TRAINING COORDINATOR - LAX

Flik Intl; Los Angeles (CA); On-site; USD 70,000 - 75,000; Full time

Job summary

A leading hospitality company is seeking a Training Coordinator to oversee and enhance training programs for associates. Responsibilities include implementing effective training initiatives, assessing skill gaps, and collaborating with department heads. Candidates should possess strong communication skills, a bachelor’s degree, and relevant training experience.

Benefits

Medical, Dental, Vision

Life and Disability Insurance

Retirement Plan

Paid Time Off and Holidays

Employee Programs and Wellness Benefits

Qualifications

• 3+ years of experience in hospitality training or similar roles.
• Strong knowledge of service standards and operations.
• Training or instructional design certification is a plus.

Responsibilities

• Implement comprehensive training programs focusing on various operational aspects.
• Lead training sessions, adapting to diverse learning styles.
• Evaluate effectiveness of training initiatives.

Skills

Communication

Facilitation

Organizational Skills

Time Management

Bi-lingual in Spanish

Education

Bachelor’s degree

Tools

Microsoft Office

Learning Management Systems (LMS)

Job description

Join to apply for the TRAINING COORDINATOR - LAX role at Flik Hospitality Group

Position Title: TRAINING COORDINATOR - LAX

Pay: $70,000 - $75,000 / year

Reports To: Training Manager

Job Summary

As a Training Coordinator, you will oversee, enhance, and track training programs for associates at all levels. Your responsibilities include implementing, evaluating, and developing training initiatives that align with company goals and improve service standards.

Key Responsibilities

1. Implement comprehensive training programs for new and existing staff, focusing on customer service, operations, technology, and compliance.
2. Review and update training collateral regularly.
3. Assess training needs and skill gaps through feedback and performance metrics.
4. Lead engaging training sessions and workshops, accommodating diverse learning styles.
5. Provide ongoing mentorship to employees, fostering continuous learning.
6. Evaluate training effectiveness and make necessary adjustments.
7. Collaborate with department heads to align training with operational goals and guest expectations.
8. Manage scheduling and monitor participant progress for training initiatives.
9. Maintain accurate records of training activities and outcomes.
10. Stay updated on industry trends to enhance training content and methods.

Required Qualifications

• Bachelor’s degree preferred
• 3+ years of experience in hospitality training or similar roles
• Airport lounge experience is a plus
• Strong knowledge of operations and service standards
• Excellent communication and facilitation skills
• Proficiency in Microsoft Office
• Organizational and time management skills, adaptable to change
• Experience with learning management systems (LMS) and training software
• Training or instructional design certification is a plus
• Bi-lingual in Spanish is a plus

Benefits

• Medical, Dental, Vision
• Life and Disability Insurance
• Retirement Plan
• Paid Time Off and Holidays
• Employee Programs and Wellness Benefits

Employment Details

• Full-time, Mid-Senior Level
• Location: Los Angeles, CA (onsite)

This job posting is active. Applications are accepted on an ongoing basis.