Training Delivery Program Manager - Data Center Technical Trainer

Socket.dev; Saline (MI); On-site; USD 74,000 - 148,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) with company match

Paid time off

Employee stock purchase plan

Equity

Job summary

Oracle is seeking an experienced Data Center Onboarding & Development professional to own and deliver new hire training across multiple data center locations. You will serve as the onsite face of the onboarding experience for new hires and managers, coordinating spaces, trainers, and materials.

You will partner with program managers to deploy onboarding and upskilling initiatives, track progress, and continuously improve content based on stakeholder feedback.

Qualifications

• Bachelor's degree is required.
• 3+ years of experience in a technical data center role.
• Experience in data center technical facilitation.
• Ability to manage multiple priorities, navigate ambiguity, and deliver results.
• Demonstrated ownership and a track record of driving results.
• Excellent verbal, written, and interpersonal communication skills.

Responsibilities

• Facilitate portions of the new hire technical training program, including welcome sessions and data center tours.
• Coordinate onboarding and training spaces, scheduling trainers and facilitators, printing materials, and identifying venues for large cohorts.
• Communicate onboarding schedules, expectations, and logistics to new hires and managers.
• Track training progress and address gaps with managers and trainers, providing program reporting.
• Partner with core program managers to implement onboarding, early career, and upskilling programs across the data center organization.
• Collaborate with site stakeholders to understand local training needs and improve content and delivery.

Skills

Data center experience

Training facilitation

Program coordination

Communication skills

Multi-tasking

Ownership of results

Education

Bachelor's degree

Job description

The ideal candidate has experience delivering data center technical training. As a key member of the team, you will own the data center technical instruction. You will deliver training and onboarding programs for new hires across multiple data center locations. As the primary onsite representative of the Data Center Onboarding & Development organization, you will serve as the face of the technical onboarding experience for new hires and managers.

Key Responsibilities

• Training Facilitation: Facilitate portions of the new hire technical training program, including welcome sessions, data center tours, and foundational technical instruction.
• Program Coordination: Coordinate all operational aspects of onboarding and training programs, including securing training space, scheduling trainers and facilitators, printing training materials, and identifying venues for large training cohorts.
• Training Facilitation: Facilitate portions of the new hire onboarding program, including welcome sessions, data center tours, and foundational technical instruction.
• Communications: Communicate onboarding schedules, expectations, and logistics to new hires and managers.
• Reporting and Progress Tracking: Track training progress, identify learners who need additional support, partner with managers and trainers to address gaps, and provide program reporting to the CORE Data Center Learning & Development organization.
• Program Management: Partner with core program managers to implement and deliver onboarding, early career, and upskilling programs across the data center organization.
• Stakeholder Management and Continuous Improvement: Partner with site stakeholders to understand local training needs, gather feedback from new hires and managers, and collaborate with the broader team to improve training content and delivery.

#LI-RR2

Responsibilities

Basic Qualifications

• Bachelor's degree.
• 3+ years of experience in technical data center role.
• Experience in data center technical facilitation.
• Ability to manage multiple priorities, navigate ambiguity, and deliver results.
• Demonstrated ownership and a track record of driving results.
• Excellent verbal, written, and interpersonal communication skills.

Preferred Qualifications

• Experience with cloud infrastructure services.
• Experience delivering onboarding or training programs in a data center environment.
• Experience with cloud software and platform services.
• Strong analytical and technical skills, with the ability to quickly learn new tools and technologies.

Qualifications

Disclaimer:
Certain U.S. based or U.S. customer or client-facing roles may be required to comply with applicable requirements, such as immunization/occupational health mandates, and/or drug testing requirements.
Range and benefit information provided in this posting are specific to the stated locations only
US: Hiring Range in USD from: $74,100 to $148,300 per annum. May be eligible for bonus and equity.
Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle's differing products, industries and lines of business.
Candidates are typically placed into the range based on the preceding factors as well as internal peer equity.
Oracle US offers a comprehensive benefits package which includes the following:
1. Medical, dental, and vision insurance, including expert medical opinion
2. Short term disability and long term disability
3. Life insurance and AD&D
4. Supplemental life insurance (Employee/Spouse/Child)
5. Health care and dependent care Flexible Spending Accounts
6. Pre-tax commuter and parking benefits
7. 401(k) Savings and Investment Plan with company match
8. Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation.
9. 11 paid holidays
10. Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours.
11. Paid parental leave
12. Adoption assistance
13. Employee Stock Purchase Plan
14. Financial planning and group legal
15. Voluntary benefits including auto, homeowner and pet insurance
The role will generally accept applications for at least three calendar days from the posting date or as long as the job remains posted.

Career Level - IC3

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