Trainer I - International

TP; Malad City (ID); Remote; USD 45,000 - 65,000; Full time

Job summary

Teleperformance seeks a skilled Trainer to design and deliver training programs for our international teams. You will conduct workshops, create manuals and presentations, and evaluate program effectiveness to drive continuous improvement.

Collaborating with experts, you will develop new training initiatives and mentor junior trainers, fostering a culture of learning and performance across locations worldwide.

Qualifications

• Minimum 2 years of experience in training and development.
• Strong knowledge of adult learning principles and instructional design models.
• Excellent communication, presentation, and interpersonal skills.
• Ability to work independently and as part of a team.
• Strong analytical and problem-solving skills.
• Experience with e-learning platforms and authoring tools.
• A graduate degree is required.

Responsibilities

• Develop and deliver high-quality training programs to employees.
• Conduct workshops and seminars on various topics, including soft skills and leadership development.
• Create engaging learning materials, such as manuals and presentations.
• Evaluate the effectiveness of training programs and recommend improvements.
• Collaborate with subject matter experts to develop new training initiatives.
• Provide coaching and mentoring to junior trainers.

Skills

Training & Development

Adult learning principles

Communication skills

Interpersonal skills

Teamwork

Analytical skills

Education

Graduate degree

Tools

LMS

Authoring tools

Job description

We are looking for a highly skilled and experienced Trainer to join our team in the International region. The ideal candidate will have a strong background in training and development, with excellent communication and interpersonal skills.

Roles and Responsibility

• Develop and deliver high-quality training programs to employees.
• Conduct workshops and seminars on various topics, including soft skills and leadership development.
• Create engaging learning materials, such as manuals and presentations.
• Evaluate the effectiveness of training programs and recommend improvements.
• Collaborate with subject matter experts to develop new training initiatives.
• Provide coaching and mentoring to junior trainers.

Job Requirements

• Minimum 2 years of experience in training and development.
• Strong knowledge of adult learning principles and instructional design models.
• Excellent communication, presentation, and interpersonal skills.
• Ability to work independently and as part of a team.
• Strong analytical and problem-solving skills.
• Experience with e-learning platforms and authoring tools.
• A graduate degree is required.

About Company

Teleperformance is a leading provider of customer experience management, offering premier omnichannel support to top global companies. Our diverse service locations, including on-site and work-at-home programs, ensure flexibility and broad reach. We emphasize the importance of our employees, fostering enduring relationships within our teams and communities. Our dedication to employee satisfaction distinguishes us. We utilize advanced support technologies and processes engineered to achieve outstanding results. We cultivate lasting client relationships and make positive contributions to our local communities. Join Teleperformance, where our world-class workforce and innovative solutions drive success. Experience a workplace that values your development, supports your goals, and celebrates your accomplishments. It is our mission to always provide an environment where our employees feel valued, inspired, and supported, so that they can bring their best selves to work every day. We believe that when employees are happy and healthy, they are more productive, creative, and engaged. We are committed to providing a workplace that is conducive to happiness and a healthy work-life balance. We also believe that to be our best selves, we need to be surrounded by people who are positive, supportive, and challenging. We are committed to creating a culture of inclusion and diversity, where everyone feels welcome and valued. Teleperformance is an Equal Opportunity Employer. If you have questions or need an accommodation for any disability during this application, please contact your local Teleperformance location for assistance.

Additional Info

The company offers a dynamic and supportive work environment, with opportunities for growth and development.