Training Coordinator (9617)

Lutheran Services Florida, Inc.; Jacksonville (FL); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Medical, Dental and Vision

Telehealth access

Employee Assistance Program (EAP)

Life insurance (1X salary)

Paid holidays + floating holiday

Generous PTO

Job summary

Lutheran Services Florida (LSF) is seeking a Training Coordinator to develop, organize, and oversee training programs for staff and partners. The role focuses on substance abuse, mental health best practices, trauma-informed care, and harm reduction, with responsibility for materials creation and data tracking.

The position requires a bachelor’s degree in a related field and at least two years of training coordination experience.

Qualifications

• Bachelor’s degree in Education, Training, HR or related field required; Master’s preferred.
• Minimum of two years’ experience in training coordination or workforce development in healthcare or nonprofit setting.
• Knowledge of substance abuse treatment models, mental health interventions, and trauma-informed care practices.
• Strong facilitation and public speaking skills; proficiency in MS Office, Zoom, Teams and other collaboration technologies.

Responsibilities

• Develop, organize, and oversee training programs for staff, community partners, and stakeholders.
• Coordinate logistics for in-person and virtual training sessions; manage materials and technology needs.
• Utilize Learning Management System (LMS); track attendance, completion, and effectiveness.
• Assist in grant writing and compliance reporting related to workforce development and training initiatives.
• Provide one-on-one coaching and mentoring to staff on applying training concepts.

Skills

LMS usage

Facilitation

Public speaking

Interpersonal skills

Written communication

Needs analysis

Learning outcomes measurement

MS Office/Collaboration tools

Customer service

Travel readiness

Education

Bachelor’s degree in Education, Training, HR or related field

Master’s degree preferred

Tools

Zoom

Microsoft Teams

LMS software

Job description

SAMH - LSF Health Systems
7785 Baymeadows Way
Suite 300
Jacksonville, FL 32256, USA

Lutheran Services Florida (LSF) envisions a world where children are safe, families are strong, and communities are vibrant.

LSF is seeking a talented Training Coordinator who wants to make an impact in the lives of others.

Purpose and Impact:

This position works closely with the Senior Director of Training Institute and other staff to develop, organize, and oversee training programs for staff, community partners, and stakeholders. This role is crucial in ensuring that staff are well-equipped with the knowledge and skills to deliver high-quality care and support to individuals facing substance abuse and mental health challenges.

Essential Functions:

• Develop and implement training programs on substance abuse, mental health best practices, crisis intervention, trauma-informed care, and harm reduction strategies.
• Maintain and update training schedules, curricula, and materials to reflect current research and best practices.
• Coordinate logistics for in-person and virtual training sessions, including venue setup, materials distribution, and technology support.
• Collaborate with subject matter experts to design engaging and effective learning modules.
• Ensure training content aligns with organizational policies, state and federal regulations, and accreditation standards.
• Assists with the marketing, planning and execution of regular training programs.
• Responsible for the creation of training materials such as case studies, PowerPoint presentations, worksheet handouts, etc. and may also include writing newsletters and other materials as required.
• Maintains tracking databases for internal and external training requests and services
• Inputs data into credentialing system(s) for clinical and non-clinical reporting purposes

Training Delivery & Support

• Facilitate interactive training sessions, workshops, and continuing education opportunities for clinical and non-clinical staff.
• Utilize a Learning Management System (LMS) and provide technical support to staff accessing online training.
• Track training attendance, completion, and effectiveness through assessments, feedback surveys, and performance evaluations.
• Assist in grant writing and compliance reporting related to workforce development and training initiatives, as requested by Senior Director.
• Provide one-on-one coaching and mentoring to support staff in applying training concepts to their roles.
• Perform other related duties/responsibilities as assigned.

Other Functions:

• Set up courses using video conferencing/webinar and learning management software (Zoom and TBD) including updating and setting up instructions, uploading course materials and producing webinars.
• Support trainers with logistical and technical support, and formatting and branding of materials and customize content as requested.

Physical Requirements:

• Sedentary to light work exerting up to 10 pounds of force occasionally to lift, carry, push, pull or otherwise move objects.
• Frequently operates a computer and other office productivity such as a calculator, copy machine and computer printer.

Education:

Bachelor’s degree in Education, Training, HR or related field required. Master’s preferred.

Experience:

Minimum of two years’ experience in training coordination, curriculum development, or workforce development in a healthcare or nonprofit setting.

Knowledge, Skills & Abilities:

• Knowledge of substance abuse treatment models, mental health interventions, and trauma-informed care practices.
• Skill using e-learning platforms, LMS software, and virtual training tools
• Strong facilitation, public speaking, interpersonal and written communication skills.
• Ability to analyze training needs, measure learning outcomes, and implement improvements.
• Proficiency in Microsoft Office, Zoom, Teams and other collaboration technologies.
• Strong customers service skills
• Demonstrated skills in working independently and within a team and with a variety of stakeholders.
• Ability to travel throughout Florida including occasional overnight travel. Must provide own transportation or a valid driver's license.

Why work for LSF?

LSF offers 60 programs across the state of Florida serving a wide range of populations in need. Mission Driven staff members become part of the LSF community while transforming the lives of those in need. Our staff additionally find growth opportunities as they explore areas of interest within the organization.

Amazing benefits package including:

• Medical, Dental and Vision
• Telehealth (24/7 online access to Doctors)
• Employee Assistance Program (EAP)
• Employer paid life insurance (1X salary)
• 13 paid holidays + 1 floating holiday
• Generous PTO policy (starting at 16 working days a year)
• Note: Head Start employees paid time off and holiday schedule may differ
• 403(b) Retirement plan with 3% discretionary employer match OR 3% student loan repayment reimbursement

LSF is proud to be an equal opportunity employer.

Lutheran Services Florida is mandated to perform background screenings for employment in accordance with the Florida Care Provider Background Screening Clearinghouse as outlined in Section 435.12, Florida Statutes. Additionally, pursuant to House Bill 531 (2025), Lutheran Services Florida must ensure that all job vacancy postings and advertisements include a clear and conspicuous link to the AHCA Clearinghouse website and its requirements. For more information on background screening requirements please visit: https://info.flclearinghouse.com

Qualifications

Skills

Behaviors

Motivations

Education

Experience

Licenses & Certifications

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.