Training and Credentialing Officer-Full-Time- Days

Cape Fear Valley Health; North Carolina; On-site; USD 60,000 - 90,000; Full time

Job summary

Cape Fear Valley Health is seeking a Paramedic Instructor for the EMS department in Raeford, NC. The role focuses on performance improvement activities and coordinating/instructing ALS program classes across Cumberland County EMS and related services.

The incumbent will serve as a software administrator for EMS charting, ensure compliance with reporting standards, and contribute to recruitment and education initiatives while maintaining patient-care responsibilities as needed.

Qualifications

• Associates degree in Emergency Medical Science or equivalent.
• Active NC Paramedic certification.
• Active NC Paramedic Instructor certification preferred.
• ITLS, BCLS, ACLS and PALS certifications required or instructor preferred.
• NC Fire and Rescue Commission EV Driver certification or equivalent.
• NIMS 100/200/700 completed.
• Valid NC driver’s license with five years driving experience in NC.
• Certifications maintained throughout employment.

Responsibilities

• Performs Quality Assurance reviews of pre-hospital and inter-facility transport of medical records.
• Serves as Software Administrator for EMS electronic charting system.
• Implements changes to charting systems to meet reporting standards.
• Documents performance improvement activities accurately.
• Demonstrates professional courtesy with EMS professionals, patients’ families, visitors and staff.
• Participates in recruitment and retention program development.
• Identifies and reports risk management issues promptly.
• Maintains database of performance improvement information.
• Assists with educational program presentations within EMS.
• Provides direct patient care as needed based on system/operational demand.
• Other duties as assigned.

Skills

EMS Protocols

Clinical Documentation

Patient Care

Communication

Education

Associates degree in Emergency Medical Science

NC Paramedic certification

Paramedic Instructor certification (State)

ITLS certification

BCLS certification

ACLS certification

PALS certification

EVD license (NC)

NIMS 100/200/700

NC Driver's License

Tools

Job description

Summary

Perform performance improvement activities, coordinate and/or instruct classes for the ALS Program. This includes Cumberland County EMS and Life Link Critical Care Transport of Cape Fear Valley Health System, Cumberland County Emergency Dispatch EMD Program and any other agencies/departments functioning in the Cumberland County EMS System.

Facility

Hoke Hospital

Location

Raeford, North Carolina

Department

Emergency Medical Services

Job Family

Professional

Work Shift

Days (United States of America)

Summary

Perform performance improvement activities, coordinate and/or instruct classes for the ALS Program. This includes Cumberland County EMS and Life Link Critical Care Transport of Cape Fear Valley Health System, Cumberland County Emergency Dispatch EMD Program and any other agencies/departments functioning in the Cumberland County EMS System.

Major Job Functions

The following is a summary of the major essential functions of this job. The incumbent may perform other duties, both major and minor, that are not mentioned below. In addition, specific functions may change from time to time:

• Performs Quality Assurance reviews of pre-hospital and inter-facility transport of medical records
• Serves as Software Administrator for the purpose of maintaining EMS electronic charting system
• Implements changes as necessary to charting systems to comply with local, state and national reporting standards for electronic EMS documentation
• Document performance improvement activities in a timely and accurate manner
• Demonstrate excellent guest relations when dealing with EMS professionals, patients’ family members, medical center visitors, staff and physicians.
• Participates in the development of recruitment and retention programs
• Demonstrate ability to recognize risk management issues and report issues in a timely manner
• Maintains database of information pertaining to Performance Improvement and Quality Assurance
• Assist with the presentation of educational programs within EMS
• Provide direct patient care as needed based on system/operational demand
• Other duties as assigned

Minimum Qualifications

The following qualifications, or equivalents, are the minimum requirements necessary to perform the essential functions of this job:

Education And Formal Training

• Associates degree in Emergency Medical Science or equivalency required
• Current certification by the State of North Carolina as a Level I Paramedic Instructor required
• Current NC Paramedic certification required
• Current certification (instructor preferred) in International Trauma Life Support (ITLS) as sponsored by the Academy of Emergency Physicians or equivalent required
• Current certification (instructor preferred) in Basic Cardiac Life Support (BCLS) pre-hospital provider or equivalent, Advanced Cardiac Life Support (ACLS) and Pediatric Advanced Life Support (PALS) as sponsored by the American Heart Association required
• Current certification by the North Carolina Fire and Rescue Commission as an Emergency Vehicle Driver (EVD) or equivalent required
• Certificate of completion of the North Carolina Fire and Rescue Commission’s Hazardous Materials Awareness course or equivalent required
• Certificates of completion of National Incident Management System (NIMS) courses 100, 200 and 700 required
• Valid North Carolina Driver’s License or equivalent with five (5) years licensed driving experience in North Carolina required
• Preferred instructor certification for ITLS, BCLS, ACLS, and PALS
• All certifications and license must be maintained continuously while employed

Work Experience

• 5 years experience as a paramedic required
• Experience in working with paramedic level training programs is preferred
• Experience in the development and implementation of Performance Improvement programs is preferred

Knowledge, Skills, And Abilities Required

• Proficiency in reading, writing, and speaking the English language
• Knowledge of emergency medical procedures, rescue techniques, hazardous materials incidents, equipment and supplies employed in pre-hospital care, and of communications equipment used
• Knowledge of locations in Cumberland County and the cities and locations contained therein, especially major streets, landmarks, rest homes, convalescence care centers and nursing homes
• Ability to work calmly under extremely stressful conditions and follow established rules, procedures and protocols
• Ability to deal with patients, their families and others in a courteous, compassionate, professional manner under the most adverse circumstances and an ability to maintain an effective working relationship with co-workers and other emergency and health care personnel
• Knowledgeable of the age specific physiological, psychosocial, developmental, and spiritual needs of the patients typically served

Physical Requirements

• Hearing, speaking and visual acuity are required for effective supervision
• Ability to move around numerous physical locations and within confined areas and assume awkward positions in emergency situations
• Ability to drive all types of ambulance vehicles and a thorough knowledge of safe driving procedures used in the response of emergency vehicles
• Ability to lift and move a minimum of one hundred pounds (100 lbs) on a regular basis with the added strength to lift upwards of 150 lbs, including moving a patient from a bed to the floor, chair to the floor, or from a stretcher to a bed when situation requires
• Position may involve exposure to skin, eye, mucous membrane, or parenteral contact with blood or other potentially infectious materials

Required Licenses And Certifications

Cape Fear Valley Health System is an Equal Opportunity Employer M/F/Disability/Veteran/Sexual Orientation/Gender Identity