Training Design, Development, & Delivery Lead

CGS Federal (Contact Government Services); Washington (District of Columbia); On-site; USD 50,000 - 92,000; Full time

Job summary

Join a forward-thinking company as a Training Design, Development, & Delivery Lead. In this dynamic role, you'll design and deliver training for government clients, ensuring that materials are engaging and effective. Collaborate with subject matter experts to create comprehensive training programs that meet diverse audience needs. Your contributions will play a crucial role in government innovation, enhancing the capabilities of staff and improving processes. This is an exciting opportunity to be part of a team dedicated to solving complex challenges through cutting-edge solutions. If you're passionate about training and development, we want to hear from you!

Benefits

Health, Dental, and Vision

Life Insurance

401k

Flexible Spending Account

Paid Time Off

Observance of State/Federal Holidays

Qualifications

• 5 years’ experience designing, developing, and delivering training.
• Proven experience as a Trainer or similar role.
• Ability to create comprehensive training materials.

Responsibilities

• Design and deliver training for internal and external audiences.
• Create user-friendly graphics and communication media.
• Support staff to ease the transition of operational processes.

Skills

Training Development

Communication Skills

Adobe Captivate

Curriculum Design

Presentation Skills

Education

Bachelor's Degree in a Relevant Field

Tools

Adobe Captivate

Job description

Training Design, Development, & Delivery Lead

Training Design, Development, & Delivery Lead

1 week ago Be among the first 25 applicants

Employment Type: Full Time

Department: Project Management

Here at CGS, we are seeking a Training, Design, Development, & Delivery Lead to assist with the design, development, and delivery of training for internal and external audiences for a government client.

CGS brings motivated, highly skilled, and creative people together to solve the government’s most dynamic problems with cutting-edge technology. To carry out our mission, we are seeking candidates who are excited to contribute to government innovation, appreciate collaboration, and can anticipate the needs of others. Here at CGS, we offer an environment in which our employees feel supported, and we encourage professional growth through various learning opportunities.

Skills and attributes for success:

• Review draft Training Plans and collaborate with the transformation readiness team to finalize
• Design, develop, and deliver substantive and role-based training as defined in the VCF Transformation Training Plan, and summarized above. The system integrator will provide test scenarios and myVCF system screenshots to inform the training materials
• Design, develop, and co-deliver VCF Substantive training for VCF staff on end-to-end claims lifecycle processes. Substantive training includes curriculum and standardized materials related to policies and procedures for claim review, claim administration, quality control, and payment. The content for these training modules will be provided by VCF subject matter experts. These same experts will co-deliver the training with the support of this vendor training team. This training, which will be delivered as instructor led, in-person, and virtually, will be delivered to approximately 10-75 VCF staff members, depending on the subject matter of the training
• Design and create user-friendly, professional quality graphics and communication media for How-To Guides, website content, and other communications vehicles necessary to inform and educate the public, law firms, and VCF staff about VCF Transformation and the related process and system changes
• In partnership with the VCF team and the system integrator, provide support to staff to ease the transition and ensure a successful rollout of the transformed claim review and operational processes. The selected vendor will work with the VCF Transformation Readiness Team to determine the overall training schedule and timeline
• Design and develop myVCF system training using training materials delivered by the myVCF System Integrator
• Design and develop communication materials for internal and external audiences. Support the design and development of internal and external communications as directed by the VCF. This includes development of PowerPoints, handouts, and supporting the planning and execution of focus groups
• Submit for approval by VCF all communications and training materials and track the materials through the approval process to ensure that they are appropriately prioritized, and any necessary adjustments are made
  
  
  
  
  

Qualifications:

• Proven experience as a Trainer or similar role
• Ability to create comprehensive training materials, including manuals, tutorials, and e-learning modules
• Excellent communication and presentation skills
• Ability to adapt training content to different audiences
• Bachelor’s degree in a relevant field required
• 5 years’ experience designing, developing, and delivering training across modalities
• Must have experience using Adobe Captivate for training development
• Ability to obtain a Public Trust clearance
• Must be a United States citizen
  
  
  
  
  

Our commitment

Contact Government Services (CGS) strives to simplify and enhance government bureaucracy through the optimization of human, technical, and financial resources. We combine cutting-edge technology with world-class personnel to deliver customized solutions that fit our client’s specific needs. We are committed to solving the most challenging and dynamic problems.

For the past seven years, we’ve been growing our government contracting portfolio, and along the way, we’ve created valuable partnerships by demonstrating a commitment to honesty, professionalism, and quality work.

Here at CGS we value honesty through hard work and self-awareness, professionalism in all we do, and to deliver the best quality to our consumers mending those relations for years to come.

We care about our employees. Therefore, we offer a comprehensive benefits package.

• Health, Dental, and Vision
• Life Insurance
• 401k
• Flexible Spending Account (Health, Dependent Care, and Commuter)
• Paid Time Off and Observance of State/Federal Holidays
  
  
  
  
  

Contact Government Services, LLC is an Equal Opportunity Employer. Applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Join our team and become part of government innovation!

Explore additional job opportunities with CGS on our Job Board:

https://cgsfederal.com/join-our-team/

For more information about CGS please visit: https://www.cgsfederal.com or contact:

Email: [e-mail]

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Human Resources

• Industries

  Hospitality, Food and Beverage Services, and Retail

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