Training Administrator

TerraPower; Bellevue (WA); On-site; USD 98,000 - 127,000; Full time

Benefits offered by this job

Competitive Compensation

Salary discretionary incentive

Medical and Wellness Benefits

Parental Leave

401k Plan

Generous PTO - 21 days

Job summary

TerraPower, based in Bellevue, WA, seeks a Training Administrator to support the LMS and Jira service desk. This full-time exempt role administers LMS tasks, manages the training service desk, and handles electronic training records per company procedures.

The position emphasizes complex LMS administration, course management, instructor roles, and content uploads, with an emphasis on accuracy and collaboration.

Qualifications

• Associates degree or higher required.
• Minimum two (2) years of LMS administrator experience required.
• Experience with SAP SuccessFactors Learning Management System preferred.
• Experience with Atlassian products (e.g. Jira and Confluence) preferred.
• Experience within a regulated industry preferred.
• Intermediate-to-high proficiency in Microsoft Office products, particularly Outlook, Word, and Excel.
• Strong oral and written technical communication skills.
• Demonstrated ability to work independently with little oversight or supervision.

Responsibilities

• Manage the Training Jira Service Desk by assigning and resolving service request tickets, by troubleshooting user issues and performing basic LMS administration activities, such as verifying user data, assigning training, granting course credit, and adjusting due dates.
• Perform complex LMS administration activities, including creating and revising courses and curricula in the LMS, managing instructor roles, and uploading SCORM and other online content.
• Test and troubleshoot LMS content and functionality and perform periodic data checks.
• Process and maintain training documents and records in accordance with company procedures.
• Maintain department websites (e.g. SharePoint) and Confluence knowledge base articles.
• Maintain a positive work atmosphere by behaving and communicating in a manner that fosters good relations with customers, suppliers, co-workers, and management.
• Perform other administrative duties, as assigned.

Skills

LMS administrator

Jira

Confluence

SharePoint

Microsoft Office

Data entry

Problem solving

Written/spoken communication

Education

Associate degree or higher

Tools

SAP SuccessFactors LMS

Jira

Confluence

Job description

Training Administrator

Training Administrator

TerraPower is a nuclear technology company based in Bellevue, Washington. At its core, the company is working to raise living standards globally through a more affordable, secure, and environmentally friendly form of nuclear energy along with innovations in medical isotopes to improve human health. In 2006, TerraPower originated with Bill Gates and a group of like-minded visionaries who evaluated the fundamental challenges to raising living standards around the world. They recognized energy access was crucial to the health and economic well-being of communities and decided that the private sector needed to take action and create energy sources that would advance global energy deployment. TerraPower’s mission is to be a world leader in new nuclear technologies, while developing innovators and future leaders in the nuclear field. As a result, the company’s activities in the fields of nuclear energy and related sciences are yielding significant innovations in the safety and economics of nuclear power, hybrid energy and medical applications – all for significant human health benefits.

TerraPower is seeking to hire highly motivated and forward-thinking professionals who are interested in focusing on advanced nuclear reactor research and development and influencing change within the nuclear power landscape and bringing forward the critical production of medical isotopes. TerraPower is an Equal Opportunity Employer. We do not discriminate in hiring on the basis of sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected Veteran status, or any other characteristic protected by federal, state, or local law.

Training Administrator

The Training Administrator is a full-time exempt position that reports to the Corporate Training Manager and supports the administration of the TerraPower Learning Management System (LMS) and Jira service desk ticketing system. This individual will perform complex LMS administration tasks, manage the Training service desk, and process electronic training records in accordance with company procedures.

Responsibilities:

• Manage the Training Jira Service Desk by assigning and resolving service request tickets, by troubleshooting user issues and performing basic LMS administration activities, such as verifying user data, assigning training, granting course credit, and adjusting due dates.
• Perform complex LMS administration activities, including creating and revising courses and curricula in the LMS, managing instructor roles, and uploading SCORM and other online content.
• Test and troubleshoot LMS content and functionality and perform periodic data checks.
• Process and maintain training documents and records in accordance with company procedures.
• Maintain department websites (e.g. SharePoint) and Confluence knowledge base articles.
• Maintain a positive work atmosphere by behaving and communicating in a manner that fosters good relations with customers, suppliers, co-workers, and management.
• Perform other administrative duties, as assigned.

Key Qualifications and Skills

• Associates degree or higher required.
• Minimum two (2) years of LMS administrator experience required.
• Experience with SAP SuccessFactors Learning Management System preferred.
• Experience with Atlassian products (e.g. Jira and Confluence) preferred.
• Experience within a regulated industry preferred.
• Intermediate-to-high proficiency in Microsoft Office products, particularly Outlook, Word, and Excel.
• Ability to work in a challenging/dynamic hybrid team environment while demonstrating organizational and problem-solving skills.
• Strong oral and written technical communication skills.
• Demonstrated ability to work independently with little oversight or supervision.
• Demonstrated interpersonal skills and professional demeanor when interacting with a wide variety of stakeholders.
• Excellent attention to detail in writing and data entry.
• Possess a high degree of trust and integrity, communicate openly, and display respect and a desire to foster teamwork.

Job details

Salary Range: $97,518 - $126,647

Job Functions:

Job Functions are physical actions and/or working conditions associated with the position. These functions may also constitute essential functions for the job which the employee must be able to fulfill, with or without accommodation. Information provided below is to help describe the job so that the applicant has a reasonable understanding of the job duties/expectations. An applicant's ability to perform and/or tolerate these actions and conditions will be discussed and workplace accommodations may be made on a case-by-case basis following an individualized assessment of the applicant and other considerations, including but not limited to any governing safety standards.

• Motor Abilities: Sitting for extended periods, bending/stooping, grasping/gripping, fine motor control (hands)
• Physical exertion and/or requirements: Minimal, with ability to safely lift up to 25 pounds.
• Repetitive work: Prolonged
• Special Senses: Visual and audio focused work
• Work Conditions: Stairs, typing/keyboard, standard and/or sitting working environment of >8 hours/day
• Travel required 0-10%

TerraPower’s technology is controlled for export by various agencies of the U.S. Government. TerraPower must evaluate applicants who are foreign nationals (other than asylees, refugees, or lawful permanent residents) in accordance with U.S. Government export control requirements. To facilitate TerraPower’s export control reviews, you will be asked as part of the application process to identify whether you are a U.S. Citizen or national, asylee, refugee, or lawful permanent resident of the United States. Government export authorization approval times vary. Based on the business needs for a particular position, TerraPower may not consider a foreign national from a country if it is impracticable to obtain timely Government export approval.

Benefits:

• Competitive Compensation
• Salary, eligible to participate in discretionary short-term incentive payments
• Comprehensive Medical and Wellness Benefits
  • Medical
  • Vision
  • Dental
  • Life and Disability
  • Gender Affimation Benefits
• Parental Leave
• 401k Plan
• Generous Paid Time Off (PTO)
  • 21 days of annually accrued PTO
• Generous Holiday Schedule
  • 10 paid holidays
• Relocation Assistance
• Professional and Educational Support Opportunities

TerraPower Career and Benefits information: https://www.terrapower.com/contact-us/careers/