Training and Education Specialist III

State of Delaware; New York (NY); On-site; USD 60,000 - 80,000; Full time

Job summary

Join a forward-thinking organization dedicated to enhancing the quality of life for citizens. As a Training and Education Specialist, you will play a vital role in developing and delivering impactful training programs that meet the educational needs of staff and agency partners. Your expertise in curriculum development and training delivery will help foster professional growth and improve services within the child support program. This position offers a unique opportunity to make a difference in the community while working in a supportive and dynamic environment. If you're passionate about education and training, this role is perfect for you!

Qualifications

• 2 years of experience in delivering training or education courses.
• Experience in preparing and maintaining training records and reports.

Responsibilities

• Plans and delivers various training courses and activities.
• Collects and analyzes data to evaluate training effectiveness.

Skills

Training Delivery

Curriculum Development

Data Analysis

Technical Guidance

Communication Skills

Education

Bachelor's Degree in Education or Related Field

Tools

Automated Information Systems

Audiovisual Equipment

Job description

Introduction

Make a Difference with DHSS. Our mission at the Department of Health and Social Services (DHSS) is to improve the quality of life of Delaware citizens by promoting health and well-being, fostering self-sufficiency, and protecting vulnerable populations. We prioritize personal and family independence by assisting individuals and families in a variety of life areas. We offer numerous career opportunities and are dedicated to attracting and retaining highly talented individuals who are ready to make a difference in their community today. DHSS is a great place to kick-start your profession. For more information, please visit our website today!

Summary Statement

The incumbent reports to a Senior Administrator in the DCSS Training Unit, developing curriculum that meets the specific educational needs of statewide staff and agency partners. Researching and developing detailed lesson plans is essential for many topics, while coordinating the delivery of training by outside resources is critical for others. Training is facilitated via various formats and media to best promote awareness and professional growth relative to the child support program, the electronic systems that are key to its success, and the security programs in place to safeguard confidential information.

Essential Functions

1. Plans, coordinates, and delivers a variety of training and/or education courses, services, and activities such as instructor-led classroom, on-the-job or virtual training, workshops, or individual and group activities.
2. Organizes and prepares materials and equipment such as exercises, handouts, manuals, laptops, audiovisual or specialized equipment, or other resources.
3. Researches and selects or recommends the method of delivery, materials, equipment, assistive technology, or activities to promote learning considering evidence-based and best practices.
4. Coaches others and provides feedback that fosters learning, understanding, or improved performance.
5. Collects and analyzes data through surveys, course evaluations, interviews, specialized assessments, meetings, and other methods to evaluate quality and effectiveness and identify needs, requirements, issues, and challenges.
6. Makes recommendations for improvements based on findings such as new or modified courses, instructional methods, materials, equipment, and resources.
7. Provides technical guidance, advice, and direction on training and education matters and promotes the use of related services and resources.
8. Prepares and maintains records and reports such as course schedules, rosters, training updates, or records of participation.
9. Completes continuing education to remain current on applicable standards, methods, techniques, best practices, laws, rules, and regulations in the assigned training and education area(s).
10. Uses automated information systems and computer software to research, review, analyze, document, and report on relevant training and/or education information.
11. May maintain content on social media, and create, edit, and post instructional and promotional materials, brochures, videos, or other information.
12. May operate and maintain training facilities such as visitor or education centers.
13. May participate in reviewing, testing, and making recommendations on applicable technology.

Job Requirements

JOB REQUIREMENTS for Training and Education Specialist III. Applicants must have education, training and/or experience demonstrating competence in each of the following areas:

1. Two years’ experience in delivering training or education courses, services, individual or group activities using a variety of materials and equipment such as exercises, handouts, manuals, laptops, audiovisual or specialized equipment.
2. One year of experience in preparing and maintaining training or education records and reports such as course schedules, rosters, training updates or records of participation.
3. One year of experience in researching, selecting and designing courses, curricula, lesson plans, instructional methods, materials, or activities to meet training or education needs and learning objectives.
4. One year of experience in creating methods and tools to analyze and evaluate training or education needs and effectiveness.

Conditions of Hire

Criminal background check: A satisfactory criminal background check is required as a condition of hire. The recruiting agency may require the applicant to pay for the criminal background check as part of the conditional offer of hire. Applicants must be legally authorized to work in the United States. The State of Delaware participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. For more information refer to our Job Seeker Resources. DHSS does not provide employment-based sponsorship.

Benefits

To learn more about the comprehensive benefit package please visit our website at Benefits Page.

Selection Process

The application and supplemental questionnaire are evaluated based upon a rating of your education, training and experience as they relate to the job requirements of the position. It is essential that you provide complete and accurate information on your application and the supplemental questionnaire to include dates of employment, job title and job duties. For education and training, list name of educational provider, training course titles and summary of course content. Narrative information supplied in response to the questions must be supported by the information supplied on the application including your employment, education and training history as it relates to the job requirements. Once you have submitted your application online, all future correspondence related to your application will be sent via email. Please keep your contact information current. You may also view all correspondence sent to you by the State of Delaware in the “My Applications” tab at StateJobs.Delaware.gov.

Accommodations

Accommodations are available for applicants with disabilities in all phases of the application and employment process. To request an auxiliary aid or service please call [phone]. TDD users should call the Delaware Relay Service Number 1-800-232-5460 for assistance. The State of Delaware is an Equal Opportunity employer and values a diverse workforce. We strongly encourage and seek out a workforce representative of Delaware including race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression.