Training Coordinator

Xcel Energy; Hugo (MN); Hybrid; USD 35,000 - 49,000; Full time

Benefits offered by this job

Spot On Bonus

Medical/Pharmacy Plan

Dental

Vision

Life Insurance

Health Savings Account (HSA)

Job summary

Xcel Energy is seeking a Training Programs Coordinator to manage the end-to-end training lifecycle, from scheduling to records. You’ll coordinate with instructors, students, and oversight committees, and ensure programs meet regulatory and internal standards in a hybrid work setting.

Responsibilities include maintaining curricula, auditing compliance, and leveraging learning systems to track progress and performance. A proactive communicator with attention to detail will thrive in this role.

Qualifications

• Demonstrated written and verbal communication skills.
• Demonstrated knowledge of Microsoft Office products.
• Demonstrated project management experience preferred.
• Ability to work with cross functional teams in a matrixed org.

Responsibilities

• Coordinate the annual scheduling of customer programs with input from instructors and business.
• Interface with Training organization, customer and learning software systems to track progress against curriculums and reporting on key metrics.
• Record, track, and maintain student records throughout multiyear training program(s).
• Provide students a positive training experience and support end to end program management.

Skills

Written and verbal communication

Cross-functional collaboration

Continuous improvement

Project management

Education

High School diploma or equivalent

Tools

Microsoft Office

Job description

Xcel Energy (NASDAQ: XEL) is a leading energy provider and Fortune 500 company, dedicated to serving millions of electricity and natural gas customers across eight states: Minnesota, Colorado, Wisconsin, Michigan, North Dakota, South Dakota, New Mexico and Texas. We make energy work better for our customers, helping them thrive every day. That means always raising the bar - delivering better service and providing more reliable, resilient, and sustainable energy.

Xcel Energy is a place where you’ll have opportunities to grow, expand your skills, and help lead the clean energy transition. We offer meaningful rewards, recognition, and support to help you build your career and make an impact - both on the job and beyond. Most importantly, it means you’ll be joining a company that knows employees are the driving force behind its success and is committed to helping you be your best.

Xcel Energy supports a hybrid work model to enable collaboration and flexibility. Many roles are expected to work onsite three days per week (Tuesday–Thursday); however, work location expectations vary based on role, team, and business needs.

Position Summary

Coordinate and maintain company training programs. Act as a liaison among students, managers, technical instructors, and oversight committees. Respond to requests about programs to outside agencies. Oversee aspects of programs and responsible for the end-to-end management of the training from scheduling through record keeping.

Essential Responsibilities

• Coordinate the annual scheduling of customer programs with input from the instructors and business. Interface with Training organization, customer and learning software systems to track progress against curriculums and reporting on key metrics. This includes organizing material, assigning content to users, tracking course to needs, and other program best practices, creating and refining efficient program management efforts. Record, track, and maintain student records throughout multiyear training program(s) that supports end to end career development and internal mobility for front line technical workers.
• Conducts audits to ensure accuracy in regulatory compliance. Provide consistent and readable reporting to students, instructors, internal oversight committees and external regulatory agencies. Audits can impact wage agreements, advancements, suspensions, holds and potentially union agreements. Complies with all Legal Hold Notices from the General Counsel.
• Curriculum and content management to support various training programs. Content management includes tracking material accuracy, updating training assets and materials, scheduling and tracking review cycles, storage in common locations, naming conventions, maintain ISD framework for regulatory review and implementation. This function keeps Xcel Energy in compliance with regulatory requirements to include but not limited to NRC, OSHA, NFPA, Union.
• Event coordination for all aspects of the instructor led training experience to included: working with technical instructors, room reservations and set up, daily agendas, F&B, AV support, training materials, transportation, building access, parking. Provide students a positive training experience.

Minimum Requirements

• High School diploma or equivalent.
• Five years' experience in administrative support services.
• Previous experience in the utility industry is preferred.
• Knowledge of apprenticeship program operations and policies is preferred.
• Demonstrated written and verbal communication skills.
• Demonstrated knowledge of Microsoft Office products.
• Previous experience with a Learning Management System (LMS).
• Ability to work with cross functional teams in a matrixed org.
• Strong focus on continuous improvement.
• Demonstrated project management experience preferred.

Our culture is grounded in shared values and employee commitments that guide how we work, support one another, and grow together.

Our Values

Connected, Committed, Trustworthy, Safe

Our Employee Commitments

• Work that makes a difference
• A team you can count of
• Opportunities to grow
• Rewards that help you thrive

Xcel Energy provides job applicants reasonable accommodations for disabilities throughout the application process.

Xcel Energy endeavors to make https://www.xcelenergy.com and https://jobs.xcelenergy.com accessible to any and all users.

Non-Bargaining

The anticipated starting base pay for this position is: $25.60 to $35.86 per hour

• Spot On Bonus
• Medical/Pharmacy Plan
• Dental
• Vision
• Life Insurance
• Dependent Care Reimbursement Account
• Health Care Reimbursement Account
• Health Savings Account (HSA) (if enrolled in eligible health plan)
• Limited-Purpose FSA (if enrolled in eligible health plan and HSA)
• Transportation Reimbursement Account
• Short-term disability (STD)
• Long-term disability (LTD)
• Employee Assistance Program (EAP)
• Fitness Center Reimbursement (if enrolled in eligible health plan)
• Tuition reimbursement
• Transit programs
• Employee recognition program
• Pension
• 401(k) plan
• Paid time off (PTO)
• Holidays
• Volunteer Paid Time Off (VPTO)
• Parental Leave

Benefit plans are subject to change and Xcel Energy has the right to end, suspend, or amend any of its plans, at any time, in whole or in part.

In any materials you submit, you may redact or remove age-identifying information including but not limited to dates of school attendance and graduation. You will not be penalized for redacting or removing this information.

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All Xcel Energy employees and contractors share responsibility for protecting the company's information and systems by adhering to cybersecurity policies, standards, and best practices, recognizing that cybersecurity is everyone's responsibility.