Trainer/Job Coach

Richmond Area Multi-Servi; San Francisco (CA); On-site; USD 48,000 - 58,000; Full time

Job summary

RAMS Hire-Ability Community Jobs Program in San Francisco seeks a Trainer/Job Coach to increase CalWORKs participant employability through job readiness and paid work experience within the CJP.

The role delivers vocational skills training, coaching, and collaboration with Job Developers; requires 3+ years in human services and excellent English communication, supporting a diverse participant base.

Qualifications

• Three years of direct service experience in human services and/or behavioral health.
• Excellent verbal and written communication in English.
• Experience providing job readiness and vocational skills development training.
• Friendly, customer-focused attitude and strong interpersonal skills.
• Ability to work effectively with a diverse, multi-cultural staff and participants.

Responsibilities

• Prepare and provide Job Readiness Activities including assessments and soft skills training.
• Provide Job Coaching/Support to participants through different stages of the program.
• Collaborate with Job Developers and CJP team to engage participants.
• Support efforts to re-engage participants in the services provided.
• Engage participants in Vocational Skills Development Training and update materials as needed.
• Conduct check-ins to address barriers using a strength-based and trauma-informed approach.
• Communicate with HSA staff reporting participant absences within two days.
• Work with RAMS staff to meet the program’s contract objectives.
• Provide basic remedial education as needed (reading, math).
• Provide job retention support for a minimum of 90 days to participants who obtain unsubsidized employment.
• Participate in case conference meetings with HSA staff for next steps and referrals.
• Other duties as assigned.

Skills

Job coaching

Communication skills

Trauma-informed care

Multicultural engagement

Case collaboration

Education

Bachelor’s Degree in social work, business & marketing communications

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Trainer/Job Coach

Full Time San Francisco, CA, US

3 days ago Requisition ID: 1356

Salary Range: $35.30 To $42.15 Hourly

Trainer/Job Coach - Vocational Supportive Services for CalWORKS participants

for the RAMS Hire-Ability Community Jobs Program

Hire-Ability is the award winning vocational services program of RAMS. Hire-Ability provides quality & culturally competent vocational rehabilitation, training, and support services to adults with barriers to employment, behavioral health conditions and/or mental health disabilities. Program services include: Employment Services, Employee Development, Janitorial Training, Clerical and Janitorial Internships, Help Desk and Desk Top Training, Community Jobs Program for CalWORKs, and Youth Programming (Youth2Youth, TAY Peer Employment and Career Connections).

Salary Range:$35.30 To $42.15 Hourly

Status:Full-Time, Exempt (Monday through Friday)

As a member of the Community Jobs Program (CJP) the Trainer/Job Coach works with the CJP Team in an effort to increase CalWORKs participant’s employability through a job readiness and job preparation program that includes vocational skills training and paid work experience.

Essential Job Duties include, but are not limited to:

• Prepare and Provide Job Readiness Activities which include but are not limited to the following:
  • Vocational and educational assessments (example: Individual Service Plan)
  • Job Readiness and Soft Skills Training
• Provide Job Coaching/Support to participants throughout the different stages of CJP
• Work collaboratively with Job Developers and CJP team to encourage participant engagement throughout the various stages
• Support in efforts to re-engage participants in the services provides
• Engage participants in Vocational Skills Development Training in a classroom style setting and update training materials as needed to adapt to participants needs
• Conduct check-ins with participants to address barriers using a strength based and trauma informed care approach
• Communicate with HSA staff on an ongoing basis, reporting participant absences within two days of occurrence
• Works collaboratively with all the related Hire-Ability staff around meeting the program's contract objectives
• Provide basic remedial education, as needed, such as reading comprehension and basic math
• Provide job retention support for a minimum of 90 days to participants who obtain unsubsidized employment
• Participate in case conference meetings with HSA staff to make next step recommendations, referrals for ancillary, other supportive services, or address concerns and document recommendations
• Other duties as assigned

Educational level, Experience, & Other Requirements:

• Three years of experience providing direct services to human services and/or behavioral health services participants from minority/underserved groups or similar population
• Excellent verbal and written communication skills in English
• Demonstrated experience providing job readiness and vocational skills development training required
• Must have excellent communication skills and a friendly, customer-focused attitude
• Strong interpersonal skills and ability to work effectively, function independently, and interact professionally with a diverse, multi-cultural, and interdisciplinary staff of all levels

Other Preferred Qualifications:

• Bachelor’s Degree in social work, business & marketing communications field, preferred.
• Familiarity with community human services and/or behavioral health systems of care in San Francisco highly preferred
• Familiarity with the San Francisco community resources/services (may include health, mental health, substance abuse, vocational, housing, etc), highly preferred
• Strong commitment to the philosophy, goals, & mission of RAMS in providing community-based, culturally competent, and participant-guided mental health services to the community
• Commitment to engaging in professional development activities such as trainings, continuing education seminars, case conferences, and reviewing up-to-date material, etc., as related to treatment strategies for the population of Hire-Ability
• Experience supporting participants in a holistic, strength-based, Trauma-Informed Care approach