonal and communication skills
• Strong organizational and time management skills
• Ability to work independently and collaboratively in teams in a fast-paced environment
• Flexibility to adapt to varied and changing systems and technologies
• Self-starter with a desire to impact change and drive business and franchisee performance
• Experience coaching junior team members

Preferred Knowledge, Skills, Or Abilities

• Familiarity with Learning Management Systems
• Familiarity with authoring tools, such as Storyline.
• Restaurant or retail management experience with training accountability a plus

Travel Required

• 25% travel

Inspire is a multi-brand restaurant company whose portfolio includes more than 33,000 Arby’s, Baskin-Robbins, Buffalo Wild Wings, Dunkin’, Jimmy John’s, and SONIC restaurants worldwide. We’re made up of some of the world’s most iconic restaurant brands, but we’re much more than just a restaurant company. We’re a team of hundreds of thousands who individually and collectively are changing the way people eat, drink, and gather around the table. We know that food is much more than a staple—it’s an experience. At Inspire, that’s our purpose: to ignite and nourish flavorful experiences.