Training Coordinator - Operational Excellence

Jc; San Antonio (TX); On-site; USD 60,000 - 90,000; Full time

Job summary

JCB is seeking an Operational Excellence Trainer / Mentor to drive the JCB Production System across the organization. You will design workshops, coach leaders, and promote continuous improvement initiatives in a fast-paced manufacturing environment.

The role emphasizes safety, quality, and the dissemination of Operational Excellence principles to teams at all levels. Non-exempt, on-site position based in San Antonio, TX, with strong collaboration across HR and functional groups.

Qualifications

• High school diploma required.
• Minimum of 3 years of experience in manufacturing, production, assembly, or industrial environment.
• Minimum of 1–2 years of experience performing production tasks at or above established quality and productivity standards.

Responsibilities

• Aid in the design and creation of workshops aligned with Operational Excellence and the JCB Production System.
• Prepare, plan and organise workshops.
• Lead and deliver Operational Excellence workshops to all leadership levels.
• Develop Operational Excellence expertise by supporting divisional leadership to apply JCB Production System principles and tools.
• Train and support Continuous Improvement events within the Business unit.
• Act as an advocate, mentor, coach and champion of Operational Excellence and the JCB Production System.

Skills

Lean manufacturing

Training delivery

Coaching

Change implementation

Education

High school diploma

Tools

Microsoft Office

Job description

Company Profile

With over 80 years of innovation, JCB is the world’s largest privately owned manufacturer of construction and agricultural equipment. Operating 23 manufacturing facilities across four continents—including the United States, the United Kingdom, India, and Brazil—JCB produces a diverse portfolio of more than 300 products. These include telescopic handlers, backhoe loaders, excavators, wheel loaders, compact excavators, skid steer loaders, compact track loaders, access aerial work platforms, rough terrain forklifts, and tractors.

At the heart of JCB’s success are its people. As a family-owned business, we are accountable to our customers—not shareholders—which gives us the flexibility to focus on long-term innovation and delivering real value. This independence allows us to continuously develop advanced technologies and integrate them into equipment designed to perform in the toughest environments while maximizing customer productivity.

At JCB, we stand behind our products—and our name—with pride and commitment to quality.

Position Purpose

The JCB Operational Excellence Trainer / Mentor will facilitate the implementation of the JCB Production System as a Group standard. Develop, coordinate, promote, coach and train Operational Excellence workshops for all leadership levels, in both the classroom and the workplace. Supporting the overall organisation in the pathway towards the goal of Operational Excellence

Position Type

Non-Exempt

Location

San Antonio, TX

Benefits and Other Compensation

• medical, dental, and vision insurance
• 401 (k) retirement plan
• paid time off
• paid holidays

Application Process

Applications will be accepted through Careers | JCB Careers | JCB Jobs | JCB or via LinkedIn. The anticipated application window will close on October 21, 2026.

Major Tasks, Responsibilities & Key Accountabilities

• Aid in the design, creation of workshops in line with Operational Excellence & the JCB Production System
• Prepare, plan and organise workshops
• Lead and deliver Operational Excellence workshops to all leadership levels
• Develop Operational Excellence expertise by supporting divisional leadership levels to apply and execute JCB Production System principles and tools
• Train and support Continuous Improvement events within the Business unit
• Function as an advocate of Operational Excellence & the JCB Production System, acting as a mentor, coach, leader, champion and practitioner
• Prioritise safety and quality in executing assigned duties and communicate the Operational Excellence principles & standards
• Continuously improving skills and knowledge in Operational Excellence & the JCB Production System tools, techniques & standards
• Support and actively coach the other members of the team
• Maintain workplace in line with the JCB Production System standards
• Monitor and measure as part of continuous improvement all activities

Minimum Qualifications

• High school diploma required
• Minimum of 3 years of experience in manufacturing, production, assembly, or industrial environment
• Minimum of 1-2 years of experience performing production tasks at or above established quality and productivity standards

Preferred Qualifications

• 5+ years of manufacturing experience.
• Experience leading continuous improvement, Lean Manufacturing, 5S, or Kaizen initiatives.
• Experience training employees across multiple production areas or workstations.
• Experience conducting skills assessments and training evaluations.
• Previous experience training, coaching, mentoring, or onboarding employees

Knowledge, Skills, Abilities & Competencies

• Passionate about implementing change to improve JCB
• Strong communication and training skills
• Ability to present to all levels of the organisation
• Good coaching skills to motivate a team to achieve results
• Good understanding of the Operation Excellence principals
• Good understanding of Operational Excellence systems, tools & techniques

e.g. 5S, Kaizen, Standard Work, Work & Waste, Visual Management, Area Patrol, Problem solving etc.

• Ability to plan, organise and manage Continuous Improvement events
• Hands‑on experience of manufacturing techniques
• Computer literate in Microsoft Office tools

Job Conditions

• Office, Classroom and shop floor environment.
• Subject to noise and temperature changes.

Physical Requirements

The physical demands described here are representative of those required of an employee to perform the essential functions of this job successfully. While performing the duties of this job, the employee is regularly required to:

• Remain stationary, operate hands to finger, handle, or feel, reach with hands and arms, and talk or hear.
• The employee is occasionally required to stand and move and/or walk.
• The employee must frequently move and/or transport up to 10 pounds.
• Specific vision abilities required by this job include close vision, distance vision, depth perception, and the ability to adjust focus.

Equal Opportunity Employer

JCB is an equal employment opportunity (EEO) employer in accordance with applicable federal, state, and local laws. JCB complies with applicable state and local laws governing non‑discrimination in employment at every location where the company has facilities. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability statute, or any other characteristic protected under federal, state, and local laws.

EEO EMPLOYER/VET/DISABLED.

Reasonable Accommodation Statement

JCB complies with federal and state disability laws and makes reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact the JCB Human Resources team at [e-mail].

JCB Inc. is not currently hiring individuals for this position who now or in the future require sponsorship for employment visa status; however, as a global company, JCB offers many job opportunities outside of the U.S., which can be found through our website at https://www.jcb.com/en-gb/about/careers.

Disclaimer: This job description is general in nature and is not designed to contain or to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to the job.