Training and Internship Manager

Thrive Behavioral Health, Inc.; Warwick (RI); Hybrid; USD 63,000 - 77,000; Full time

Benefits offered by this job

3 weeks vacation to start

11 paid holidays

Dental insurance

Vision Insurance

Company-paid life insurance

401k with company match

Job summary

Thrive Behavioral Health, a Certified Community Behavioral Health Clinic serving Kent County, is seeking a Training and Internship Manager based in Warwick, RI. The role coordinates staff training, onboarding, and the internship program to ensure regulatory compliance and professional development.

You will partner with HR and clinical leadership to deliver required onboarding, compliance, and safety training, maintain LMS, and support staff and interns across departments.

Qualifications

• Bachelor's degree in Social Work, Human Services, Psychology, Education, or a related field.
• Experience coordinating and delivering adult education or workforce training in behavioral health.
• Knowledge of CC BCHC standards and Rhode Island BHDDH regulations is preferred.
• Strong organizational, communication, and interpersonal skills.

Responsibilities

• Coordinate, schedule, and facilitate new employee orientation and ongoing staff training programs.
• Administer and maintain the LMS, including course assignments, tracking, reporting, and user support.
• Serve as a certified instructor for CPR/First Aid/AED and Safety-Care trainings.
• Identify training needs and arrange additional educational opportunities.
• Assist with CEU administration for staff and licensed professionals.
• Ensure training records comply with CC BCHC standards and BHDDH regulations.
• Monitor training compliance and collaborate with supervisors for timely completion.
• Develop, update, and maintain training materials and documentation.
• Collaborate with HR on onboarding and employee engagement initiatives.
• Support leadership to evaluate training effectiveness and drive workforce development.
• Manage internship partnerships and supervise intern progress.
• Perform other duties as assigned.

Skills

Organizational skills

Communication skills

Presentation skills

Interpersonal skills

Microsoft Office

Education

Bachelor's degree in Social Work, Human Services, Psychology, Education, or related field

Tools

Learning Management System (LMS)

CPR/First Aid Training

Job description

Thrive Behavioral Health, the Certified Community Behavioral Health Clinic for Kent County, has been delivering mental health and substance use services since 1976. Thrive Behavioral Health understands the benefits of delivering high quality, low-cost care for Rhode Islanders. Thrive’s unique programs and services are built on evidence based, person-centric care models.Our programs include: Adult Mental Health, Youth and Family, Substance Use, Housing, Teen and Young Adult, Court Ordered, and Crisis Behavioral Health. With more than a dozen locations across Rhode Island and more than 300 employees, Thrive is continuing to grow and meet the needs of the community.

General Summary

The Training and Internship Manager is responsible for coordinating, delivering, and supporting employee training and professional development initiatives across the organization. They also maintain the internship program ensuring intern placements across departments. This role ensures staff and interns receive required onboarding, compliance, clinical, and safety training while maintaining adherence to regulatory and accreditation standards. The Training and Internship Manager partners closely with Human Resources, clinical leadership, and program managers to promote a culture of continuous learning and excellence.

Schedule: Mon-Fri, First Shift

Location: Warwick, RI

Salary: Starts at $70,000 annually

• Coordinate, schedule, and facilitate new employee orientation and ongoing staff training programs.
• Administer and maintain the organization's Learning Management System (LMS), including course assignments, completion tracking, reporting, and user support.
• Serve as a certified instructor for CPR/First Aid/AED, Safety-Care by QBS, and other required organizational trainings.
• Identify training needs and coordinate additional educational opportunities as required to support organizational and regulatory requirements.
• Assist with the administration, documentation, tracking, and reporting of Continuing Education Units (CEUs) for staff and licensed professionals.
• Ensure training programs and records remain compliant with Certified Community Behavioral Health Clinic (CCBHC) standards, Rhode Island BHDDH regulations, and other applicable accreditation and licensing requirements.
• Monitor employee training compliance and collaborate with supervisors to ensure timely completion of mandatory training requirements.
• Develop, update, and maintain training materials, instructional resources, policies, and training documentation.
• Support Human Resources operations by coordinating onboarding activities, assisting with employee engagement programs, ensuring compliance with HR policies and procedures, and contributing to departmental projects and other assigned initiatives.
• Collaborate with leadership to evaluate training effectiveness, recommend improvements, and support organizational workforce development initiatives.
• Serve as the primary liaison between interns, supervisors, colleges/universities, and community partners.
• Support and monitor intern progress, performance, evaluations, and completion of academic requirements.
• Develop and maintain internship partnerships while identifying opportunities to strengthen and expand the program.
• Perform other duties as assigned.

Qualifications

Education, Experience and Competencies:

• Bachelor's degree in Social Work, Human Services, Psychology, Education, or a related field.
• Previous or current clinical licensure (e.g., LCSW, LICSW, LMHC, or equivalent) is preferred.
• Experience coordinating and delivering adult education or workforce training, preferably in a behavioral healthcare setting.
• Experience administering a Learning Management System (LMS) preferred.
• Knowledge of CCBHC standards, Rhode Island BHDDH regulations, and behavioral health compliance requirements is preferred.
• Strong organizational, communication, presentation, and interpersonal skills with the ability to work collaboratively across departments.
• Proficiency with Microsoft Office Suite and other learning and training technologies.

Certifications, Licenses Requirements:

• Current or ability to obtain instructor certification in CPR/First Aid/AED and Safety-Care by QBS.
• Valid driver's license and automobile insurance which meets Rhode Island minimum standards required , or the ability to obtain necessary transportation in order to perform the responsibilities/tasks of the job.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee must be able to stand, walk, and move throughout training sessions for extended periods. Requires the ability to demonstrate and participate in Safety-Care by QBS physical intervention techniques and CPR, First Aid, and AED procedures, including kneeling, bending, lifting, and assisting participants. Must be able to lift and carry training equipment weighing up to 25 pounds.

Occasionally required to stand; walk; sit; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch, or crawl; talk or hear; taste or smell. Specific vision abilities required by the job include close vision, distance vision, and the ability to adjust focus.

This job description is not intended to be and should not be construed as an all-inclusive list of all the responsibilities, skills or working conditions associated with the position. While it is intended to accurately reflect the position activities and requirements, management reserves the right to modify, add or remove duties and assign other duties as necessary. Reasonable accommodations may be made to assist individuals with disabilities in meeting the expectations of the position.

EEO/VET/LGBTQ+ Employer

• 3 weeks’ vacation to start, increases to 4 weeks after 2 years of employment
• 10 sick days per year
• Birthday off
• 11 paid holidays
• Paid lunch
• Low-deductible medical insurance plan
• Dental insurance as low as $0/month
• Vision Insurance
• Company-paid life insurance worth 2x your annual salary + Long Term Disability
• 401k with 2% company match
• Optional Aflac, additional life insurance, and pet insurance
• Employee Assistance Program

All employees are considered benefit eligible if their schedule is 20 hours per week or more. Time-off balances are pro-rated for part-time employees.

Thrive believes in healthy work/life balance and a friendly/family working environment, whose values include Dignity, Respect, Teamwork and Professional Support and Development.