Training and Onboarding Leader

Sun Coast Sciences; Nashville (TN); Remote; USD 55,000 - 70,000; Full time

Job summary

A leading company in health and wellness is seeking a Hiring & Onboarding Leader to recruit and train sales agents in a remote environment. This role focuses on instilling confidence and skill in new hires through a proven sales methodology. The ideal candidate will have experience in virtual training and a passion for developing talent.

Benefits

Competitive salary based on experience

Additional Bonus based on Agent Success

Work from anywhere

Mission-Driven Culture

Qualifications

• 2–5+ years of experience in interviewing and onboarding for a virtual call center.
• Well-versed in adult learning theory and can translate complex principles into training.
• Skilled at scripted training to help reps sound real.

Responsibilities

• Recruiting high-potential sales agents and rapidly onboarding them.
• Delivering engaging, structured onboarding programs in a virtual environment.
• Teaching the psychology behind permission-based selling.

Skills

Coaching

Emotional Intelligence

Communication Skills

Adult Learning Theory

Permission-Based Selling

Scripted Training

Job description

We're Hiring: Hiring & Onboarding Leader – Outbound Sales (Remote | Full-Time)
Train Talent. Transform Lives. Champion Permission-Based Selling.

At Sun Coast Sciences, a division of The Hero Company, we believe in unlocking human potential—both in the people we serve and the people we hire. Our mission is to help people live longer, feel better, and perform at their peak through cutting-edge health and wellness products, backed by science and integrity.

Now, we’re seeking a Hiring & Onboarding Leader who’s passionate about people and performance—someone who can spot raw talent, instill confidence, and train sales agents to succeed using a proven, permission-based sales system. If you’re a strategic recruiter, a persuasive trainer, and a believer in adult learning principles, we want to hear from you.

About the Role:

As our Hiring & Onboarding Leader, you’ll play a pivotal role in shaping the future of our outbound call center. Your mission?
Recruit high-potential sales agents and rapidly onboard them—turning them into confident, capable professionals who sell with integrity and skill.

You’ll be responsible for:

• Recruiting: Sourcing, screening, and selecting candidates with strong coachability, emotional intelligence, and communication skills.

• Onboarding & Training: Delivering engaging, structured, 3–4 day onboarding programs rooted in adult learning principles in an exclusively virtual environment.

• Sales Methodology: Teaching the psychology behind permission-based selling, ensuring agents use our proven, highly scripted approach in a warm, natural tone.

• Coaching: Spotting strengths, identifying red flags early, and coaching new hires into strong, productive performers.

• Collaboration: Working closely with Sales, Ops, and QA to ensure alignment across hiring, training, and performance goals. Meeting established deadlines is a must.

Who You Are:

• You have 2–5+ years of experience in interviewing,onboarding and facilitating trainings, for a virtual call center or high-volume sales team.

• You're well-versed in adult learning theory and can translate complex psychological principles into hands-on training.

• You believe in permission-based selling and can explain its power with confidence and clarity.

• You’re skilled at scripted training—helping reps sound real, not robotic.

• You have an eye for raw talent and know how to coach green but driven candidates into consistent closers.

• You’re proactive, emotionally intelligent, and obsessed with creating results through people.
  
  

Compensation & Perks:

• Base Pay: Competitive salary based on experience

  • $55,000 – $70,000/year

  • Additional Bonus available based on Agent Success

• Remote Role: Work from anywhere (with reliable internet)

• Job Type: This position is offered on a full-time basis, with a probational period of six months.

  • During the probationary period, your performance will be assessed on a regular basis in order to demonstrate your suitability for the position.

• Mission-Driven Culture: Work with a purpose—helping people improve their health and lives through better science

Ready to Join the Mission?

If you're a people-first leader who believes that the right training can transform someone’s career—and life—then we want you on our team.