Training Coordinator

CO00 Children's Hospital Medical Center; United States; On-site; USD 58,000 - 75,000; Full time

Job summary

Cincinnati Children's Hospital Medical Center in Cincinnati, OH is seeking a Training Coordinator to support employee development within revenue cycle and home health billing operations. This role assesses training needs, develops and delivers learning resources, maintains training records, and helps staff apply standard and non-standard processes accurately.

You will partner with managers to schedule training, provide one-on-one guidance, and participate in quality and compliance activities,

Qualifications

• Bachelor’s degree and 2+ years of related experience; or Equivalent combination of education and experience; or Equivalent combination of education and experience and specialized credentials required to provide training in the specific department.

Responsibilities

• Assess training needs and develop, deliver, record, and report required and desirable training for staff.
• Partner with managers to schedule timely training and support ongoing skill and credential development.
• Develop and maintain training materials, including job aids for standard and non-standard processes.
• Provide one-on-one guidance and serve as a central education resource for staff, including support with complex questions and troubleshooting.
• Participate in process-improvement meetings and help recommend, develop, and implement goals, projects, systems, and technology improvements.
• Conduct audits and reviews as directed and maintain documentation for performance reviews and quality-improvement work.
• Coordinate with external training and regulatory entities and monitor policies and procedures for efficient workflow and compliance.
• Maintain accessible training records, make quality-improvement recommendations, and create or edit training communications and statistical reports.

Skills

Process translation

Collaboration

Documentation

Problem solving

Education

Bachelor’s degree and 2+ years related experience

Job description

Primary Location South Campus Department Home Health Billing Operations Shift Day (United States of America) Schedule Full time Weekly Hours 40 FTE 1 Employee Status Regular

Expected Starting Pay Range $58,406.40 - $74,588.80

Starting pay is based on experience, skills, and equity; exceptions may apply for highly qualified candidates. Additional pay (e.g., shift, on-call, or weekend differentials) and benefits may apply. Annual pay may vary based on FTE status.

Cincinnati Children's is seeking a Training Coordinator to support employee development within revenue cycle and home health billing operations. This role assesses training needs, develops and delivers learning resources, maintains training records, supports quality and compliance, and helps staff apply standard and non-standard processes accurately and consistently.

What You Will Do

• Assess training needs and develop, deliver, record, and report required and desirable training for staff.


• Partner with managers to schedule timely training and support ongoing skill and credential development.


• Develop and maintain training materials, including job aids for standard and non-standard processes.


• Provide one-on-one guidance and serve as a central education resource for staff, including support with complex questions and troubleshooting.


• Participate in process-improvement meetings and help recommend, develop, and implement goals, projects, systems, and technology improvements.


• Conduct audits and reviews as directed and maintain documentation for performance reviews and quality-improvement work.


• Coordinate with external training and regulatory entities and monitor policies and procedures for efficient workflow and compliance.


• Maintain accessible training records, make quality-improvement recommendations, and create or edit training communications and statistical reports.

What Will Help You Be Successful

• Ability to translate operational processes into clear training, job aids, and practical guidance.


• Strong collaboration with managers, staff, clients, and partner departments.


• Sound judgment when identifying patterns, resolving non-routine problems, and applying existing processes to new situations.


• Strong documentation, organization, facilitation, and follow-through.

Job Qualifications

• Bachelor’s degree and 2+ years of related experience; or Equivalent combination of education and experience; or Equivalent combination of education and experience and specialized credentials required to provide training in the specific department.

Preferred Qualifications

• Experience developing training materials and delivering training to small groups is desirable.


• Exposure to revenue cycle, healthcare billing, home health billing, or other business support operations is helpful for this assignment.


• Experience creating job aids, maintaining training records, conducting audits, or supporting quality and compliance activities is helpful.

About Us

At Cincinnati Children's, we come to work with one goal: to make children’s health better. We believe in a holistic team approach, both in caring for patients and their families, and in advancing science and discovery. We strive to do better and find energy and inspiration in our shared purpose. If you want to be the best you can be, you can do it at Cincinnati Children's.

Cincinnati Children's is: Recognized by U.S. News & World Report as a top 10 best Children's Hospitals in the nation for more than 15 years Consistently among the top 3 Children's Hospitals for National Institutes of Health (NIH) Funding Recognized as one of America's Best Large Employers (2025), America's Best Employers for New Grads (2025) One of the nation's America's Most Innovative Companies as noted by Fortune Consistently certified as great place to work A Leading Disability Employer as noted by the National Organization on Disability Magnet designated for the fourth consecutive time by the American Nurses Credentialing Center (ANCC) We Embrace Innovation-Together. We believe in empowering our teams with the tools that help us work smarter and care better. That’s why we support the responsible use of artificial intelligence. By encouraging innovation, we’re creating space for new ideas, better outcomes, and a stronger future—for all of us. Comprehensive job description provided upon request.

EEO/Veteran/Disability

Cincinnati Children's is proud to be an Equal Opportunity Employer committed to creating an environment of dignity and respect for all our employees, patients, and families. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, genetic information, national origin, sexual orientation, gender identity, disability or protected veteran status.

EEO/Veteran/Disability Cincinnati Children's is proud to be an Equal Opportunity Employer committed to creating an environment of dignity and respect for all our employees, patients, and families. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, genetic information, national origin, sexual orientation, gender identity, disability or protected veteran status.