FacilityCape Fear Valley Medical CenterLocationFayetteville, North CarolinaDepartmentLifelinkJob FamilyProfessionalWork ShiftVariable (United States of America)SummaryThe Training and Compliance Manager is responsible for the leadership, development, implementation and oversight of clinical education, orientation, competency, professional development and regulatory compliance for LifeLink Specialty Care Transport. The Manager develops, implements and evaluates standardized education and competency programs for EMTs, Advanced EMTs, Paramedics, Critical Care Paramedics and Transport Nurses while ensuring compliance with organizational standards and applicable state, federal and accrediting requirements. In collaboration with LifeLink leadership, Medical Direction, Quality, Education and other Mobile Integrated Healthcare stakeholders, the Training and Compliance Manager evaluates clinical performance trends, identifies opportunities for improvement and develops evidence-based educational interventions designed to improve clinical performance, patient safety and organizational readiness.Major Job FunctionsThe following is a summary of the major essential functions of this job. The incumbent may perform other duties, both major and minor, that are not mentioned below. In addition, specific functions may change from time to time:Provides functional oversight and direction to preceptors, instructors and other personnel participating in LifeLink orientation, education, competency and clinical development activitiesProvides leadership and oversight of LifeLink clinical education, training, competency and compliance programs supporting ground and air medical operationsDevelops, implements, evaluates and continuously improves standardized orientation programs for EMTs, Advanced EMTs, Paramedics, Critical Care Paramedics and Transport NursesDevelops educational objectives, curricula, lesson plans, study guides, simulation scenarios, competency assessments and other instructional materials necessary to support the professional development of LifeLink personnelMaintains working knowledge of applicable North Carolina and South Carolina EMS requirements, NHTSA and DOT requirements and other regulatory and accrediting standards applicable to LifeLink operationsMaintains clinical and operational competency appropriate to professional licensure and LifeLink credentialing requirements and participates in clinical operations as organizational needs requireOther duties as assignedMinimum QualificationsThe following qualifications, or equivalents, are the minimum requirements necessary to perform the essential functions of this job:Education and Formal Training:Associate’s degree in Emergency Medical Science, Nursing or related healthcare discipline required OR 4 years of equivalent education and experience requiredBachelor’s degree in Emergency Medical Science, Nursing or related healthcare discipline preferredCurrent American Heart Association BLS, ACLS and PALS Certification requiredCurrent trauma education/certification appropriate to clinical discipline and organizational requirements (ITLS/PHTLS/TPATC/TNCC) requiredCurrent driver’s license with an acceptable driving record and ability to meet organizational requirements for operation of emergency vehicles requiredParamedic Candidates:Current Paramedic credential with eligibility for credentialing within LifeLink’s operational jurisdictions requiredCurrent FP-C or CCP-C certification or successful completion of FP-C or CCP-C certification within one year of hire or appointment to the position required Nurse Candidates:Current unrestricted Registered Nurse license with eligibility to practice within LifeLink’s operational jurisdictions requiredCurrent CFRN or CTRN certification or successful completion of CFRN or CTRN certification within one year of hire or appointment to the position requiredCurrent EMT credential or successful completion of EMT credentialing within one year of hire or appointment to the position requiredAbility to obtain SC EMS Certification within one year of hire requiredWork Experience:5 years of recent Paramedic or Nursing experience required1 year of previous Air/Ground Critical Care Transport experience required1 year of experience in progressive leadership roles, developing, delivering and coordinating educational offerings preferredKnowledge, Skills, and Abilities Required:Proficiency in reading, writing, and speaking the English languageThorough working knowledge of emergency and critical care medicine, clinical protocols, patient safety principles and applicable standards of careWorking knowledge of state and federal requirements applicable to EMS and critical care transport operations and the ability to maintain current knowledge as requirements changeKnowledge of adult-learning principles, competency-based education, high-fidelity simulation, virtual learning, clinical remediation and professional developmentAbility to design, facilitate and evaluate realistic simulation-based educational experiences and conduct effective structured debriefingsAbility to utilize learning management systems, virtual education platforms and other educational technologies to develop and deliver standardized education across geographically distributed operationsAbility to analyze clinical and operational performance information, identify trends and translate findings into effective educational interventionsAbility to develop measurable educational objectives and evaluate whether educational interventions result in sustained improvementAbility to effectively educate and communicate with personnel across multiple professional disciplines and levels of clinical experienceAbility to provide constructive feedback, facilitate clinical remediation, manage difficult performance conversations and maintain appropriate confidentialityAbility to establish expectations, hold personnel accountable and work collaboratively with operational leadership, Medical Direction, Quality, Education and other stakeholdersAbility to organize and maintain accurate records necessary to demonstrate regulatory, credentialing and educational complianceAbility to manage multiple projects and priorities independently while maintaining appropriate communication with departmental leadershipDemonstrates sound professional judgment, initiative, integrity, adaptability and commitment to continuous improvementPhysical Requirements:Hearing, speaking and visual acuity sufficient to perform the essential functions of the positionAbility to operate emergency vehicles and travel between LifeLink operational locations and other locations as requiredAbility to perform the physical requirements associated with the individual’s clinical role and participate in patient-care activities within the scope of professional licensure and organizational credentialingAbility to work in clinical, simulation, classroom, office, ambulance, aircraft and other operational environments as requiredRequired Licenses and CertificationsDriver's License - Division of Motor Vehicles, Training Courses - National Incident Management System (NIMS)Cape Fear Valley Health System is an Equal Opportunity Employer M/F/Disability/Veteran/Sexual Orientation/Gender Identity