Training and Learning Solutions Manager

Municipal-Association-of-South-Carolina; Columbia (SC); Hybrid; USD 65,000 - 90,000; Full time

Job summary

The Municipal Association of South Carolina seeks a Training and Learning Solutions Manager to lead strategic design, development, delivery, and evaluation of training programs for municipal officials across the state.

The role focuses on identifying educational needs, increasing member engagement, and leveraging technology and innovative learning methods to create high-quality experiences. Flexible/hybrid remote work is available after orientation.

Qualifications

• Bachelor’s degree in instructional design, education, communications, public administration, organizational development, learning technologies, business administration, or related field.
• Minimum three years of experience in instructional design, professional training, educational technology, learning management systems, or related experience.
• Strong technology, communication, public speaking, interpersonal, collaboration, and project management skills.
• Valid South Carolina driver’s license required.

Responsibilities

• Design and deliver engaging in-person, virtual, and on-demand training programs; advise on training technologies and best practices.
• Research emerging trends and educational strategies to enhance learning experiences.
• Evaluate training programs and implement improvements and innovative solutions.
• Collaborate across departments to identify educational needs and develop responsive learning opportunities.
• Plan and manage learning technologies, online platforms, and digital engagement tools.
• Develop curriculum, scripts, and delivery for in-person, remote, and asynchronous courses; coordinate with content experts.
• Prepare and monitor program budgets and provide reports.
• Coordinate registrations, website content, marketing, certifications, and member engagement activities.
• Provide oversight to administrative staff; offer performance feedback.
• Travel occasionally to attend conferences, training, workshops, and meetings.

Skills

Technology

Communication

Public speaking

Interpersonal

Collaboration

Project management

Education

Bachelor's degree in instructional design

Tools

Learning Management Systems

Educational technology

Learning technologies

Job description

Training and Learning Solutions Manager
Come join a team where you will be valued while engaging in meaningful work supporting the cities and towns in South Carolina! Flexible/hybrid remote work arrangements available after a training and orientation period.

Who We Are

Welcome to the Municipal Association of South Carolina. The Association is a nonprofit organization representing all of South Carolina’s 271 cities and towns. The Association is dedicated to the principles established by the cities and towns that founded it: to offer the services, programs and products that will give municipal officials the knowledge, experience and tools necessary to operate efficiently and effectively in the complex world of local government.

The Association’s staff works as a team to deliver top-notch customer service to thousands of municipal officials across the state. From the capital city to small, rural towns, we strive to offer trainings, grants, risk management services, statewide legislative advocacy, resources and other services that help municipal officials govern smarter and better.

South Carolina hometowns, represented by the Municipal Association of South Carolina, bring value to our state as important building blocks in supporting economic growth and prosperity. Come be a part of the team.

To learn more about the Municipal Association and its programs and services, visit www.masc.sc .

What We’re Searching For

The Municipal Association of SC is accepting applications for the position of manager of training and learning solutions. This full-time position will lead the strategic design, development, delivery, and evaluation of training programs that enhance the effectiveness of municipal officials across the state. The role is responsible for identifying emerging educational needs, increasing member engagement, and leveraging technology and innovative learning methods to create high-quality learning experiences. This position reports to the director of member services.

Job Duties include but are not limited to:

• Design and deliver engaging in-person, virtual, and on-demand training programs on complex municipal topics. Serve as a resource regarding training technologies, learning strategies, and educational best practices.
• Research emerging trends, technologies, and educational strategies to enhance learning experiences and effectiveness.
• Evaluate training programs, systems, and practices, and recommend improvements and innovative solutions.
• Collaborate across departments to identify educational needs and develop responsive learning opportunities for member cities and towns.
• Implement and manage learning technologies, online platforms, and digital engagement tools.
• Plan and manage the Municipal Elected Officials Institute, Planning and Zoning Training, and On-Demand training products. Responsibilities include: development of curriculum, course outlines and scripts to effectively deliver important technical training information; responsible for the development, production and delivery of in person, remote and asynchronous online courses; and working with other staff and content experts to deliver products.
• Prepare and monitor program budgets and provide reports as required;
• Coordinate and supervise registrations, website content, marketing efforts, certifications, MEO graduation ceremonies, MEO Honor Roll recognition and member engagement activities.
• Provide functional oversight and guidance to administrative staff. Offer feedback to the supervisor of administrative staff on performance, goals, etc.
• Travel occasionally to attend conferences, training, workshops, meetings, etc., and perform other duties as assigned.

Qualifications include but are not limited to:

• Bachelor’s degree in instructional design, education, communications, public administration, organizational development, learning technologies, business administration, or related field.
• Minimum three years of experience in instructional design, professional training, educational technology, learning management systems, or related experience. Experience designing and delivering adult learning programs and utilizing technology to enhance engagement and learning outcomes strongly preferred.
• Strong technology, communication, public speaking, interpersonal, collaboration, and project management skills.
• Valid South Carolina driver’s license required.

Pay and Benefits Info:

Competitive salary based on qualifications and excellent benefits package including South Carolina State Retirement and insurance.

The Municipal Association of South Carolina is an Equal Opportunity Employer.