Training Coordinator: Flexible Schedule & Retail Onboarding

Goodwill Educates, Inc.; Vincennes (IN); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Competitive wages

Bonus eligibility

Annual merit increase eligibility

Paid sick time

Paid vacation days

10 paid holidays annually

Employee health clinics

Dental

Medical

HSA

Vision

Retirement plan

Life insurance

Student loan forgiveness eligible

Employee discount

Mileage reimbursement

Job summary

Evansville Goodwill Industries, Inc. seeks a Training Coordinator to onboard and train store staff, align programs with our mission, and support daily operations to deliver excellent service.

You will develop training on retail operations, safety, and customer service through hands-on and e-learning methods, track progress, and collaborate with HR to improve programs while upholding our values and ensuring compliance.

Qualifications

• 1–3 years of experience in training, retail, customer service, or leadership roles; nonprofit experience preferred.
• High school diploma or equivalent required.
• Strong communication, presentation, and coaching skills with the ability to engage and motivate diverse learners.
• Proficiency in Microsoft Office and/or learning management systems (LMS).
• Excellent organization and time management skills to coordinate multiple training initiatives.
• Commitment to Goodwill’s mission, values, and professional standards of reliability and teamwork.
• Internal applicants are encouraged to apply. To be considered, internal candidates must be in good standing, with no active disciplinary coaching from the last 30 days and a proven record of strong attendance.
• Must pass pre-employment background check and drug/alcohol screening.
• Valid driver's license and auto insurance policy.

Responsibilities

• Conduct dynamic onboarding and training sessions for new and existing employees, introducing them to Goodwill’s mission, values, and operational standards.
• Develop and deliver job-specific training on retail operations, safety, and customer service using a variety of methods (hands-on, classroom, e-learning, mentoring).
• Monitor trainee progress and provide feedback, coaching, and additional support to ensure job readiness and performance excellence.
• Collaborate with management and HR to evaluate and enhance training programs, ensuring alignment with organizational goals and compliance standards.
• Maintain detailed training records, attendance logs, and evaluation documentation to track employee development and performance outcomes.

Skills

Communication

Presentation

Coaching

Onboarding

Teamwork

Education

High school diploma or equivalent

Tools

MS Office

LMS

Job description

Evansville Goodwill Industries, Inc. seeks a Training Coordinator to onboard and train store staff, align programs with our mission, and support daily operations to deliver excellent service.

You will develop training on retail operations, safety, and customer service through hands-on and e-learning methods, track progress, and collaborate with HR to improve programs while upholding our values and ensuring compliance.