Training and Workforce Program Manager

AccruePartners; Charlotte (NC); Hybrid; USD 90,000 - 130,000; Full time

Job summary

The Company You Are Joining in Charlotte, NC, is seeking a Training & Workforce Program Manager to lead strategic training initiatives supporting field operations across multiple states. This hybrid role requires traveling frequently to operational locations and coordinating with instructional developers and SMEs to design and implement ADDIE-driven curricula.

You will partner with leaders to translate complex technical priorities into clear training programs and drive adoption across a

Qualifications

• Strong project or program management experience leading cross-functional initiatives.
• Proven ownership of training, workforce readiness, or change initiatives from strategy to rollout.
• Ability to translate complex operational information into engaging narratives for diverse audiences.
• Experience connecting operations leaders with instructional-design teams.
• Experience managing budgets, schedules, resources, risks, and stakeholders.
• Background in construction, electrical, lighting, utilities, or related fields preferred.
• Bachelor’s or technical degree with 6+ years of relevant experience or equivalent.

Responsibilities

• Lead multiple workforce training and readiness initiatives from strategy through implementation.
• Own project scope, schedules, budgets, resources, risks, and deliverables.
• Translate operational priorities into structured training and development plans.
• Serve as liaison between field operations, leaders, SMEs, and instructional teams.
• Coordinate curriculum development with instructional-design teams and ADDIE processes.
• Drive change management, communications, and adoption across the workforce.
• Present program status, risks, and outcomes to leadership.
• Identify training gaps and opportunities to improve program effectiveness.
• Travel across a multi-state footprint as required.

Skills

Project management

Stakeholder engagement

Change management

Storytelling

Budget management

Travel coordination

Education

Bachelor’s degree or technical degree

Tools

ADDIE

Curriculum development

Job description

The Company You Are Joining - Large, highly recognized organization supporting critical power, electrical infrastructure, construction, and Outdoor Lighting operations across a multi-state service territory.

TRAINING & WORKFORCE PROGRAM MANAGER

The Company You Are Joining

Large, highly recognized organization supporting critical power, electrical infrastructure, construction, and Outdoor Lighting operations across a multi-state service territory.

Complex, field-based environment where workforce readiness, safety, operational consistency, and successful program adoption directly influence business performance.

Collaborative organization bringing together operational leaders, field technicians, technical SMEs, instructional developers, and program stakeholders.

High-visibility opportunity to strengthen how training initiatives are developed, communicated, and integrated across the workforce—from field employees through senior leadership.

What They Offer You

• Opportunity to lead highly visible workforce and training initiatives supporting a critical field-based operation
• Project-focused position combining program management, change leadership, stakeholder engagement, and curriculum coordination
• Dedicated instructional-development and technical subject-matter experts who will support ADDIE, curriculum creation, and specialized lighting content
• Ability to influence how new programs, processes, and operational priorities are introduced and adopted across a geographically distributed workforce
• Regular exposure to operational and executive leadership within a large, complex organization
• Opportunity to translate technical and operational information into a clear, compelling story that resonates with field technicians, frontline leaders, and executive stakeholders

DETAILS:

• Hybrid position based in Charlotte, NC
• Three days per week onsite
• Work will be performed across two Charlotte-area locations
• Frequent travel to operational locations throughout a multi-state territory
• Should be comfortable with 50% or more travel

RESPONSIBILITIES:

• Lead multiple workforce training and operational-readiness initiatives from strategy through implementation and continuous improvement
• Own project scope, schedules, budgets, resources, risks, dependencies, status reporting, and deliverables
• Translate operational priorities into structured training and workforce-development plans
• Serve as the primary liaison between field operations, business leaders, technical SMEs, and instructional-development teams
• Coordinate curriculum development while dedicated instructional designers lead detailed ADDIE and course-development activities
• Drive change management, communications, and adoption across field technicians, frontline leaders, and senior leadership
• Facilitate stakeholder discussions, establish accountability, and maintain momentum across teams and locations
• Present program strategy, progress, risks, recommendations, and outcomes to leadership
• Identify training gaps, operational impacts, cost-saving opportunities, and improvements to program effectiveness
• Measure workforce readiness, adoption, and results, adjusting plans as priorities or project conditions change
• Demonstrate ownership, sound judgment, and independent decision-making throughout execution

BACKGROUND THAT FITS:

• Strong project or program management experience leading complex, cross-functional initiatives
• Proven ownership of training, workforce-readiness, or change initiatives from strategy through rollout and adoption
• Strong storyteller who can translate technical or operational information for field employees, business leaders, and executives
• Experience connecting operational leaders and SMEs with instructional-design or curriculum-development teams
• Skilled in managing budgets, schedules, resources, risks, competing priorities, and stakeholder expectations
• Experience implementing new programs or processes across a distributed, technical, or safety-sensitive workforce
• Background in construction, electrical, lighting, utilities, power, infrastructure, field services, manufacturing, or telecommunications preferred
• Familiarity with ADDIE or structured training methodologies is helpful; deep instructional-design expertise is not required
• Bachelor’s or technical degree with 6+ years of relevant experience, or high school diploma/GED with 10+ years
• Comfortable working independently, making sound decisions, and traveling frequently across a multi-state footprint