Training Coordinator

ComplianceQuest; United States; On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

Competitive compensation

Variable sales bonus

Comprehensive benefits

Job summary

A fast-growing SaaS company in the United States is seeking a Training Coordinator to design, develop, and deliver engaging training programs for various stakeholders. In this role, you'll collaborate with subject matter experts and use your experience in instructional design to create effective training solutions. You'll also conduct virtual training sessions and maintain updated training materials. The ideal candidate should have a Bachelor’s degree in a related field and at least 2 years of experience in training development. Competitive compensation and benefits are offered.

Qualifications

• 2+ years of experience in training development and delivery.
• Proficiency with E-Learning tools and virtual training platforms.
• Familiarity with Quality Management Systems in regulated industries.

Responsibilities

• Design and develop training materials including presentations, manuals, and e-learning modules.
• Conduct virtual training sessions for customers and employees.
• Collaborate with subject matter experts to ensure content accuracy.

Skills

Instructional Design

E-Learning development

Time management

Problem-solving skills

Collaboration

Education

Bachelor’s degree in Instructional Design

Tools

Learning Management Systems (LMS)

Salesforce

Job description

Overview

The Training Coordinator is responsible for learning ComplianceQuest (CQ) solutions, designing, developing, and delivering engaging training programs for employees, consultants, partners, and customer admins. They will be assigned as the subject matter expert (SME) for one or more CQ modules, ensuring learners gain the knowledge and skills needed to effectively use and support the CQ solution.

Responsibilities and Duties

• Design and develop training materials including presentations, manuals, e-learning modules, job aids, and assessments
• Collaborate with subject matter experts (SMEs) to ensure content accuracy and relevance
• Conduct virtual training sessions for customers and employees
• Partner with the product management team to stay current on solution updates
• Work with the project implementation team to specifically tailor training materials and content in line with the client’s configured solutions
• Maintain current on all assigned internal CQ training as assigned in the CQ-QMS
• Comply with all internal CQ Quality and Information Security requirements

Qualifications

Experience

• Familiarity with Instructional Design and E-Learning development
• Hands-on experience creating and implementing effective training solutions
• Track record of developing engaging learning content and leading training sessions
• Experienced in end-to-end training lifecycle: design, development, and delivery
• Ability to plan, manage time and multitask effectively
• Excellent decision-making and problem-solving skills
• Good collaboration and teamwork skills

Requirements

• 2+ years of experience in training development and delivery, preferably in a technology or SaaS environment.
• Proficiency with Learning Management Systems (LMS), E-Learning tools, and virtual training platforms
• Familiarity with Quality Management Systems especially in Life Science or highly-regulated industries preferred
• Knowledge of ISO 13485, cGMP, GAMP, 21 CFR Part 11, preferred
• Experience with Salesforce, preferred
• Excellent leadership and motivational skills
• Strong written and verbal communication skills

Education

• Bachelor’s degree in Instructional Design, Education, or a related field
• Experience may be considered in lieu of education

Why Join ComplianceQuest

Be part of a fast-growing, mission-driven SaaS company. Work with a leadership team committed to innovation, transparency, and strategic execution. Help shape the future of quality and compliance in regulated industries. Competitive compensation, variable sales bonus, and comprehensive benefits.